25 Warehouse Operative/Worker Interview
Questions & Answers

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Here’s the FULL LIST of WAREHOUSE OPERATIVE/WORKER INTERVIEW QUESTIONS:

Q1. Why do you want to become a Warehouse Operative/Worker?

SUGGESTED ANSWER:

“I want to become a Warehouse Operative for three main reasons. Firstly, it is a job whereby I need to be both physically and mentally active. This is important to me because I will get to put multiple skills to good use. Secondly, I prefer to work in a team environment whereby everyone is working towards the same end goal – providing excellent customer service. Whilst working as a team, it’s important everyone pulls together, and more importantly, carry out their specific job with professionalism and accuracy. Finally, the working as a Warehouse Operative is appealing to me because, with the growth of the online market, there will always be work for me providing I carry out my duties professionally and to a high standard. Those are the three main reasons why I want to become a Warehouse Operative. “

Q2. What skills, qualities, and attributes do you possess that will help you to become a Warehouse Operative?

SUGGESTED ANSWER

“The key skills and attributes I possess are an ability to work both alone, unsupervised, and also as part of a team. I also have strong attention to detail, which means I will not make mistakes often. Other skills include an ability to follow rules and procedures and function in line with relevant safety standards at all times; a positive attitude to my work; a willingness to be flexible at work and help out with additional duties and shifts if needed, and also an ability to learn the role quickly so I can start contributing towards to team in the fastest time possible. Finally, I am also someone who takes pride in their work and feel I will be viewed as someone who not only does a good job for the team, but also someone who is honest, trustworthy and can be relied upon to work to a high standard at all times.”

Q3. Why have you chosen our company to work for as a Warehouse Operative/Worker?
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Q4. When have you delivered excellent customer service?
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Q5. What would you do if a member of the Warehouse Operative Team was not pulling their weight?
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Q6. Tell me about a time when you remained calm in a stressful situation?
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Q7. When have you worked on a difficult project with a group of people? What role did you play to ensure it was a success?
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Q8. When have you worked as part of a team to complete a difficult task?
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Q9. At our company, we pride ourselves on constantly achieving brilliant things. Tell me about one of your greatest achievements?
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Q10. Tell me about a time when you failed whilst working as part of a team?
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Q11. Describe a time when you completed a difficult, time-sensitive task whilst under pressure.
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Q12. We want to employ a Warehouse Operative who is flexible and adaptable. Describe a time when you were flexible in a work-related situation?
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Q13. How would you deal with an angry or frustrated customer? What would you consider when dealing with them and why?
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Q14. How would you deal with a team member who was not pulling their weight?
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Q15. Describe a stressful situation at work and how you handled it?
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Q16. Why do you want to leave your job?
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Q17. What skills do you possess that you think would be an asset to our team?
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Q18. What was the last piece of learning or professional development you undertook?
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Q19. What are your main strengths that will help you in the role of Warehouse Operative?
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Q20. Can you work for long periods of time whilst standing?
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Q21. When you have you demonstrated trust and loyalty for a former employer?
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Q22. What is important to remember to do when lifting heavy boxes and bulky items?
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Q23. Where do you see yourself in 5 years' time?
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Q24. What’s your biggest weakness?
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Q25. Do you have questions for the panel?
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Now INSTANTLY download the suggested ANSWERS to all the WAREHOUSE OPERATIVE/WORKER INTERVIEW QUESTIONS and PASS your interview!

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Warehouse Operative Job Description And Key Duties


As a Warehouse Operative, you will be responsible for dealing with products and goods as they come into the warehouse/stockroom and you will also be required to fulfil customer orders on a daily basis in line with company fulfilment policies. Additional daily tasks include assessing products for damage, picking customer orders, packing orders and also maintaining accurate customer records for use at a later date. The key qualities and skills needed to perform the job correctly, include:

CUSTOMER SERVICE – An ability to provide consistent, quality customer service and care at all times.

ATTENTION TO DETAIL – Being able to carry out all warehouse duties accurately and without error. This includes undertaking the delivery of items and also fulfilling customer orders.

COMMUNICATION SKILLS – You will need strong communication skills when either dealing with customer online, over the telephone an also when communicating with suppliers and stakeholders.

OPERATING UNDER PRESSURE – During busy periods, you will still need to perform all tasks to the required standard.

TEAM WORKING SKILLS – A key part of the Warehouse Operative/Worker role is to work as part of a team to achieve the objectives of the company.

INTEGRITY, HONESTY AND PROFESSIONALISM – As a Warehouse Operative, you will be entrusted with company products and services, and on that basis, you must act with honesty and integrity at all times. If you see anything untoward, you must report it.

HEALTH AND SAFETY – Perhaps one of the most important aspects of working within the role, is the ability to operate safely at all times and also following strict rules and procedures.

4 TIPS FOR PASSING THE WAREHOUSE OPERATIVE/WORKER INTERVIEW

Regardless of the company you are applying to work for as a Warehouse Operative, the following tips are all relevant. Make sure you apply them during the preparation phase of your interview.

TIP #1 – Being a Warehouse Operative/Worker requires an ability to work as part of a team, follow strict rules and procedures, act with honesty and integrity at all times and also work quickly to strict timescales. During your interview, we recommend you provide examples of where you have demonstrated all of these key skills in a previous role.

TIP #2 – Flexibility and a commitment to working the required hours is absolutely vital in passing your Warehouse Operative/Worker interview. Prior to attending the interview, think carefully about the hours you can commit to. Only state you can work the hours on offer if you are one hundred percent committed to doing so. Furthermore, the more hours you can commit to (especially unsociable hours and weekends), the more chances you will have of succeeding.

TIP #3 – Honesty and integrity are absolutely vital in the role of a Warehouse Operative. Think about a previous situation you have been in, either at work or in your personal life, where you have demonstrated these important attributes.

TIP #4 – Having an understanding of health and safety regulations prior to attending your Warehouse Operative/Worker interview will be an advantage. Although you will receive full training once you start, make sure you reference how important safety is during your answers to some of the interview questions. The key aspects of safety within this role include, the Working Time Directive, the Health and Safety at Work Act and also Manual Handling regulations.

Download our WAREHOUSE OPERATIVE/WORKER INTERVIEW QUESTIONS & ANSWERS guide to make sure you pass your interview at the first attempt!

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