Waitress / Waiter Interview
Questions & Answers

Pass YOUR interview at the first attempt!

Here’s the FULL LIST of interview questions for the WAITRESS/WAITER INTERVIEW:

Q1. Why do you want to be a Waitress/Waiter and what can you bring to the role?

SUGGESTED ANSWER:

“I want to be a Waitress/Waiter because I have a passion for delivering excellent customer service and the fact you get to make a positive difference to people’s experience whilst visiting the restaurant is an additional bonus to the role. I guess deep down, I am a ‘people person’ who enjoys serving people and making sure everything is in order. When considering the role, I researched the job description and I understand the pressure that comes with the position and how important it is to treat customers very well and provide great service at all times. In respect of what I can bring to the role, I can bring a positive attitude, a flexible approach to my work, an ability to give great/consistent service and also the ability to carry out lots of tasks all at once.”

Q2. What are the 7 most important things to consider when carrying out your duties as a Waitress/Waiter?

SUGGESTED ANSWER

“When carrying out your duties as a Waitress/Waiter you have to consider the fact that the customer’s needs must always come first; the requirements to provide a fast, efficient and knowledge service; an ability to be accurate in your work as you cannot bring out incorrect orders or overcharge your customers; remain calm when you are under pressure; deal with customer complaints efficiently and politely as and when they arise; act as a positive role model in how you act and how you present yourself, and also having a cheery and positive attitude at all times whilst serving customers.”

Q3. Why do you want to become a Waitress/Waiter with our restaurant/eatery over the others within the local area?
Interview Questions And Answers Example 01

Purchase the full package below for just £7.99 to download the answer to this and all of the interview questions featured on this page!

Q4. What skills, qualities and attributes do you have that are a match for a role as a Waitress/Waiter?
Interview Questions And Answers Example 02

Purchase the full package below for just £7.99 to download the answer to this and all of the interview questions featured on this page!

Q5. We need a Waitress/Waiter who is going to be flexible in this role and be able to work unsociable hours when required. Describe a time when you were flexible in a work-related situation.
Interview Questions And Answers Example 03

Purchase the full package below for just £7.99 to download the answer to this and all of the interview questions featured on this page!

Q6. As our Waitress/Waiter, you will need to provide outstanding service at all times. Give an example of when you delivered excellent customer service I a previous role?
Interview Questions And Answers Example 04

Purchase the full package below for just £7.99 to download the answer to this and all of the interview questions featured on this page!

Q7. How would you deal with a dissatisfied customer at our restaurant? What would you consider when dealing with them and why?
Interview Questions And Answers Example 01

Purchase the full package below for just £7.99 to download the answer to this and all of the interview questions featured on this page!

Q8. Describe the specific steps you would go through when dealing with a customer complaint.
Interview Questions And Answers Example 03

Purchase the full package below for just £7.99 to download the answer to this and all of the interview questions featured on this page!

Q9. Whilst working at our restaurant as a Waitress/Waiter, you notice another Waitress/Waiter being rude to one of our customers whilst serving them. What would you do?
Interview Questions And Answers Example 03

Purchase the full package below for just £7.99 to download the answer to this and all of the interview questions featured on this page!

Q10. As a Waitress/Waiter you will need to work hard as part of a team. When have you worked as part of a team to complete a difficult task?
Interview Questions And Answers Example 03

Purchase the full package below for just £7.99 to download the answer to this and all of the interview questions featured on this page!

Q11. How would you deal with a Waitress/Waiter or Waiter within your team who was not pulling their weight?
Interview Questions And Answers Example 02

Purchase the full package below for just £7.99 to download the answer to this and all of the interview questions featured on this page!

Q12. As a Waitress/Waiter you will sometimes have to work in stressful situations. Describe a stressful situation at work and how you handled it?
Interview Questions And Answers Example 03

Purchase the full package below for just £7.99 to download the answer to this and all of the interview questions featured on this page!

Now INSTANTLY download the suggested ANSWERS to the WAITRESS/WAITER INTERVIEW and PASS your interview!

Yes! I Want To Pass My Interview!

Waitress/Waiter Job Description & Person Specification


Although the job of a waitress/waiter does not require any technical abilities, you will need a number of very important attributes and qualities in order to perform the role to the required standard. A restaurant, café, pub or eatery relies on its customers leaving positive reviews on TripAdvisor, Google My Business, Booking.com and TrustPilot.com, and the only way they will achieve this is by providing two important things: great food and great service. There are many eating establishments that offer great food, but the overall experience is let down by poor service. During your waitress/waiter interview, make sure you focus on demonstrating the following competencies and attributes.

  • EXCEPTIONAL CUSTOMER SERVICE AND CARE – As a waitress/waiter, you have to provide great service. This includes welcoming guests, sitting them down quickly, taking drinks orders, taking food orders and tending to their needs in a fast and efficient manner. Guests or visitors who are left for long periods of time with service will leave negative reviews.
  • ATTENTION TO DETAIL – How many times have you ordered food or drinks only for the wrong item to be delivered? A competent waitress/waiter will take the order and repeat it back to the customers, just to confirm exactly what has been ordered.
  • NUMERICAL SKILLS – As a waitress/waiter you will need basic addition and subtraction skills. Although you will most probably take payments via card, most people still enjoy paying for items using cash, and therefore basic arithmetic skills are needed within this role.
  • A POSITIVE AND HAPPY ATTITUDE – When dealing with guests and visitors, it is very important to be happy, smiley and positive. A positive attitude and approach will contribute positively to guests’ overall experiences at the restaurant, pub or eatery, and it can also significantly increase your tips, too!
  • DEALING WITH COMPLAINTS – There will be times when you need to deal with customer complaints. The important thing to remember, is to deal with them quickly, efficiently and in line with your employers’ guidelines.
  • FLEXIBILITY – You will need to work unsociable hours as a waitress/waiter, and this can also mean working in the evenings and weekends. You are far more likely to be hired in this role if you can dedicate the required hours and are reliable and trustworthy.

If you would like to drastically increase your chances of passing your waitress/waiter interview, we strongly recommend you download a copy of our Waitress/Waiter Interview Questions and Answers guide!

5 TIPS FOR PASSING THE WAITRESS/WAITER INTERVIEW!

TIP #1 – Customer service, customer service, customer service! This is THE most important element of the interview. During your interview, make sure you constantly refer to the fact you are able to deliver brilliant service at all times!

TIP #2 – All restaurants, pubs and eateries are looking to hire serving staff who are flexible and can work the hours needed. Think carefully the hours you can definitely commit to, as you will be asked what hours you can work during your waitress/waiter interview.

TIP #3 – Honesty and reliability are two very important qualities needed as part of the role of a waitress/waiter. The interviewer will be looking for evidence of professionalism, honest, reliability and integrity. Try to think of past experiences where you have already demonstrated these important qualities.

TIP #4 – Personal hygiene and being able to dress smartly are additional qualities that are going to be assessed at the interview. If you cannot look after yourself from a personal hygiene perspective, you cannot perform the role to the required standards. Although you will not be assessed directly by way of an interview question in relation to these attributes, they will be looking to see how well your present yourself visually. Make sure you dress smart for your waitress/waiter interview.

TIP #5 – Be prepared for the possibility of basic arithmetic interview questions. These can sometimes catch people out! For example, could you quickly and accurately answer the following question?

“A guest’s meal comes to £42.78. If they give you £50 cash, how much change will you need to give them?

You will only need very basic arithmetic skills centred on addition and subtraction.

Here's What People Are Saying...

(worldwide success stories from our YouTube community!)

GET ALL 12 QUESTIONS AND UNIQUE ANSWERS TO THE WAITRESS/WAITER INTERVIEW

PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE…

FOR JUST £7.99

Question 1,
Full Suggested Answer & Detailed Response

Interview Question 01

Question 2,
Full Suggested Answer & Detailed Response

Interview Question 02

Question 3,
Full Suggested Answer & Detailed Response

Interview Question 03

Question 4,
Full Suggested Answer & Detailed Response

Interview Question 04

Question 5,
Full Suggested Answer & Detailed Response

Interview Question 05

Question 6,
Full Suggested Answer & Detailed Response

Interview Question 06

Question 7,
Full Suggested Answer & Detailed Response

Interview Question 07

Question 8,
Full Suggested Answer & Detailed Response

Interview Question 08

Question 9,
Full Suggested Answer & Detailed Response

Interview Question 09

Question 10,
Full Suggested Answer & Detailed Response

Interview Question 10

Question 11,
Full Suggested Answer & Detailed Response

Interview Question 11

Question 12,
Full Suggested Answer & Detailed Response

Interview Question 12

What you’ll get…

Full list of interview questions and answers

The answers to the FULL LIST of interview questions featured on this page.

Expert interview responses

Expert responses that you can use during your interview.

SUggested answers icon

Suggested answers verified by our panel of interview experts.

Get the answers icon

Sent to your email inbox within seconds of your order being placed.

Online Interview Training Course Icon

FREE 30 days access to our BESTSELLING online Interview Training Course!

For just £7.99 get the UNIQUE ANSWERS to all 12 WAITRESS/WAITER INTERVIEW questions, PLUS 30-days free access to our online interview training course to help you PASS YOUR INTERVIEW!

Job Interview Questions and Answers
Free-Online-Interview-Questions-and-Answers-Training

Get all 12 interview questions and suggested answers for your Waitress/Waiter Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). This online course will instantly be free for you to access for 30-days. Thereafter, it’s just £27+vat per month. No minimum term. You can cancel anytime by contacting us via our contact page or email. If you cancel before the 30-day trial ends, you will not be charged.

All this for only

£45.00 £7.99 + VAT

  • 30-Day Money Back Guarantee

PLUS… BONUSES
In addition to the specific WAITRESS/WAITER INTERVIEW Questions & Answers, you will also receive the following BONUSES:

Interview Skills Guide and practice interview questions and answers

Bonus 1

150+ Page Interview Skills Guide – packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. Order today and you will get this bonus guide FREE – offer available for a limited time only.

Online Interview practice questions video and tips

Bonus 2

ULTIMATE Online Interview Training Course – Order today and you’ll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! This online course has been used by 100s of job seekers to help their successful interview preparation.

Passmyinterview-30-Day-Money-Back-Guarantee

30-DAY MONEYBACK GUARANTEE

We have eliminated all risk for you. All of our products and training resources are protected by our 30-day no questions asked money back guarantee. Whatever the reason…or no reason at all…you can have a full refund if this resource isn’t right for you. So there is no risk.

Who has created the answers to the interview questions?

Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry.

He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector.

Richard guarantees the answers contained within this product are unique and will help you stand out from the competition.
 Richard McMunn Signature

Expert Interview Advice and Tips from Richard McMunn

Still not convinced? Here’s why you should buy with PassMyInterview.com…

Firstly, these interview questions and answers are created by us and our team of experts – we have all the answers to your questions and will help you succeed (like we’ve been doing for the last 14 years) and we update our material frequently.

Secondly, we provide exclusive bonuses with all our products that you won’t find anywhere else. These bonuses include free guides, powerful online training and more!

Thirdly, our interview guides and training just work. Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview).

Finally, we have eliminated all risk for you. All of our products and resources are protected by our 30-day no questions asked money back guarantee. Whatever the reason…or no reason at all…you can have a full refund if this training isn’t right for you. So there is no risk.

MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS

All the questions featured were asked during my interview and on the next day I received a phone call telling me I’m hired. Thanks a lot!

- Bren Hermosura

Wow, you give by far the best advice. You are the tops!

- Ricky Parr

I just wanted to thank you so very much. Your questions and answers helped me tremendously to land my first Tech job. Thanks so much for making these

- Mariam Lee

This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. Thank you for sharing.

- Mike Oxon

I had my interview yesterday, and I did great! Thank you so much for this, extremely helpful!

- Marcos Fuentes

You got me a second interview thank you

- Emily Cranborn

All this for only

£45.00 £7.99 + VAT

  • 30-Day Money Back Guarantee

Comments

There are no comments yet.

Join the community, add a comment to “WAITRESS/WAITER INTERVIEW”