22 Virtual Assistant
Questions & Answers

Pass YOUR interview at the first attempt!

Here’s the FULL LIST of VIRTUAL ASSISTANT INTERVIEW QUESTIONS:

Q1. Tell me about yourself.

SUGGESTED ANSWER:

“Over the years, I have gained plenty of diverse skills, qualities, and experience that have helped me to become a proficient and highly effective Virtual Assistant. I would describe myself as resourceful, customer-focused, flexible, and someone who will go out of their way to deliver exceptional service as a Virtual Assistant. Before applying for this position, I studied the job description carefully to make sure I had the necessary attributes to perform to a high standard in the role. I consider myself to be a high achiever. For example, in my last role, I helped the company win an important sales contract by working additional hours as a VA over the weekend to collate all the relevant documentation they needed to submit a very strong proposal. If you hire me as a Virtual Assistant, I will be reliable, trustworthy, adaptable, and someone who always demonstrates exceptional time-keeping, administrative skills, and attention to detail in the role.”

Q2. Why do you want to be a Virtual Assistant?

SUGGESTED ANSWER

“I want to be a Virtual Assistant because I feel I work the best when I am given set tasks and responsibilities I need to work on each day and when I am working towards a defined objective. Being someone that is highly organized, proficient, industrious, and self-sufficient the position of a Virtual Assistant is very much suited to my natural abilities. I also want to be a Virtual Assistant because I genuinely get the most satisfaction when I have a job where I am serving others. I feel a great sense of pride in the knowledge that the work I have done for someone has had a positive impact on their goals and objectives.”

Q3. What are the most important skills and qualities needed to be a Virtual Assistant?
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Q4. How does your past work experience help you to become a Virtual Assistant?
Interview Questions And Answers Example 02

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Q5. How would you deal with a difficult client as a Virtual Assistant?
Interview Questions And Answers Example 03

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Q6. What is the most challenging part of being a Virtual Assistant?
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Q7. Tell me about a time when you had to sacrifice something to help someone.
Interview Questions And Answers Example 01

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Q8. A client isn't happy with the work you've submitted. What would you do and how would you respond?
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Q9. Tell me about a time when you had a conflict with a co-worker.
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Q10. If you have multiple clients as a Virtual Assistant, how would you handle priorities for each?
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Q11. What’s your biggest achievement?
Interview Questions And Answers Example 02

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Q12. What makes you stand out from the other candidates?
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Q13. What motivates you?
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Q14. Why do you want to leave your job?
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Q15. How do you minimize distractions when working from home as a Virtual Assistant?
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Q16. How do you communicate effectively with your manager or team when working remotely as a Virtual Assistant?
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Q17. What are your strengths and weaknesses?
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Q18. Why do you want to work for us?
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Q19. Describe yourself in 3 words.
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Q20. Where do you see yourself in five years?
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Q21. Why should we hire you?
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Q22. That’s the end of your Virtual Assistant interview, do you have any questions for us?
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THE SKILLS AND QUALITIES NEEDED TO BE A VIRTUAL ASSISTANT


Before you attend your Virtual Assistant job interview, we strongly recommend you read the job description to gain a thorough understanding of the different skills and qualities needed to perform your duties to the standard the employer expects. Below is a list of the most common skills and qualities needed in the role, and below that, we have provided you with a broad list of duties.

  • As a Virtual Assistant, you need exceptional communication and listening skills, the ability to quickly assess the needs of your clients, outstanding time management skills, a fast pace of work, and project management capabilities.
  • To be an excellent Virtual Assistant, you must possess a love for continuous learning and development, the ability to stay up-to-date with technology advancements within your area of specialism, excellent decision-making skills, and attention to detail because mistakes cannot be made.
  • Exceptional writing and researching skills and the ability to update websites and blogs.
  • Virtual Assistants must be able to handle multiple tasks concurrently, deliver high-quality work without supervision, and be relied upon to always meet strict deadlines.
  • Finally, as a Virtual Assistant, you need experience within your field of specialism, be familiar with desktop sharing, cloud services, software applications, and tools, have in-depth knowledge of scheduling and online calendars, and possess exceptional phone, email, and instant messaging skills.

 VIRTUAL ASSISTANT DUTIES AND RESPONSIBILITIES

  • Responding to emails, telephone calls, and messages in a timely manner.
  • Liaising with clients (both internal and external) to establish their needs and requirements.
  • Schedule online meetings with clients to keep them updated with the progress of your work.
  • Liaising with other Virtual Assistants and online contractors and collaborating in a timely manner to ensure all projects are completed on time.
  • Conducting research to enable you to carry out your Virtual Assistant duties competently.
  • Respond quickly to clients’ requests for changes.
  • Issue invoices to clients for work carried out as a Virtual Assistant.
  • Managing online company social media accounts.
  • Updating company websites and creating blog content.
  • Create and maintain client work spreadsheets and online records.
  • Organize and manage your VA calendar and work schedule.

VIRTUAL ASSISTANT INTERVIEW TIPS!
(HOW TO PREPARE FOR A VA JOB INTERVIEW!)

The four questions and answers that follow below will help you get the most from your preparation time prior to your Virtual Assistant job interview. Read and implement the tips contained in the answers to increase your chances of getting hired as a Virtual Assistant.

WHAT SHOULD I EXPECT IN A VIRTUAL ASSISTANT INTERVIEW?

You will be asked a series of questions that assess:

  1. Your ability to manage multiple tasks concurrently.
  2. How you manage your time whilst working remotely as a Virtual Assistant.
  3. Your knowledge and understanding of VA software tools, apps, and resources.
  4. How you deal with difficult clients as a Virtual Assistant.
  5. Your motivations for wanting to be a Virtual Assistant and what you can bring to the company.

WHAT ARE THE QUESTIONS ASKED IN A VIRTUAL ASSISTANT INTERVIEW?

We have conducted in-depth research online to establish the most common questions asked in Virtual Assistant interviews and those questions are featured on this page. Whilst it is unlikely you will get asked all 22 interview questions, if you prepare answers to them all you will increase your chances of getting hired as a Virtual Assistant for your chosen company.

HOW CAN I PASS A VIRTUAL ASSISTANT INTERVIEW WITH NO EXPERIENCE?

If you have no prior experience as a Virtual Assistant, you can still pass your interview by thinking of previous experiences you have that are relevant to the role. For example, experience in dealing with customers, communicating effectively, working under pressure, and collaborating remotely with others to complete tasks and projects will all go a long way to convincing the hiring manager you have what it takes to do the job as a VA competently. If you have no previous work experience and this is your very first job, we recommend that you read Virtual Assistant books (visit Amazon) and undertake an online training courses in this subject (try Udemy.com).

WHAT QUESTIONS SHOULD I ASK AT THE END OF MY VIRTUAL ASSISTANT INTERVIEW?

We recommend asking three questions that put you across as a caring and forward-thinking Virtual Assistant that wants to do a great job for the employer. Avoid questions about pay, holiday entitlement, and perks. Instead, ask the following three smart questions to impress the hiring manager.

Q1. What’s the first thing you would need me to concentrate on as your Virtual Assistant if I am successful?

Q2. What are the plans for your company over the next 5 to 10 years and would you see my duties as a VA expanding?

Q3. What advice would you give to the successful candidate who wants to excel in the role?

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All the questions featured were asked during my interview and on the next day I received a phone call telling me I’m hired. Thanks a lot!

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