15 Values-Based Interview
Questions & Answers

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Here’s the FULL LIST of VALUES-BASED INTERVIEW QUESTIONS:

Q1. Explain a time when you demonstrated integrity and professionalism at work?

SUGGESTED ANSWER:

ASSESSABLE VALUE – INTEGRITY

SITUATIONIn my previous job, I was working as part of a successful team who had a track record of achieving strong results for our employer. During a team meeting with an external client, a representative of the client asked me to cut corners whilst carrying out my particular element of a project, with a view to saving money and reducing costs.

TASKIt was my job to explain to the client’s representative that by cutting corners we would effectively be making the project not fit for purpose, and also potentially unsafe.

ACTIONI started off by explaining in a professional manner that I could understand why it is important to keep costs to an absolute minimum whilst running a business, but that in my professional opinion, by doing so we would be putting the project at risk of being unsafe and ultimately not fit for its intended purpose.

RESULTAfter I had put forward my argument in a logical, concise and professional manner that was back up with evidence, the client’s representative agreed with me that it was not feasible or safe to cut corners to reduce costs.

Q2. Describe a time when you helped a team achieve a difficult task?

SUGGESTED ANSWER

ASSESSABLE VALUE – COLLABORATION

SITUATIONI was working as part of a 4-person team on a difficult project that needed to be completed within 21 days. My manager was required to give the company shareholders a presentation on a set date, once the project was complete, and it was our job to get the project completed on time.

TASKI was required to work as part of the team to not only carry out my role diligently and professionally, but to also support the other team members whilst carrying out their own tasks.

ACTIONI am a very fast worker, which meant I finished my part of the team task with 4 days to spare. As soon as I finished my part of the task, I asked the other 3 members of the team if any of them required assistance, and one particular colleague needed help collecting data for his part of the team task to be completed on time. I quickly took a brief from him and then went away and collected the data as soon as possible.

RESULTThe end result was, the team task and project were fully completed to the correct standard and specification with just 24-hours to spare. We then presented the project to our manager who then successfully delivered his presentation to the shareholders the very next day.

Q3. Tell me about a time when you responded to change to within an organization?
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Q4. Describe a time when you learnt a new skill or developed an existing one?
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Q5. Describe a time when you managed to turn a dissatisfied customer into a happy one?
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Q6. Tell me a situation you were in when you made a mistake at work?
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Q7. Describe a situation when you used innovative thinking to overcome a problem at work?
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Q8. Describe a time you adapted your style in order to work effectively with those who were different from you?
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Q9. Explain a situation to me where you had a disagreement with someone at work?
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Q10. Describe a time when you contributed to improving a process that was beneficial to the organization.
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Q11. Give me an example of when you went above and beyond what was expected at work?
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Q12. Describe a time when you achieved a difficult goal against the odds?
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Q13. Describe a time when you demonstrate strong ethics and values at work?
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Q14. Tell me about a time when you demonstrated confidentiality at work?
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Q15. Tell me about a time when you had to adapt your approach to work in order to complete a task or project?
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What Is A Values-Based Interview And What Are They Used For?


A values-based interview is a deeper level of questioning that assesses your values, ethics and standards against a number of important assessable factors that are relevant to the job description and person specification.

For example, if the role you are applying for requires an ability to show integrity and professionalism, the interview panel will often use values-based interview questions to assess your levels or expertise and experience in these important areas. Values-based interview questions are very similar to behavioral and situational-type interview questions, and they should be answered with specific responses if the candidate is to achieve the highest scores possible.

Examples of values usually assessed at these types of interview include:

  • Professionalism;
  • Confidentiality;
  • Adaptability;
  • Customer focus and care;
  • Flexibility;
  • Sustainability;
  • Commitment to integrity and honesty;
  • Innovative-thinking;
  • Problem-solving;
  • Conduct;
  • Collaboration;
  • Openness to Change;
  • Learning and Development.

The important thing to remember when learning how to pass a values-based interview is to focus your preparation on in-depth answers that are specific in nature. It is vitally important you are able to demonstrate how you have already used the value being assessed whilst working in a previous role.

3 TIPS FOR ANSWERING VALUES-BASED INTERVIEW QUESTIONS

TIP #1 – The values being assessed will be in line with the person specification and job description for the role you are applying for. On that basis, we strongly recommend you read these important documents before attending your values-based interview, and then provide evidence of where you meet each and every one of the values under assessment.

TIP #2 – The only way you can pass a values interview is to provide strong/specific answers to the interview questions. Most people who attend this type of interview will tell the panel what they would do in a given situation, as opposed to what they have done in a previous, similar situation. Whenever the interview panel start off one of the values-based interview questions with “Tell me about a time…”, or “Describe a situation when you…”, this is your trigger to provide a strong, specific answer to the question.

TIP #3 – The most effective way to answer values-based interview questions is to make good use of the STAR method. In fact, when answering any type of behavioural or situational interview questions, you should always start off by telling the panel the SITUATION you were in; then explain the TASK that needed to be done; the ACTION you took, and the ACTION others took; before finally explaining the RESULT following your actions. By using the STAR technique, you will ensure you gain the highest scores possible!

We strongly recommend you download a copy of our 15 VALUES-BASED INTERVIEW QUESTIONS AND ANSWERS and be FULLY PREPARED for your interview!

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Interview Question 01

Question 2,
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Interview Question 02

Question 3,
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Interview Question 03

Question 4,
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Interview Question 04

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Interview Question 05

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Interview Question 06

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Interview Question 07

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Interview Question 08

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Interview Question 09

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Interview Question 10

Question 11,
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Interview Question 11

Question 12,
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Interview Question 12

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Who has created the answers to the interview questions?

Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry.

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Richard guarantees the answers contained within this product are unique and will help you stand out from the competition.
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