Train Driver Interview
Questions & Answers
Pass YOUR interview at the first attempt!
Pass YOUR interview at the first attempt!
Here’s the FULL LIST of interview questions for the TRAIN DRIVER INTERVIEW:
SUGGESTED ANSWER:
“The job of a train driver is one I have been working towards for a long time now, and during my preparation, I have studied the role in detail to make sure I have the skills, qualities and attributes to perform the role safely, competently and professionally. I enjoy working in jobs where there is a requirement to work under pressure but to also take full responsibility and ownership for your actions. I fully understand the level of responsibility that comes with the train driver role and can assure you I will always operate within the required safety parameters set by your organization. In addition to the high levels of responsibility required in this safety-critical role, I enjoy providing great levels of service to people and would very much enjoy working towards achieving and delivering the Train Operating Companies customer service charter, timetable and standards. I am a hard-working, caring, conscientious and reliable team worker who has the ability to learn large amounts of job-specific information whilst also working to set standards and procedures. My life is such that I am extremely flexible and can work whatever shifts or rota are required of me. Finally, I fully understand that, as a train driver for your company, I will need to act as a positive role model at all times and feel certain you will be more than satisfied with my performance if I am successful at interview.”
SUGGESTED ANSWER
“Apart from living in the local area, I have researched your organization and I have been extremely impressed with the service you offer. I enjoy working in a customer-focused role and I can see from my research that you put your passengers first and want to provide a great level of service by ensuring the trains run on time and the comfort of your passengers is a priority. The pressure on Train Operating Companies to deliver improved services is ever-increasing, and I want to work for a company that strives to deliver great service. Whilst I really do want to become a train driver, and it has been my passion for many years, I understand that I am working for a train Operating Company that needs its staff to perform to high standards, and that has attracted me to your organization. Having also researched your service online, I was impressed with the ‘meet the managers’ service you offer, which just goes to show even more how passionate you are with regards to meeting the needs of your passengers.”
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Yes! I Want To Pass My Interview!Train drivers are required to operate under strict rules and safety procedures at all times whilst also providing expectational customer service and communication to the passengers who are traveling on their trains. In addition to these skills, as a trainee train driver you will need to learn large amounts of job-specific information, work alongside other train operating staff (Train Guard and Ticketing Staff), follow strict rules and policies, adhere to signaling and operational procedures, operate within safety parameters, have a flexible approach to work, work unsociable hours, communicate effectively and be able to work alone for long periods of time.
TIP #1 – During your preparation for the Trainee Train Driver interview, be sure to research the role fully and be able to demonstrate each of the assessable qualities with specific examples of how you match each and every one.
TIP #2 – The role of a Train Driver includes an ability to work safely at all times whilst following strict rules, procedures and your training. During your interview, make sure you give a specific example of when you have operated in a similar manner in a previous role.
TIP #3 – Although it is vital you can demonstrate how you already have the skills, qualities and attributes required to become a train driver, you must also tell the interview panel what you know about their Train Operating Company and also why you want to specifically work for them.
TIP #4 – During your trainee train driver interview, make sure you provide examples of when you have worked alone for long periods of time, followed rules and procedures, provided excellent customer service, remained calm whilst under pressure, dealt with an emergency situation, communicated a difficult message to a group of people and also shown flexibility to support your employer whilst at work.
TIP #5 – If you want to stand out during the Train Driver interview, we recommend you show an understanding of risk assessment and health and safety, and how these are incorporated into daily life of a fully qualified and operational train driver.
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Question 1,
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Question 2,
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Question 3,
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Question 11,
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Question 12,
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The answers to the FULL LIST of interview questions featured on this page.
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