TOP 21 INTERPERSONAL SKILLS Interview Questions & Answers

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Here’s the FULL LIST of 21 INTERPERSONAL SKILLS INTERVIEW QUESTIONS:

Q1. How would you deal with a difficult co-worker?

SUGGESTED ANSWER:

“Whenever I encounter a difficult co-worker, I always put the needs of the team first and try different things to build a good relationship with them. For example, I would see if we had a common connection; I would ask them questions about what they enjoy doing and what they are passionate about, and I would try to work closely with them on projects and tasks to help develop the relationship. Sometimes, we can’t get on with everyone, but I think in situations like this you have to rise above it, put the needs of the team first, and do all you can to improve the working relationship.”

SUGGESTED ANSWER

“I would always respect my boss’s decisions. However, if I disagreed with something they wanted me to do, I would say something. I would give my reasons for disagreeing, and try to suggest a potential alternative way of doing things. If, after I had expressed my concerns to my boss, they still wanted me to carry out the task, then I would do it to the best of my ability.”

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ABOUT INTERPERSONAL SKILLS INTERVIEW QUESTIONS!


There is a type of interview question that candidates keep answering incorrectly, and as a result, they end up failing their job interviews. That style is interpersonal skills interview questions. These are very difficult questions to answer correctly. However, if you have a job interview coming up soon for any role or organization, read the tips that follow before downloading the answers at the bottom of the page to increase your chances of success!

WHAT ARE INTERPERSONAL SKILLS INTERVIEW QUESTIONS AND WHY IS THE INTERVIEWER ASKING YOU THEM DURING YOUR JOB INTERVIEW?

Interpersonal skills interview questions assess your ability to communicate and interact well with other people. Those people might be the people in your team, your manager or supervisor, or customers, and clients. Every single day at work you will have to use effective interpersonal skills to achieve your goals.

Therefore, it makes perfect sense for the interviewer to ask you this style of interview question. If you have strong interpersonal skills you are going to be able to fit into their team and make a difference to the organization.

3 TIPS FOR ANSWERING INTERPERSONAL SKILLS INTERVIEW QUESTIONS!

TIP #1: Put yourself in the shoes of the employer. What type of person do they want to employ? They want to hire someone professional, someone that is mature and will ‘be the better person’, and someone who will always put the needs of the team above everything else.

TIP #2: The easiest way to pass your interview is to give evidence when answering the questions of where you have previously demonstrated outstanding interpersonal skills in a previous role. If you can give examples of where you have dealt with a difficult co-worker, resolved a customer complaint, or disagreed respectfully and professionally with your boss, you are far more likely to pass your interview.

TIP #3: When answering interpersonal skills interview questions, never show anger or frustration when dealing with co-workers or customers. Remember, you must show that you are capable of being a positive role model for the company in all your duties.

EXAMPLE INTERPERSONAL SKILLS INTERVIEW QUESTIONS AND TIPS FOR GIVING TOP-SCORING ANSWERS!

INTERPERSONAL SKILLS INTERVIEW QUESTION #1 – HOW WOULD YOU DEAL WITH A DIFFICULT CO-WORKER?

TIP: Do not say in your answer to this interview question that you would either ignore the difficult co-worker or ask your manager for advice on how to deal with it. Instead, show you can be the better person and that you would go out of your way to build a positive working relationship with the co-worker.

INTERPERSONAL SKILLS INTERVIEW QUESTION #2 – WHAT WOULD YOU DO IF YOUR BOSS ASKED YOU TO DO SOMETHING THAT YOU DISAGREED WITH?

TIP: Now, this is a really difficult interpersonal skills interview question to answer correctly! Do not say you would refuse to do the task. Conversely, do not say, you would just go ahead and do it without saying something meaningful to your boss!

The interviewer wants to hear that you would raise your concerns professionally and tactfully but that you would also support your manager in his or her decision.

INTERPERSONAL SKILLS INTERVIEW QUESTION #3 – WHAT WOULD YOU DO IN THE FIRST WEEK OF STARTING WORK HERE?

TIP: So, this difficult interpersonal skills interview question is cleverly assessing whether or not you would be proactive in your actions during the first week of starting work, or whether you would wait to be told what to do! It is also assessing whether you will make effort to fit into their team, which takes strong interpersonal skills to achieve.

INTERPERSONAL SKILLS INTERVIEW QUESTION #4 – HOW WOULD YOU DEAL WITH A CUSTOMER COMPLAINT?

TIP: This question comes up all the time during job interviews. It is assessing your interpersonal skills, how you deal with the customer, and also your knowledge of how to quickly and correctly deal with a customer complaint.

INTERPERSONAL SKILLS INTERVIEW QUESTION #5 – HOW WOULD YOU EXPLAIN SOMETHING TECHNICAL TO A NON-TECHNICAL PERSON?

TIP: Again, this is another challenging interpersonal skills interview question! It is assessing your ability to communicate with someone whilst ensuring your style of communication is tailored to their needs.

INTERPERSONAL SKILLS INTERVIEW QUESTION #6 – HOW WOULD YOU DELIVER BAD NEWS TO A CUSTOMER?

TIP: The vast majority of interview candidates have no idea how to answer this difficult interpersonal skills interview question!  They might answer it by saying they would ask their manager to deliver the bad news on their behalf, or they would just deliver it without forethought or consideration for the customer.

INTERPERSONAL SKILLS INTERVIEW QUESTION #7 – WHAT’S YOUR IDEAL BOSS?

TIP: This is one of the hardest interpersonal skills interview questions to answer! Especially considering it might be your future boss who is interviewing you. When you answer this interview question it is important to be honest but you should also put yourself in the shoes of the interviewer and consider what they would want to hear from the ideal candidate.

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