Terms and Conditions
(Terms of Service)
For your convenience, these terms and conditions have been separated into two main sections; Section A and Section B.
Section A – Terms and Conditions of Supply
Section B – Terms of Website Use
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
IMPORTANT: All resources, products, content, and training from PassMyInterview is intended for educational use only, as an aid to help you prepare and come up with your own honest answers. PassMyInterview is not acting in conjunction with, or associated with, any third-party organisation.
PassMyInterview is not responsible for anyone failing any part of any selection process as a result of the information contained within our content, products, website, resources, and videos. PassMyInterview and their authors cannot accept any responsibility for any errors or omissions within these resources, however caused. No responsibility for loss or damage occasioned by any person acting, or refraining from action, as a result of the material can be accepted by PassMyInterview.
Section A - Terms and Conditions of Supply
The Seller is PassMyInterview.
Office: Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE.
2. Order Process
2.1 Our display of products on our website is an invitation and not an offer to sell those goods to you.
2.2 An offer is made when you place the order for your products. However, we will not have made a contract with you unless and until we accept your offer.
2.3 We take payment from your card when we process your order and have checked your card details. Goods are subject to availability. If we are unable to supply the goods, we will inform you of this as soon as possible.
A full refund will be given if you have already paid for the goods. It is our aim to always keep our website updated and all goods displayed, available.
2.4 If you enter a correct email address we will send you an order acknowledgment email immediately and receipt of payment. These are not an order confirmation or an order acceptance from us.
2.5 Unless we have notified you that we do not accept your order or you have cancelled it, order acceptance and the creation of the contract between you and us will take place at the point the goods you have ordered are delivered to you to the email address you have given us.
2.6 The contract will be formed at the place of dispatch (electronic transfer) of the goods.
2.7 We do not file details of your order for you to access so please print out these terms and conditions and the order acknowledgement for your own record.
3.1 Payment may be made by any single one of the methods indicated on our website; we are unable to process orders with more than one method of payment.
3.2 You will be charged the current price for buying goods from our website at the date you place your order.
3.3 We do our best to make sure that prices are correctly shown, but very occasionally an error may occur. If this should happen, we will correct the price and ask you to confirm whether you still wish to purchase the goods at the correct price. If we are unable to contact you, we will treat the order as cancelled. We will not accept an order if there is a pricing error.
4. Cancellations and Returns
4.1 If, for any reason, you wish to do so you have the right to cancel any order you have placed. Where the goods have been delivered to you, you may cancel them up to 30 days, starting from the day after the goods were received, in line with The Consumer Protection (Distance Selling) Regulations.
In the unlikely event you are not satisfied with your purchase, or there is a fault with the product, please email us ([email protected]) with your order, along with a covering note with the following details:
– Order ID / Transaction ID
– A clear explanation of why the product is being returned
– Full name & email address
– Contact Number
4.2 When ordering download products, please ensure you have ordered the correct product as due to the nature of download products, they cannot be returned if you mistakenly order the wrong product.
4.3 Many of our products include a 30-day money back guarantee (sometimes mentioned as a “pass guarantee” or “pass guaranteed”). If the money back guarantee applies, it will be indicated explicitly on the product page. To claim a refund, please contact us using the cancellation and return policy stated above (4.1). The 30-day money back guarantee includes the initial purchase only, and does not apply to subscriptions, one-to-one training coaching, or the Full Access program. The 30-day money back guarantee does not apply if you order 5 or more guides or resources from this site. This is to protect passmyinterview.com from potential abuse of the guarantee.
5. ONLINE COURSES AND FREE 30 DAY ACCESS
5.1 Many of our packages include 30 days of free access to an online training course. To access the online courses, you will need to follow the login instructions sent to your email address immediately after purchase. This will be provided on completion of payment.
After the 30 days has passed, access is then charged at the rate indicated on the webpage or at checkout. You are able to cancel at any point before the 30 days free trial ends by submitting a written request via our contact form, or email to [email protected] or by letter to PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. Details of cancelling your subscription can also be found on your receipt. If you wish to cancel a subscription, you must inform us of your intent with at least 48 hours before your next month’s renewal date begins to avoid being charged. Please note, the 30-day free trial starts from the date you purchased your original order.
The online course access is provided on a monthly basis with no minimum contract and can be cancelled at any point by providing written notice in the format stated above. Please be aware, if you attempt to cancel via the unsubscribe links in our emails, this will only unsubscribe you from general correspondence and newsletters, i.e. special offers etc., and you will continue to be charged.
6. FULL ACCESS ORDERS
6.1 As soon as your order is complete you will be able to access all of the guides, training resources, and view the on-demand online courses via your admin account. From there, you can easily create individual user accounts (up to 50) to provide access for your candidates, job seekers, students, and staff anytime so they too get access to all of the training and materials.
The material within the Full Access Program, and on this site, cannot be shared with anyone not directly associated with your organisation. For example, if you are a recruitment agency, you can share access with your job seekers, (they in turn cannot share their access with anyone else), but you cannot share access on a public domain, such as on online forums, websites, or social media. Full Access does not give you a right to resale any of our material and it must be used only in accordance to our terms.
6.2 The Full Access product, and all of the resources contained within, cannot be resold under any circumstances. Nor can they be used as part of another commercial package, such as used to gain leads (known as a “lead magnet”), or as an upsell.
The products sold via PassMyInterview.com and within this resource may only be used for educational purposes where there is no commercial gain to the purchaser or those that use the resources. For example, a commercial career advisory website may not offer these resources, or anyone deemed as a competitor to PassMyInterview.com.
The resources, or user accounts associated with this site, must never be shared or made available on a public domain, such as in a forum or access listed on a resources section. All material is copyright protected and as such cannot be reproduced in any form. This includes, but isn’t limited to: downloading, printing, screenshots, social media, or used in video media such as YouTube.
For any queries, please contact us at anytime with any questions you may have at: [email protected]
6.3 Refunds are not available on the Full Access program and it is not covered by our 30-day money back guarantee.
Section B - Terms of Website Use
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
Terms of website use
Other applicable terms
- Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.
If you purchase goods from our site, our Terms and Conditions of Supply (Section A above) will apply to the sales.
Information about us
www.PassMyInterview.com is a site operated by Intelligent HQ Ltd (“We”). We are registered in England and Wales under company number 12121298 and have our registered office at Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. Our main trading address is Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. Our VAT number is 872132536.
We are a limited company.
Changes to these terms
Please check this page from time to time to take notice of any changes we made, as they are binding on you.
Changes to our site
We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.
Accessing our site
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site.
Your account and password
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected]
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may not print off or download extracts, of any page(s) from our site for your personal use or commercial use without obtaining a licence to do so from us or our licensors.. You may draw the attention of others within your organisation to content posted on our site.
You must not use any illustrations, photographs, video or audio sequences or any graphics from this site.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
No reliance on information
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
Limitation of our liability
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our site; or
- use of or reliance on any content displayed on our site.
If you are a business user, please note that in particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Terms and conditions of supply (Section A above).
Uploading content to our site
Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.
You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us [and other users of the Site] a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in the next paragraph (Rights you licence).
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.
We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.
The views expressed by other users on our site do not represent our views or values.
You are solely responsible for securing and backing up your content.
Rights you licence
When you upload or post content to our site, you grant the following licenses:
- A worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that content in connection with the services provided by our site and across different media and to promote the site or services; and
- A worldwide, non-exclusive, royalty-free, transferable licence to allow third parties to use the content for their purposes.
We will only ever use your materials to carry out your instructions to us – unless, very exceptionally, a court or other regulator orders us to disclose them.
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.
If you wish to make any use of content on our site other than that set out above, please contact [email protected]
Third party links and resources in our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those sites or resources.
To contact us, please email [email protected]
Thank you for visiting our site.