Pass ANY interview at the first attempt!

Terms and Conditions

IMPORTANT: All resources, products, content, and training from PassMyInterview is intended for educational use only, as an aid to help you prepare and come up with your own honest answers. PassMyInterview is not acting in conjunction with, or associated with, any third-party organisation.

PassMyInterview is not responsible for anyone failing any part of any selection process as a result of the information contained within our content, products, website, resources, and videos. PassMyInterview and their authors cannot accept any responsibility for any errors or omissions within these resources, however, caused. No responsibility for loss or damage occasioned by any person acting, or refraining from action, as a result of the material can be accepted by PassMyInterview.

1. Seller

The Seller is PassMyInterview.
Office: Suite 1, 60 Churchill Square Business Centre, Kings Hill, Kent. ME19 4YU.

2. Order Process

2.1 Our display of products on our website is an invitation and not an offer to sell those goods to you.

2.2 An offer is made when you place the order for your products. However, we will not have made a contract with you unless and until we accept your offer.

2.3 We take payment from your card when we process your order and have checked your card details. Goods are subject to availability. If we are unable to supply the goods, we will inform you of this as soon as possible.

A full refund will be given if you have already paid for the goods. It is our aim to always keep our website updated and all goods displayed, available.

2.4 If you enter a correct email address we will send you an order acknowledgment email immediately and receipt of payment. These are not an order confirmation or an order acceptance from us.

2.5 Unless we have notified you that we do not accept your order or you have cancelled it, order acceptance and the creation of the contract between you and us will take place at the point the goods you have ordered are delivered to you to the email address you have given us.

2.6 The contract will be formed at the place of dispatch (electronic transfer) of the goods.

2.7 We do not file details of your order for you to access so please print out these terms and conditions and the order acknowledgement for your own record.

3. Payment

3.1 Payment may be made by any single one of the methods indicated on our website; we are unable to process orders with more than one method of payment.

3.2 You will be charged the current price for buying goods from our website at the date you place your order.

3.3 We do our best to make sure that prices are correctly shown, but very occasionally an error may occur. If this should happen, we will correct the price and ask you to confirm whether you still wish to purchase the goods at the correct price. If we are unable to contact you, we will treat the order as cancelled. We will not accept an order if there is a pricing error.

4. Cancellations and Returns

4.1 If, for any reason, you wish to do so you have the right to cancel any order you have placed. Where the goods have been delivered to you, you may cancel them up to 30 days, starting from the day after the goods were received, in line with The Consumer Protection (Distance Selling) Regulations.

In the unlikely event you are not satisfied with your purchase, or there is a fault with the product, please email us ( with your order, along with a covering note with the following details:

– Order ID / Transaction ID

– A clear explanation of why the product is being returned

– Full name & email address

– Contact Number

4.2 When ordering download products, please ensure you have ordered the correct product as due to the nature of download products, they cannot be returned if you mistakenly order the wrong product.


5.1 Most of our packages include 30 days of free access to an online training course. To access the online courses, you will need to follow the login instructions sent to your email address immediately after purchase. This will be provided on completion of payment.

After the 30 days has passed, access is then charged at the rate indicated on the webpage or at checkout. You are able to cancel at any point before the 30 days free trial ends via you Account Page or by submitting a written request via email to or by letter to PassMyInterview, Suite 1, 60 Churchill Square, Kings Hill, Kent ME19 4YU. Details of cancelling your subscription can also be found on your receipt. If you wish to cancel a subscription, you must inform us of your intent with at least 48 hours before your next month’s renewal date begins to avoid being charged. Please note, the 30-day free trial starts from the date you purchased your original order.

The online course access is provided on a monthly basis with no minimum contract and can be cancelled at any point via your account area or by providing written notice in the format stated above. Please be aware, if you attempt to cancel via the unsubscribe links in our emails, this will only unsubscribe you from general correspondence and newsletters, i.e. special offers etc., and you will continue to be charged.


This website contains public sector information licenced under the Open Government Licence v3.0. © Crown copyright.