Supermarket Interview
Questions & Answers

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Here’s the FULL LIST of interview questions for the SUPERMARKET INTERVIEW:

Q1. Why do you want to work for our supermarket chain and what skills do you have that would match this role?

SUGGESTED ANSWER:

“Having been a fan of your company for many years, and someone who regularly purchases my groceries from your stores, I have been impressed with the brand, the politeness of the staff who work there and also your values. It is clear you are a highly ambitious company that has made a huge impact in a competitive market. During my research before applying for a job with you, I spoke to a number of current employees, and they all said nothing but positive things about you and what you are like as a company to work for. Obviously, I would not be telling the truth if I said the competitive salary, benefits and flexible working arrangements were not attractive, they most certainly are! However, I am looking for stable employment in a role I can progress in for many years to come with a good employer and you only have to look at the employer reviews on the website Indeed to see how good you are. You are responsible, you mean what you say, and you are supportive of your employees. For all of those reasons, I am very excited to be given the opportunity to be interviewed for this role and I would love to work for you and your supermarket brand.”

Q2. Customer service is an important part of our brand. What else can you tell us about the type of service we offer to our shoppers and customers?

SUGGESTED ANSWER

“The truth is, you don’t maintain a strong presence in business for [insert years company has been in business] years without great values, and that’s exactly what you have achieved. Since you set up shop in [insert date], you have developed a set of core values that define everything you do for your staff and shoppers. Your values such as the importance of Health, Sourcing, Environment, Community and your Colleagues is something I really admire. It’s important we deliver a service we believe in and one that reflects our own values. For instance, to ensure we all stay healthy, by supplying and emphasising healthy food to your customers, supporting local farmers, respecting those we work with and nuturing a positive community where we listen to our customers and provide support for our colleagues. Those a great set of values that have served you well over the years! I would love to work for your supermarket and feel I could grow with you both personally and professionally.”

Q3. As one of the leading supermarkets in Britain, we pride ourselves on exceptional customer service and care. How would you deal with a customer complaint whilst working for us?
Interview Questions And Answers Example 01

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Q4. Tell me what you know about our supermarket brand with respect to our core values and ethos?
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Q5. Describe a time when you managed multiple tasks all at once?
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Q6. What skills do you possess that you think would be an asset to our team?
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Q7. Describe a stressful situation at work and how you handled it?
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Q8. Why do you want this job and what can you specifically bring to the role?
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Q9. How would you deal with an angry or frustrated customer in store? What would you consider when dealing with them and why?
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Q10. What would you do if you didn’t get on with someone in your team?
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Q11. When have you worked as part of a team to complete a difficult task?
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Q12. Describe a stressful situation at work and how you handled it?
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5 TIPS FOR PASSING THE SUPERMARKET INTERVIEW!

TIP #1 – Many supermarkets pride themself on a no-nonsense approach to delivering its services and is efficient, effective and transparent in all that it does. Before you attend your interview, and whilst preparing for the supermarket interview questions and answers, we recommend you study the supermarket brand website and learn as much as possible about the company and what it is like to work for them. Being able to provide details about the company at interview will help you to pass.

TIP #2 – In preparation for your interview, get ready for interview questions such as “Tell me about yourself and why you want to work for this company?”, “What has attracted you to our brand?” and “What makes you a good fit for this role?” Within the Supermarket Interview Questions and Answers guide, we have provided you with 12 sample questions and suggested answers to help you prepare fully.

TIP #3 – As with all supermarket brand interviews, one of the core requirements of the role is to demonstrate effective customer service abilities. Before you attend the interview, we recommend you prepare for questions such as “Give an example of when you have delivered excellent customer service?”, “When have you gone above and beyond for a customer?” and also “How would you deal with a customer complaint?”

TIP #4 – In your answer to the interview question: “Why do you want to work for our supermarket brand?”, we recommend you go online and conduct some research into what it is like to work for this organization. There are some extremely positive reviews by former employees of many leading supermarket brands, and you may decide to refer to these during the interview. Remember to be positive in all of your responses to the interview questions.

TIP #5 – At the end of your interview, you may be given the opportunity to ask questions of the panel. Here are 3 great questions to ask at the end of your interview:

  1. If I am successful at interview today, how can I help you in this role to beat the competition?
  2. Do you have any exciting plans for the brand over the next 5 years?
  3. If I am successful, what would be the first thing you would need me to concentrate on in the role?

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Question 1,
Full Suggested Answer & Detailed Response

Interview Question 01

Question 2,
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Interview Question 02

Question 3,
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Interview Question 03

Question 4,
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Interview Question 04

Question 5,
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Interview Question 05

Question 6,
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Interview Question 06

Question 7,
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Interview Question 07

Question 8,
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Interview Question 08

Question 9,
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Interview Question 09

Question 10,
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Interview Question 10

Question 11,
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Interview Question 11

Question 12,
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Interview Question 12

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The answers to the FULL LIST of interview questions featured on this page.

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Interview Skills Guide and practice interview questions and answers

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150+ Page Interview Skills Guide – packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. Order today and you will get this bonus guide FREE – offer available for a limited time only.

Supermarket Interview Slides

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Richard McMunn’s Supermarket Interview Tutorial Slide Deck – this PDF presentation contains quick and powerful tips you can implement right away as part of your interview strategy to boost your supermarket interview success!

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Who has created the answers to the interview questions?

Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry.

He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector.

Richard guarantees the answers contained within this product are unique and will help you stand out from the competition.
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Expert Interview Advice and Tips from Richard McMunn

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