20 Starbucks Interview Questions & Answers

How to Pass YOUR interview at the first attempt!

Here’s the FULL LIST of STARBUCKS INTERVIEW QUESTIONS AND ANSWERS:

Q1. Introduce yourself and tell me the qualities you have that will make you a great addition to the Starbuck’s team?

SUGGESTED ANSWER:

“I am a positive, happy and supportive person who wants to work in a busy environment alongside other like-minded professionals who are all working together to achieve a common goal. Over the years I have built up experience in serving customers, following rules and procedures and also being flexible and adaptable, which I understand are important skills needed to work at Starbucks. I believe I will be a great addition to the Starbucks team because I am a strong team worker, I will always put the needs of the team first, I can provide excellent customer service, I am a fast learner and you can rely on me to be a positive role model for the Starbucks brand whilst I am going about my day-to-day duties.”

Q2. Why Starbucks?

SUGGESTED ANSWER

“Starbucks is simply the best at what it does. This means I will receive great training, I will work with other happy and positive people, and Starbucks is a place I can stay working at for a long period of time providing I carry out my duties to a high standard, which I am confident I will do. The atmosphere in Starbucks stores is another attraction; the staff are all polite and the baristas always go out of their way to provide great service, great tasting coffee and food and they make sure you’ve had a pleasant experience in store. Starbucks is great at what it does, and this will give me a solid foundation from which I can develop and build my career.”

Q3. How would you provide top quality customer service?
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Q4. How would you deal with a difficult customer whilst working for Starbucks?
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Q5. Tell me a time in the past when you demonstrated that you are good at teamwork?
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Q6. Why should we hire you?
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Q7. What experience do you have that will help you in this Starbucks Barista role?
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Q8. To work for Starbucks, you will need to be flexible and adaptable. Describe a time when you showed flexibility?
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Q9. Starbucks prides itself on exceptional customer service. Give me an example when you delivered great customer service?
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Q10. How would you deal with a customer complaint?
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Q11. If another member of the Starbucks team was not doing their job to the right standard, what would you say or do?
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Q12. Tell me a time when you had to deal with a stressful situation?
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Q13. Why do you want to leave your job?
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Q14. Describe a time when you helped a customer?
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Q15. Tell me a time when you had responsibility for lots of different tasks?
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Q16. If you didn’t get on with somebody in the Starbucks team, what would you do?
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Q17. What are your strengths?
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Q18. Where do you see yourself in 5 years' time?
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Q19. What’s your biggest weakness?
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Q20. That’s the end of your Starbucks interview. Do you have questions for the panel?
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Starbucks Barista Interviews – Your Questions Answered!


The following questions and answers will help you prepare for your Starbucks Barista interview. Make sure you follow the advice provided in the answers below. 

What do they ask you in a Starbucks interview?

They will ask you a series of questions that are most likely similar to the ones listed on this page. For sure, questions such as tell me about yourself, why Starbucks and how would you provide great customer service are guaranteed to feature at some stage during your Starbucks Barista job interview!

What should I wear to an interview at Starbucks?

Our expert advice is to make sure you wear a smart, formal outfit. This shows that you care, it shows that you have high standards and it shows that you are serious about getting the job at Starbucks. Whatever you wear, avoid T-shirts, shorts and trainers!

Is it hard to get hired at Starbucks?

It is hard if you don’t prepare and you fail to show enthusiasm and passion for the role. To make life easy for yourself, have a think about WHY you want to work for Starbucks, WHAT you can bring to the role, and HOW you will carry out your duties to a high standard whilst providing GREAT customer service!

What questions should I ask in a Starbucks interview?

At the end of your Starbucks Barista job interview, you will have the opportunity to ask questions. Three great questions to ask are:

  1. How often does Starbucks bring out new drinks and food?
  2. What could I do in this role to provide exceptional customer service?
  3. If I am successful, how much training will I receive once I start?

STARBUCKS INTERVIEW TIPS!

The following short, but important tips below, will help you to ACE your Starbucks interview at the FIRST attempt!

STARBUCKS INTERVIEW TIP 1

Before you attend your Starbucks Barista interview, write down a list of qualities you have that will help you in the role. To give you some guidance, great qualities to have include teamwork, communication skills, a hard-working nature, flexibility and customer service.

STARBUCKS INTERVIEW TIP 2

Ask yourself, Why Starbucks? You will get asked this question at your interview, so it’s a good idea to have a genuine and honest answer ready! Think about how good their coffee is, the great atmosphere in store and how all of the Barista’s go out of their way to make their customers visits a pleasant experience.

STARBUCKS INTERVIEW TIP 3

Think about what good customer service is before you attend your Starbucks job interview. Good customer service is all about making the customer feel welcomed, speaking to them whilst they are in store, smiling and being positive, answering any questions they may have and making their drinks and food as quickly as possible and presentable.

STARBUCKS INTERVIEW TIP 4

Our final Starbucks job interview tip is to make sure you have three great questions ready to ask at the end of your interview! Don’t ask silly questions such as, how much time off do I get, or, how much is the pay. Ask intelligent questions that show you care about the job and the Starbucks brand.

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Interview Question 11

Question 12,
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Interview Question 12

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