21 School Receptionist Interview Questions & Answers!

How to Pass YOUR interview at the first attempt!

Here’s the FULL LIST of SCHOOL RECEPTIONIST INTERVIEW QUESTIONS AND ANSWERS:

Q1. Tell me about yourself?

SUGGESTED ANSWER:

“I am hard-working, conscientious, committed and professional and over the years, I have built up numerous transferable skills and qualities that make me an effective school receptionist. I am a strong communicator, I can deal with lots of different tasks all at once, I will respond to urgent tasks quickly and I will always ensure the work I do is carried out accurately and to the right standard. For example, in my previous receptionist job, I always had several time sensitive projects on the go, but I was still required to manage my day-to-day duties, too, to ensure the place ran smoothly. If you employ me as your school receptionist, I will take care of everything that falls under my remit; I will be available to work extra hours if required and I will make sure all work is carried out on time and to a very high standard.”

Q2. Why do you want to become a School Receptionist?

SUGGESTED ANSWER

“I want to be a school receptionist for three main reasons. Firstly, I need to feel challenged in my work. I have studied the job description for this role, and I will have lots of responsibility for different things. This aspect of the role is appealing because I want to feel my skills are being fully utilized. Secondly, I want to work in a busy environment where being organized is top of the list. I love making sure everything is in order and this is the type of role that appeals to me for a variety of reasons. Finally, I am seeking long-term employment with the same school and, from what I understand, the role of a school receptionist requires dedication, commitment and consistency.”

Q3. Why do you want to work for our school as a receptionist?
Interview Questions And Answers Example 01

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Q4. How do you manage your workload when it's busy?
Interview Questions And Answers Example 02

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Q5. How would you deal with a rude or confrontational parent?
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Q6. What are your strengths and weaknesses?
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Q7. What does the role of a School Receptionist involve, and how you plan to carry out your responsibilities on a daily basis?
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Q8. What experience do you have that will benefit you in the role of School Receptionist?
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Q9. Describe a time when you went out of your way to help a customer or a client in a previous role?
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Q10. How would you deal with a complaint over the telephone whilst working as a School Receptionist?
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Q11. You are working as our School Receptionist and someone calls you to make a complaint at 3:55pm, just before you are about to finish work for the day at 4pm. What would you do?
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Q12. Describe a time when you were flexible in a work-related situation.
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Q13. Where do you see yourself in 5 years?
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Q14. Tell me a time when you experience conflict with another person at work?
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Q15. Tell me a time when you worked as part of a team to complete a difficult task?
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Q16. What do you understand by the term ‘respect and dignity’ and how would you demonstrate this in the workplace as a School Receptionist?
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Q17. Why did you leave your last job?
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Q18. You overhear a work colleague in the staff canteen making an inappropriate or derogatory remark. What would you?
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Q19. Tell me a time you went above and beyond what was required?
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Q20. Describe a time when you worked alone on a project or task for a long period of time?
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Q21. That’s the end of your School Receptionist interview. Do you have questions for the panel?
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School Receptionist Job Description and Person Specification


The following key duties and responsibilities form part of the School Receptionist’s role. As a School Receptionist you will be responsible for managing the day to day administrative tasks that assist the school in its effective operation. The role includes a wide variety of different duties, all of which will be needed to be repeated numerous times over the course of a term or semester. The role of a School Receptionist broadly falls into two categories: administrative duties and receptionist duties, all of which are outlined below.

School Receptionist core duties and responsibilities

  • Welcoming visitors, students and parents to the school and directing people to the relevant place within the school;
  • Signing for deliveries and letters and passing them on to the relevant teacher or department;
  • Answering telephone calls in a punctual and polite manner and responding to queries or issues as and when they arise;
  • Managing and maintaining accurate diaries;
  • Arranging appointments for parents to see teachers;
  • Organising meetings for staff and ensuring refreshments are provided;
  • Taking meeting notes and minutes as required and disseminating them to these present at the meeting;
  • Updating school calendars and the school website as and when required;
  • Carrying out word processing duties and sending emails, letters and faxes as required by the Head Teacher or teachers in general;
  • Organising the administration of free school meals;
  • Ensuring accurate records are maintained at all times;
  • Any other duties deemed appropriate by the Head Teacher.

SCHOOL RECEPTIONIST INTERVIEW TIPS! HOW TO PASS A SCHOOL RECEPTIONIST JOB INTERVIEW

The following four tips will help you prepare fully for any School Receptionist job interview. Read the tips carefully before implementing them into your pre-interview preparation time.

SCHOOL RECEPTIONIST INTERVIEW TIP #1

All schools want a receptionist that is trustworthy, that can be relied upon to complete all tasks on time, that can do their work to a high standard and that will stay behind late if needed to help out. During your preparation for your School Receptionist interview, think of previous situations you have been in where you demonstrated all of these requirements.

SCHOOL RECEPTIONIST INTERVIEW TIP #2

Read the job description for the School Receptionist role you are applying for. Make sure you learn the key elements of the position, so when the Head Teacher asks you, what are the main duties of a School Receptionist? you will be able to answer the question correctly.

SCHOOL RECEPTIONIST INTERVIEW TIP #3

Working under pressure and managing lots of different tasks concurrently is a vital aspect of the School Receptionist role. Before you attend your interview, write down at least two situations you have previously been in where you have demonstrated your ability to do these important tasks.

SCHOOL RECEPTIONIST INTERVIEW TIP #4

It is important you prepare three questions to ask the interviewer at the end of your School Receptionist interview. Do not ask questions that are relevant to leave, time off or pay! Instead, ask sensible and intelligent questions that explore more about role, what the team culture is like and what the plans are for the school over the next few years.

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Question 1,
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Interview Question 04

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Question 11,
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Interview Question 11

Question 12,
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Interview Question 12

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