SALES REPRESENTATIVE INTERVIEW QUESTIONS & ANSWERS

21 Sales Representative Interview
Questions & Answers

Pass YOUR interview at the FIRST Attempt!

Here’s the FULL LIST of SALES REPRESENTATIVE INTERVIEW QUESTIONS:

Q1. Tell me about yourself.

SUGGESTED ANSWER:

β€œThank you for the opportunity to be interviewed for this sales rep position with your company today. My name is (INSERT NAME), and after graduating from college, I worked in several positions where I was required to interact with customers, provide exceptional service, and collaborate with co-workers to achieve the company’s goals. I would describe myself as confident, loyal, hard-working, someone who thrives under pressure, and the type of person who wants to continually learn and improve. Having read the job description, I am confident I have what it takes to succeed as a sales representative. I am comfortable with difficult targets, have a thorough understanding of the sales process, and if you hire me, I will work hard to build long-term relationships with clients and customer so they become long term advocates of your business.”

SUGGESTED ANSWER

β€œI want to be a sales representative because being a driven, positive, and enthusiastic person, it is the only role I will be truly satisfied in. I need the type of work where I must constantly evolve, have something difficult to work towards, and where I am engaging with people daily. Being a competent and consistently effective sales rep is a difficult thing to achieve. However, I am confident I have what it takes to succeed because I have a track record of achievement in previous roles. I am very energetic, I will always seek ways to develop my sales skills, and I will strive to be the best sales representative I can possibly be.”

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THE 7-STEP SALES PROCESS (The Art Of Successful Selling Explained!)


Those candidates who learn in detail the sales process will have more chance of success at their interview. There are seven steps to successful selling as detailed below.

Step one is PROSPECTING AND QUALIFYING.

Good sales representatives will consider where their target audience are, how they can reach them cost effectively, and how they will determine whether they have a need for the product or service they offer. During this stage, it is also important to determine who the key financial decision-makers, if you are going to be pitching a product or service to a large organization.

Step two is PREPARATION.

During step two of the process, a great sales rep will consider how they are going to present the product or service to prospects. This includes considering the questions they might have. During the preparation stage, you must ensure you have in-depth knowledge of the product or service you are selling.

Step three is the APPROACH.

This stage of the sales process should be face-to-face, but it can be via telephone, letter, or email if needed. During stage three, the sales representative will ask the customer questions to determine their needs.

Stage four is the PITCH.

This is where you will present the product or service and detail the benefits it will have for the customer. Focus on how the product or service is going to solve a problem for the customer, and you will sell more!

Stage five is DEALING WITH OBJECTIONS.

Working hard to overcome customer and client objections is an essential part of the sales process and you must consider what they potentially are before you pitch. Sometimes, a customer will say they don’t have enough money to buy the product right now, in which case you can offer a payment plan to overcome the objection.

Stage six is CLOSING THE SALE.

When the customer or client is ready, you should close the sale. This might include taking immediate or part-payment, or getting them to sign the sales contract. Some large organizations have dedicated departments who will deal with the closing of a sale on behalf of the sales representative.

Stage seven is the FOLLOW UP.

This is where you contact the customer to make sure they are satisfied. Stage seven is very important because it will enable you to build long term relationships with your customers or clients.

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THE MOST IMPORTANT SKILLS NEEDED TO WORK IN SALES

Before you attend your sales representative job interview, read the following skills that are needed to be effective in the role. When the interviewer says to you, what are your strengths, you can list these as some of your more important traits and qualities.

There are several essential skills needed to work in sales. These include:Β 

– In-depth knowledge of the products or services you are selling.

(You must answer questions in detail and overcome any concerns the customer or client may have. Explaining the benefits of your product or service, and how these solve a customer’s problem, are crucial to successful selling.

– Excellent communication and interpersonal skills, especially listening.

(Asking the right questions, and then listening to the customer, are vital.)

– Confidence, and the ability to surpass tough sales targets.

(Virtually all sales rep positions require the ability to meet and surpass tough sales targets. You must be comfortable working under pressure and taking positive steps to achieve your sales goals.

– Empathy, a genuine passion for helping others, and a consistent determination to succeed.

People are smart; they know when they are being sold to. Therefore, you must have a genuine desire to make a difference to your potential customers and solve any problems they may have with your products and services. A genuine sales person will sell lots more than one who’s solely focused on making money.

– A willingness to accept and use constructive feedback.

There’s an old saying: β€œFeedback Is The Breakfast Of Champions!” This sentiment is never truer than whilst working in sales. If you sit still in sales, you will get left behind. Your desire and willingness to continually develop, adapt, and improve will set you apart from other sales representatives.

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Interview Question 02

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Interview Question 03

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Interview Question 04

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Interview Question 11

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Interview Question 12

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Who has created the answers to the interview questions?

Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry.

He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector.

Richard guarantees the answers contained within this product are unique and will help you stand out from the competition.
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