29 Sales Interview
Questions & Answers
PassΒ YOURΒ interview at the first attempt!
PassΒ YOURΒ interview at the first attempt!
Hereβs the FULL LIST of interview questions for the SALES INTERVIEW:
SUGGESTED ANSWER:
βThank you very much for inviting me to be interviewed for this sales position. I believe I have the skills and qualities needed to be effective in sales, long term. I have studied the job description in detail, and I believe I have the experience and the attributes necessary to come into the organization and make a positive impact straightaway. The skills and qualities that I have built up is being able to build long term relationships with customers and clients.
I understand, as a salesperson, the only way that you achieve difficult sales targets is to build long-term relationships, find out what your customers’ clients need, and then present them with appropriate products and services. I am also the type of person who enjoys working under pressure. If you give me difficult sales targets to achieve, I won’t be phased by them and I will put a plan of action in place to make sure they are achieved. I’m also the type of person who wants to continually grow, improve and develop, and I am always looking for different ways to adapt my sales skills to meet the target audience, because I understand we live in a world where everything is always changing. You can’t sit still as a salesperson; you have to be prepared to adapt and change.
I am also good at working with other people as part of a sales team. I’m not just focused on my own sales targets and objectives. I will help other people as part of the sales team to achieve theirs as well, because at the end of the day, we work for the same organization.”
SUGGESTED ANSWER
βI want to work in sales for three reasons. The first reason is, I want to work in a pressurized environment and sales gives me that. By working in a pressurized environment, I will come into work each day and I will have difficult challenges and targets to meet. I prefer to work in the type of environment where I am improving and developing continually. The second reason why I want to work in sales is because I have ambitious plans outside of work and I know the only way I will achieve those is if I perform to a high standard within this sales position. So, for example, my partner and I are saving up to buy a house and we need to get a deposit together. We are both committed to our work and we know that if we do well for our employees, then we will achieve our external goals. The final reason why I want to work in sales is because I will get to interact with lots of different people on a daily basis and I will get to build long term relationships with them. I am a people person and I enjoy interacting with others, finding out what their needs are, listening to them, and then giving them the products and services that they need. I also like to make sure that I work on βcustomer retentionβ, because in sales, it’s important that we build lifelong value for our customers and encourage them to become advocates of our business. Those are the three reasons why I want to work in sales.β
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Yes! I Want To Pass My Interview!To be effective at working in sales you need to have a great set of skills, personality traits and attributes. To begin with, you need demonstrate effective listening skills when speaking to, or communicating with, clients and prospects. Your ability to build a rapport and long-term relationship with customer can increase your conversion rate and long-term income potential significantly. Furthermore, you will need a thorough understanding of the entire sales process, an ability to spot and overcome objections, have the skills to close a sale and also follow up reliably and punctually.
In particular, the following skills and attributes are needed to perform consistently to a high standard in any sales role, senior or otherwise.
TIP #1 β A positive, enthusiastic personality and a resilient βcan-doβ attitude will go a long way in sales. Not only will you need to have great answers to the sales interview questions that are put your way during this interview, but you will also need to demonstrate these important personality traits, too.
TIP #2 β Before you go into your sales interview, have strategy for dealing with objections, and in particular, have examples already prepared for how you have overcome these in the past with potential prospects.
TIP #3 β Part of your role whilst working in sales is to think about the sales process and the different stages you will go through to convert your hard work into a sale. We strongly recommend you formalise your own sales process and split it up into either 5 or 7 different steps. Within the Sales Interview Questions and Answers guide, we have provided you with a great sample answer to this type of question.
TIP #4 β During your sales interview you are likely to be asked a question that relates to how much time you spend building relationships versus searching for prospects. There is a definitive ratio you should respond with, and we have disclosed this within the Sales Interview guide, available for immediate download on this page.
TIP #5 β There is a very strong possibility during the sales interview you will be asked a question about a time when you βfailed to convert a sale βdue to a mistake or error you made. When answering this tough sales interview question, be honest and open about a specific time relative to this type of situation, and make sure you tell the panel what you learned from it.
TIP #6 β 7 STAGES OF THE SALES PROCESS
There are seven stages of the sales process that you must be familiar with to be successful.
STAGE 1 β PROSPECTING
PROSPECTING is the act of sourcing new leads and a great place to start is on LinkedIn. More often than not, key decision-makers can be found on LinkedIn quickly and if you have a LinkedIn Premium account you will be able to contact them directly via InMail.
STAGE 2 β ESTABLISHING CONTACT
The second stage of the sales process is to ESTABLISH CONTACT. Salespeople will often reach out directly to prospects if they feel they are a good fit for the service or product they are selling. Alternatively, proactive salespeople will post useful and informative content online to encourage people to contact them directly. Again, LinkedIn can be used to great effect with this method.
STAGE 3 β PROSPECT QUALIFYING
The third stage of the sales process is to QUALIFY THE PROSPECT. Effective salespeople will achieve this by asking relevant questions including assessing the challenges the prospect is facing in their business, and who makes the buying decisions.
STAGE 4 β NURTURING THE PROSPECT
During stage 4 for the sales process, you will need to NURTURE THE PROSPECT and establish a common connection. People often know they are being sold to, which is why it is so important to build good relationships with sales prospects over time.
STAGE 5 β PRESENTING THE OFFER
At some stage during the sales process, you must present your offer including the price point. Experienced salespeople know exactly when to present their offer and it will depend on the hunger of the prospect to buy and their circumstances when this takes place.
STAGE 6 β OVERCOMING OBJECTIONS
The fastest way to overcome sales objections is to make the value of the product outweighs the cost. Overcoming objections can be achieved by asking relevant questions and providing assurances that the product or service will work. If you have total confidence in your product or service you may decide to offer a money-back guarantee.
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