Quality Assurance Manager Interview
Questions & Answers
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Quality Assurance Manager Interview
Here’s the FULL LIST of interview questions for the QUALITY ASSURANCE MANAGER INTERVIEW:
Q1. Tell me about yourself and why you would make a good Quality Assurance Manager?
SUGGESTED ANSWER:
“I am an extremely hard-working, loyal and committed person who feels most at home in my work when I am responsible for maintaining high standards. I am someone who believes the only way an organization can thrive, and grow is if the standards set are very high. The majority of organizations, in my opinion, struggle to maintain high standards and I feel it is my job to instill quality and exceptional standards in everything my employer does. I will make a good Quality Assurance Manager because I am passionate about what I do, I am consistent in my approach to quality, and I feel I have the motivational and interpersonal skills to get people to believe in the benefits of strong quality assurance standards. I feel strongly that, if you employ me as your QA Manager, you will see a significant impact in your business.”
Q2. Why have you chosen our company to work as a Quality Assurance Manager?
SUGGESTED ANSWER
“The truth is, I feel some organizations pay lip service to the quality assurance process, and simply employ a manager to essentially tick a box. I do not want to work for an organization that has that approach. Having studied your organization in detail, you not only have an outstanding reputation within the industry, but you are clearly serious about setting and maintaining high Quality Assurance standards. I feel that, if I am successful at the interview, and you employ me as your Quality Assurance Manager, you will support me fully in the role, and in return, you will get an outstanding, loyal and totally committed employee.”
Q3. What skills, qualifications and attributes do you have that are a match for the role of Quality Assurance Manager?
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Q4. It's Friday, 4:30 pm and everyone is ready to go home. You notice an issue in respect of Quality Assurance standards which should be dealt with there and then. A senior member of the management team says it can wait until Monday. What would you do?
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Q5. What are the most important skills of a Quality Assurance Manager and why?
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Q6. Describe the QA systems you would employ if successful and the steps you would take during the Quality Assurance process?
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Q7. Describe the most challenging Quality Assurance project you have worked on and why?
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Q8. How would you begin a newly assigned Quality Assurance project?
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Q9. How would you monitor the performance of your staff within the Quality Assurance Team?
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Q10. Describe a time when you were involved in a Quality Assurance project that failed?
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Q11. What do you consider to be the most difficult aspect of Quality Assurance process?
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Q12. Describe your communication style during the management of a quality assurance project?
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Q13. How would you motivate a team during a project?
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Q14. How would you delegate responsibility during a very important project with tight deadlines?
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Q15. How would you ensure a Quality Assurance project is delivered on time and budget?
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Q16. What is your strategy for working with an underperforming team member?
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Q17. As a Quality Assurance Manager, it is better to be feared or loved?
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Q18. Where do you see yourself in 5 years’ time?
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Q19. What’s your biggest weakness?
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Q20. That’s the end of your Quality Assurance interview. Do you have questions for the panel?
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Yes! I Want To Pass My Interview!Quality Assurance Manager Job Description, Qualities And Attributes
In order to become a competent, efficient and effective project manager, you will require, in addition to others, the following skills and attributes:
- An ability to hire, recruit and select team members based on prior performance – your project will only be as good as the team members at your disposal;
- Be able to inspire, encourage and motivate each member of your team to ensure the project life cycle is followed at all times;
- Conduct appraisals, monitor the performance of staff and provide training where appropriate to get the most out of your team members;
- Communicate and liaise with key project stakeholders and clients to ensure the different elements of the project are delivered on time and to specification;
- Manage the expectations of the client you are working for as project manager, keep them up-to-date on the progress of the project and also integrate any changes to the specification if appropriate;
- Set up, implement and manage the project management life-cycle to ensure it meets the needs of the project in respect of time, resources, testing and implementation.
In addition to the above set of skills, as a project manager you will also be required to demonstrate effective procurement and purchasing skills to be certain the project remains within budget and to specification.
5 TIPS FOR PASSING THE QUALITY ASSURANCE MANAGER INTERVIEW!
TIP #1 – During the Quality Assurance Manager interview, you will be assessed against a number of core competencies. These include your ability to lead and manage projects, meet predetermined quality assurance outcomes, implement effective processes to deliver the QA processes and also instill a culture of high standards and respect for the QA process within the organization.
TIP #2 – The Quality Assurance Manager interview will be predominantly situational-based. This means you will need to provide evidence-focused responses to the interview questions that are behavioral in nature.
TIP #3 – We recommend you make good use of the STAR technique for answering the majority of the Quality Assurance Manager interview questions. STAR technique means you should structure your answers by explaining the SITUATION you were in, then detailing the TASK that needed to be done, the ACTION you took and the action others took, and finally, the RESULT of your actions in completing the QA process.
TIP #4 – Be sure to have a predetermined QA process you work to that you can discuss during the interview. There are formalised QA processes available to work towards, so make sure you choose one that is tried-and-tested and is also one you have used successfully in the past.
TIP #5 – At the end of your Quality Assurance Manager interview, consider asking the following intelligent questions:
- In the past, have you experienced any problems from a QA perspective? I’d be interested to see how I can help improve things, if required, within this role.
- If I am successful, what would be the first thing you would want me to focus on as your Quality Assurance manager?
- I noticed on your website you have launched a new service recently – how was the QA process during implementation for the new service?
Here's What People Are Saying...
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2 weeks ago (edited)
Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills.
1 month ago
I have an interview I'm so nervous 😭
Update: I GOT THE JOB
3 months ago (edited)
Thank you so much! I went today and got the job on the spot!
3 weeks ago
THANK YOU SO MUCH! VERY INSIGHTFUL ✨
7 months ago
Im on step two ! So many notes already, would have went into this interview the wrong way. God bless u mate and taking the time to help a lad out like mw who is in over his head
3 months ago
Thank you so much..i have an interview later...it helped a lot to boost my confidence.
1 week ago
I have an interview today ill update you on how i do :).
UPDATE: I GOT THE JOB THANK YOU!
5 days ago
The complaint steps literally saved me for my interview earlier, thank you!!:)
2 months ago
This is excellent !!
1 month ago
This is so helpful. Thank you so much for the tips and advice!
1 month ago
I got the job! Thank you!!
2 months ago
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