25 Phlebotomist Interview Questions & Answers

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Here’s the FULL LIST of PHLEBOTOMIST INTERVIEW QUESTIONS AND ANSWERS:

Q1. Tell me about yourself.

SUGGESTED ANSWER:

“I am a highly conscientious, compassionate, attentive and detail-orientated Phlebotomist who works well both on my own and also as part of a wider healthcare team. I have excellent hand-eye coordination; my communication and interpersonal skills are strong, which means I have the ability to always put patients at ease, and I will always carry out my duties in a safe and competent manner whilst following the operational procedures laid down by your healthcare organisation. I have lots of experience multi-tasking and working under pressure, which means I can come into the role and make a fast and immediate impact. Being a competent Phlebotomist is very important to me and I take my responsibilities and my continuous professional development seriously. If you employ me as a Phlebotomist, I feel confident you will be pleased with my ability to act safely, to reassure patients and to carry out my work in a diligent, safe and effective manner.”

Q2. How would you deal with a rude patient as a Phlebotomist?

SUGGESTED ANSWER

“At all times I would remember to be totally professional, to not take their comments or actions personally, and to focus on the job I am doing as a Phlebotomist so that I complete my duties to the best of my ability. Sometimes, patients may be rude or difficult because of the medical situation they are in, so it is essential that you show understanding and empathy and that you maintain the highest standards achievable at all times. I would communicate in a confident and positive manner with the patient and I would ask them questions to get them talking about other things that are more engaging and uplifting. Sometimes, just by listening to a patient is enough to calm them down or to get them feeling better about their treatment. Having to give blood can be distressing for some patients and it would be my responsibility to make them comfortable, to reassure them and to communicate in a positive and empathetic manner.”

Q3. Why do you want to work for this healthcare organisation?
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Q4. What skills can you bring to this healthcare organisation?
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Q5. When taking blood, what are your immediate considerations?
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Q6. What do you expect to be doing on a day-to-day basis as a Phlebotomist?
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Q7. Tell me about a time when you demonstrated one of the NHS values in your work.
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Q8. Why is confidentiality so important in healthcare and how you would you maintain it as a Phlebotomist?
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Q9. What are the different challenges facing the NHS right now?
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Q10. What are the NHS values?
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Q11. Tell me about a time when you worked as part of a team to provide excellent treatment or care.
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Q12. What has attracted you to the NHS?
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Q13. What is Safeguarding?
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Q14. Describe a time when you had to manage multiple tasks all at once.
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Q15. What are your strengths?
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Q16. What knowledge do you have of NHS systems or processes?
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Q17. Tell me a time when you had to use effective communication skills to reassure a patient.
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Q18. What would you do if you didn’t get on with someone within the phlebotomy team?
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Q19. What is Clinical Governance?
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Q20. How you would deal with the stress that comes with being a Phlebotomist?
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Q21. Whilst working as a Phlebotomist, you overhear another member of staff talking inappropriately to a patient. What would you do?
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Q22. What is professional duty of candour?
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Q23. Where do you see yourself in five years?
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Q24. What’s your biggest weakness?
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Q25. That’s the end of your Phlebotomist interview. Do you have any questions for the panel?
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Phlebotomist Job Description and Person Specification


As a phlebotomist, you will have many different duties and responsibilities, including identifying patientsand cross-checking their personal information with the medical records you have in your possession. You will be responsible for conducting a patients needs assessment, reviewing their history and also ascertaining the reason or the reasons for taking blood.

You will also be required to get ready the right equipment and needles in preparation for drawing the patients’ blood and you would be responsible for reassuring them throughout the process before answering any questions they may have

As a competent phlebotomist you will carefully assess and determine the right vein from which you can take the blood, and once the blood was extracted in line with your training and the healthcare trust operational procedures, you would need to label the vial accurately and prepare the specimen for transportation to the laboratory for testing.

Other phlebotomy duties include preparing notes for the physician to refer to; keeping and maintaining accurate records of patient’s names, the amount of blood taken and any appropriate findings; and also ensuring all equipment is either disposed of safely, cleaned, maintained and calibrated ready for the next patient. You will also be required to ensure you have sufficient supplies to conduct your phlebotomy duties in a competent manner.

Skills and Qualities Needed to be an NHS Phlebotomist

As a competent and effective Phlebotomist in the NHS, you will need the following skills and qualities:

  • The ability to work on your own or as part of a team;
  • To use your initiative in any given medical or healthcare situation, especially when dealing with upset or distressed patients;
  • Possess a kind, considerate and caring approach whilst dealing with all patients;
  • Utilise excellent communication and observational skills whilst dealing with patients and liaising with other healthcare professionals;
  • Ensure that you follow your phlebotomy training and the healthcare rules and procedures laid down by the NHS Trust you are working for;
  • Take responsibility for your own continuous professional development (CPD) as a Phlebotomist;
  • Work alongside other healthcare professionals as a team to ensure the highest standards of care and treatment are provided at all times;
  • Ensure the values of the NHS Trust or the healthcare organisation you are working for are adhered to at all times.

PHLEBOTOMIST INTERVIEW TIPS! HOW TO PASS A PHLEBOTOMY INTERVIEW!

The following tips will help you to not only prepare fully for your phlebotomist interview, they also will help you to PASS it at the very first attempt! To further assist you in the preparation of your phlebotomy interview, we have provided the answers to some of the more common questions asked by people who are preparing for this type of interview.

What questions are asked in a phlebotomy interview?

The 25 interview questions that are listed on this page are the most common questions asked during a phlebotomist interview. It is very important that you prepare for common questions such as, why do you want to become a phlebotomist, what can you bring to the role, why do you want to work for the NHS, and what are your strengths and weaknesses.

By preparing answers to all 25 questions listed on this page, we genuinely believe you will have everything you need to PASS your phlebotomist interview at the first attempt!

Why should we hire you as a phlebotomist?

This question is almost guaranteed to come up at your phlebotomist interview. Here’s a great answer to help you:

“You should hire me as a phlebotomist because, having studied the job description in detail, I have the necessary skills, qualities and experience to get up and running in the role quickly, to provide outstanding patient care and treatment, and to start contributing to the healthcare objectives in super-fast time. I will also ensure I abide by the healthcare values in my everyday work.”

What skills and qualities make a good phlebotomist?

Before you attend your phlebotomist interview, it is really important that you take the time to consider the skills and qualities needed to reach and maintain competence in the role.

Here is a list a 7 important qualities needed to be a great phlebotomist:

  • Attention to detail skills. As a phlebotomist you cannot afford to make mistakes.
  • Communication skills. You will have to reassure patients who are concerned about having their bloods taken.
  • Teamworking skills. Working as a phlebotomist requires an ability to not just work on your own, but to also work as part of the wider healthcare team.
  • Understanding and empathy. It is essential that you take your time to deal with each patient based on their individual needs.
  • Working under pressure. More often than not, as a phlebotomist, you will have a large workload and you will need to work under stress and pressure.
  • Ability to follow rules and procedures. It is very important that you operate in a safe and competent manner as a phlebotomist.
  • Take responsibility for CPD. Continuous professional development is an essential part of phlebotomy.

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