26 Operations Manager Interview
Questions & Answers

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Here’s the FULL LIST of OPERATIONS MANAGER INTERVIEW QUESTIONS:

Q1. Tell me about yourself and why you want to become an Operations Manager?

SUGGESTED ANSWER:

“I am very well organized, conscientious and professional in relation to the tasks that I undertake at work. I have spent time reading the job description for the role of Operations Manager, and I am one hundred percent confident I have the necessary strong work ethics, qualities and determination to excel within the role. I already have experience of managing people and operations combined, and I know how important it is to not only take responsibility for everything that happens from an operational perspective, but also in respect of making sure my team hit their targets and they always maintain high standards. I want to become an Operations Manager simply because this is the role I am most comfortable in, and my natural skills, qualities and attributes are all geared up for becoming a highly competent and productive Operations Manager. If you hire me, I will not let you down.”

Q2. Why have you chosen our company to become an Operations Manager?

SUGGESTED ANSWER

“I have chosen your company to become Operations Manager for three specific reasons. Reason number 1, is because you have a strong reputation within the industry for delivering consistently high results, and this means I will be able to perform my duties knowing I have the support of the organization. Reason number 2, is that you are clearly popular amongst your customers, which means that, providing I perform the role of Operations Manager to a high standard, I will have stable employment for many years to come. Finally, reason number 3, is because during my research into your company, you have clear rules and guidelines in respect of how you expect your operations to not only run, but to also be managed. This means, if I become your Operations Manager, I will be able to perform my duties and responsibilities by following strict company rules, policies and procedures, which is something I prefer to do. If you have set guidelines to follow as an Operations Manager, it is far easier to hit your targets and therefore help your employer meet their goals and objectives.”

Q3. Which part of the job will you find the most challenging in the first 4 weeks of starting as our Operations Manager?
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Q4. What are the qualities of a good Operations Manager?
Interview Questions And Answers Example 02

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Q5. Describe your style of management? Will you be an easy going Operations Manager, or will you take a firm approach to managing people and our operations?
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Q6. As our Operations Manager, tell me how you intend to persuade your team to achieve the organization's objectives?
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Q7. Have you ever managed a difficult team? If so, tell me happened and what you learned from the experience?
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Q8. What do you dislike the most about management?
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Q9. How would you measure the success of your team as our Operations Manager?
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Q10. What are the key challenges facing our business over the next 5 to 10 years?
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Q11. If you are successful at interview today, what’s the first thing you will do as newly appointed Operations Manager?
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Q12. What, specifically, has made you want to become Operations Manager for our company?
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Q13. Tell me about a time when you failed as a manager? What did you learn from the experience?
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Q14. As our Operations Manager, you will have to use your initiative to solve difficult problems. When have you used your initiative to solve a team management issue or problem?
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Q15. How would you monitor the performance of your team as their Operations Manager?
Interview Questions And Answers Example 01

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Q16. Whilst working as our Operations Manager you notice a member of your team underperforming. What would you do?
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Q17. Tell me about a situation you were in when you failed as a Manager?
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Q18. As our Operations Manager, how would you delegate tasks and responsibilities?
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Q19. As our Operations Manager, how would you ensure those people working within your team worked towards achieving our company mission and vision?
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Q20. What type of leader will you be if you are successful in becoming our Operations Manager?
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Q21. In your opinion, is there any difference between leadership and management?
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Q22. How would you motivate the people within your team as their Operations Manager?
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Q23. Describe a time when you completed a difficult, time-sensitive task whilst under pressure?
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Q24. Where do you see yourself in 5 years’ time?
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Q25. What’s your biggest weakness?
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Q26. That’s the end of your Operations Manager interview. Do you have questions for the panel?
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Operations Manager Job Description And Responsibilities


The Operations Manager role is the glue that keeps a company operating efficiently and effectively and it requires an ability to take responsibility seriously, operate with high levels of consistency, whilst also following organizational rules, policies and procedures.

The key duties and responsibilities of an Operations Manager include:

  • The need to understand, implement and follow the company’s rules, operational procedures and safety standards;
  • Set and maintain high standards of operational efficiency, ensuring all members of the team adhere to the required standards and policies in respect of operational effectiveness;
  • Liaise with senior management team members in respect of operational performance;
  • Conduct operations team appraisals and ensure all staff are supported in their roles so they can work to the best of their abilities;
  • Solve difficult and complex problems on a daily basis in order to keep operational downtime to an absolute minimum;
  • Respond to operational infrastructure issues and when they arise and liaise with company suppliers and stakeholders to ensure the smooth running of company operations;
  • Managing, developing and engaging with members of staff who form part of the operations team;
  • Maintaining and assessing company stock checks and inventory levels;
  • Following strict health and safety policies/procedures and ensuring all staff members do the same;
  • Managing tasks and projects effectively utilizing the people and resources at your disposal.

3 TIPS FOR PASSING THE OPERATIONS MANAGER INTERVIEW

INTERVIEW TIP NUMBER 1 – The role of an Operations Manager requires an ability to work at pace whilst ensuring safety, consistency and accountability. More often than not, the operations manager role is the basis of a successful business and you will need to have a thorough knowledge of all working practices policies and procedures. On that basis, in preparation for your Operations Manager interview, make sure you have examples of where you have already worked under pressure, followed rules and procedures and managed people as part of a team.

INTERVIEW TIP NUMBER 2 – A strong and competent Operations Manager is effectively responsible for ensuring operational practices and processes are followed by the team members under his or her control. On that basis, during your interview you will need to demonstrate strong people management skills, and provide examples of when you have managed a difficult team and also managed an underperforming member of a team. Within the OPERATIONS MANAGER INTERVIEW QUESTIONS AND ANSWERS guide, which is available to download on this page, we have provided you with high-scoring answers to these and other tough interview questions.

INTERVIEW TIP NUMBER 3 – The format of the Operations Manager interview will involve the assessment of leadership competencies that are based on the role. Whilst answering the situational type questions that will form part of the interview, we strongly advise you provide answers where you have already demonstrated the key skills and attributes required of this important management position. We cannot stress enough how important it is to ensure your answers explain what you did in a previous, similar situation, as opposed to what you would do if presented with the situation. Those candidates who provide evidence during their Operations Manager interview will gain the highest scores possible.

Make sure you download a copy of our in-depth, high scoring answers guide to passing your OPERATIONS MANAGER!

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Question 1,
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Interview Question 01

Question 2,
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Interview Question 02

Question 3,
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Interview Question 03

Question 4,
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Interview Question 04

Question 5,
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Interview Question 05

Question 6,
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Interview Question 06

Question 7,
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Interview Question 07

Question 8,
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Interview Question 08

Question 9,
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Interview Question 09

Question 10,
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Interview Question 10

Question 11,
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Interview Question 11

Question 12,
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Interview Question 12

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