23 NHS Team Leader Interview Questions & Answers

How to Pass YOUR interview at the first attempt!

Here’s the FULL LIST of NHS TEAM LEADER INTERVIEW QUESTIONS AND ANSWERS:

Q1. Tell me about yourself?

SUGGESTED ANSWER:

“I am a confident, professional, and diligent person who has a strong passion for healthcare and for ensuring the NHS continually improves and develops. Over the years, I have built up lots of transferable skills and qualities that I believe are a suitable match for this NHS Team Leader position. For example, in previous healthcare roles, I always observed my team leaders and my managers closely to learn how they carried out their work and how they led their teams. I have also taken positive steps to ensure I maintain competence and that I obtain the necessary experience to carry out my duties in line with NHS working practices, policies, and procedures. If you employ me as the team leader, I will always get the most out of my team; I will manage my staff with confidence, and I will ensure everyone within my department upholds the important NHS values that everyone has worked so hard to achieve and maintain.”

Q2. Why do you want to become an NHS Team Leader?

SUGGESTED ANSWER

“I want to become an NHS Team Leader because I genuinely want the responsibility that comes with the role. I feel I already have the natural skills and abilities needed to manage a team of healthcare professionals and to help them achieve their full potential. I understand there comes a huge amount of responsibility being a Team Leader within the National Health Service, and my commitment to the organization, my confidence levels, and my knowledge of my healthcare specialism means I will be able to meet all of my duties with professionalism, pride and with a total commitment to delivering quality patient care. Being a team leader in the NHS takes skill, courage, determination, and a willingness to step up when needed and make difficult decisions that are in the best interests of the healthcare trust. I believe I have these attributes, and if I am successful, I will look forward to the challenge the role presents.”

Q3. What skills and qualities are needed to be a Team Leader in the NHS?
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Q4. How would you manage conflict between two staff members on the ward?
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Q5. Why do you want to work for the NHS?
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Q6. How would you manage a discontented team member?
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Q7. Tell me a time when you had to convince a team of people to do something they didn't want to do?
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Q8. If you get to become the team leader, what changes will you make when you start work?
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Q9. How would you manage an underperforming member of the healthcare team?
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Q10. Tell me about a time when you helped to implement change within a healthcare team.
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Q11. Tell me a time when you had to work under pressure to achieve a difficult task?
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Q12. What are the challenges facing this NHS Trust in the future and how would you prepare for them as the Team Leader?
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Q13. Why should we hire you as our NHS Team Leader?
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Q14. What is Clinical Governance?
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Q15. What are the values of this NHS Trust and tell me about a time when you demonstrated one of them at work?
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Q16. What steps would you take to keep your healthcare team motivated?
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Q17. How will you support the strategy and mission of this NHS Trust in your capacity as Team Leader?
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Q18. Where do you see yourself in five years from now?
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Q19. What are the main principles of healthcare change management?
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Q20. What is the professional duty of candour?
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Q21. What is safeguarding?
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Q22. What are your strengths and weaknesses?
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Q23. That’s the end of your NHS Team Leader interview. Do you have any questions for the panel?
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NHS Team Leader Job Description and Responsibilities


As a team leader within the National Health Service you will be responsible for ensuring the operational efficiency and effectiveness of your team is maintained. This will be achieved by demonstrating strong leadership, a dynamic approach to healthcare tasks and ensuring all members of your team are equipped to carry out their duties in line with the operational policies and procedures of the NHS trust you are working for. Team leaders are also responsible for ensuring the work they carry out is effective against organisational performance indicators and targets. As the NHS Team Leader, you will need to provide outstanding leadership to ensure clinical governance is maintained at all times.

The responsibilities of an NHS Team Leader broadly fall under the following five key areas: 

Clinical Duties.

You will be required to provide clinical support and leadership within your role as NHS Team Leader and ensure clinical governance standards are met at all times. You will also be required to respond to feedback, comments, and complaints from patients and service users including liaising with service partners and healthcare stakeholders.

Managerial and Human Resources Responsibilities.

Responsible for ensuring all staff perform to the necessary standards and that appropriate risk assessments are conducted at all material times. You will also be responsible for ensuring all healthcare staff and nurses receive the appropriate training required to perform their duties to the high standards expected within the NHS Trust. As the team leader, you will also be required to ensure a healthy and safe working environment is provided for all staff during all healthcare shifts and that their safety is never compromised.

Performance Management.

As the NHs team leader, you will be responsible for managing all members of staff in respect of their training needs, performance reviews and dealing with team conflict as and when it occurs. You will also be required to ensure there is a culture of continual improvement and development within the team or department you are responsible for and for ensuring the effective management of shift and ward duty rotas are maintained.

Quality Assurance.

You will need to liaise with and support the Clinical Services Manager to ensure the highest standards of patient treatment and care are maintained at all times. If there are any complaints, you will need to respond to them and conduct a suitable investigation in line with the NHS Trust’s complaints procedures. You must also use patient feedback with a view to continually improve and enhance the service you provide.

Personal and Professional Development.

As the NHS Team Leader, you will need to maintain your own professional development and ensure your knowledge of working practices, processes and procedures is continually maintained to ensure your work is always to the highest standards achievable.

NHS TEAM LEADER INTERVIEW TIPS! HOW TO PASS YOUR NHS INTERVIEW!

The following four tips will help you get the most out of your NHS Team Leader interview preparation time. Regardless of the team leader position you are applying for within the National Health Service, be sure to study the following four tips because they will have a significant impact on your performance during your interview.

NHS TEAM LEADER INTERVIEW TIP #1

Make sure you read, learn and understand the values that are applicable to the NHS Trust you are applying to work at. This is very important because there is a strong possibility you will be asked to give an example of when you have demonstrated them within previous healthcare positions.

NHS TEAM LEADER INTERVIEW TIP #2

We strongly advise you have a solid understanding of how to deal with conflict within your team as an NHS Team Leader. The question, how would you deal with conflict between two members of staff, is commonplace during NHS leadership and managerial interviews.

NHS TEAM LEADER INTERVIEW TIP #3

Make sure you read the job description carefully for the team leader role you are applying for within the National Health Service. This is important because they may ask you to describe what you expect to be doing on a day to day basis as a team leader within your chosen healthcare field. They may also ask you to explain what experience you have relevant to the position. If you have not studied the job description, you will not be able to answer these questions.

NHS TEAM LEADER INTERVIEW TIP #4

At the end of your NHS team leader interview you will have the opportunity to ask the interview panel a number of questions of your own. Here are three great questions to consider asking:

QUESTION – If I am successful, and you employ me as the team leader, how could I help you within my role to help you provide a better service to your patients?

QUESTION – What are the major challenges you are currently facing within this NHS Trust healthcare organisation and how can I help you overcome them as a team leader?

QUESTION – What are your future plans for the hospital? Do you plan to maintain the current patient levels and admissions, or do you see them growing?

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