NHS Support Worker Interview
Questions & Answers

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Here’s the FULL LIST of interview questions for the NHS SUPPORT WORKER INTERVIEW:

Q1. Why do you want to be an NHS Support Worker and what can you bring to the role?

SUGGESTED ANSWER:

“I want to be an NHS Support Worker because I get immense satisfaction from taking care of people, especially those who are vulnerable. Some of the skills and qualities required to become a competent support worker include an ability to identify the needs of a client, be able to remain calm and act with integrity at all times, make difficult and challenging decisions and also improve the lives of those who are in your care. Those skills are the ones I believe I possess, and I feel I can contribute positively within this role. Having also studied the NHS organisation, I believe your values and care standards are in line with the type of organisation I would like to work for.”

Q2. What can you tell me about safeguarding in the NHS?

SUGGESTED ANSWER

“Safeguarding is a significant part of the NHS Support Worker role and I understand how important it is within this position. Safeguarding was highlighted as part of the 2014 Care Act and it is in relation to the protection of a client’s or patient’s health, wellbeing and human rights, whilst also keeping them safe from harm, abuse and neglect. Patients who receive care are, more often than not vulnerable, and protecting them through a robust framework is absolutely imperative.”

Q3. Why do you want to work in the NHS?
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Q4. What qualities do you have that would be a good fit for the NHS?
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Q5. Have you ever cared for anyone before? Either a loved one or in a voluntary capacity?
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Q6. How would you handle an upset or confused patient who was in your care?
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Q7. How would you perform a patient needs assessment?
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Q8. Do you have any knowledge of NHS systems or processes?
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Q9. NHS Support Workers have to be able to communicate effectively with confused and/or distressed patients. Describe a situation when you have had to adapt your approach to get your message across?
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Q10. Can you give an example of when you achieved an NHS value in your career?
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Q11. What are your main strengths that will assist you in the role of NHS Support Worker?
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Q12. What would you do if you didn’t get on with someone within the NHS team?
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NHS (National Health Service) Support Worker Job Description


NHS Support Worker Job Brief:

An NHS Support Worker is required to provide professional support to doctor, nurses, midwives and other NHS professionals who are working in the health profession. The main role and key objectives are to provide exceptional ‘patient-centred’ care. Your role specifically as an NHS Support worker is to assist the medical professionals in carrying it their duties diligently, professionally and in line with the NHS Values. The typical duties of an NHS Support Worker include:

NHS Support Worker Duties And Responsibilities

  • Support doctors, nurses, midwives and other NHS health professionals to carry out their role;
  • Remain calm under pressure at all times and carry out your duties in line with rules, clinical procedures and regulations;
  • Safeguarding patients and providing the appropriate level of care on a patient-needs basis following advice and guidance from senior medical members of staff;
  • Work long and unsociable hours and be able to cope with the pressures of working in the NHS;
  • Be punctual, reliable, trustworthy and loyal at all times in your duties as an NHS Support Worker;
  • Be able to absorb a large amount of job-specific information and follow your training and operational procedures;
  • Provide the appropriate level of care to patients following an assessment by the nurse, doctor or midwife;
  • Adhering to the required standards as laid out in the Code of Conduct for Healthcare Support Workers and Adult Social care Workers in England (Skills for Health 2013);
  • Safeguarding patients who are under your care and responsibility by recognising and responding to the risks.
  • Raising safety concerns as and when necessary to senior medical staff members so the appropriate treatment and care can be provided.

5 TIPS FOR PASSING THE NHS SUPPORT WORKER INTERVIEW!

TIP #1 – Prior to attending your NHS Support Worker interview, we recommend you obtain a copy of the NHS core values for the trust you applying to join. Read these values and be able to explain what these are in your interview.

TIP #2 – Again, in respect of the NHS values, be able to provide a specific example of when you have demonstrated each of them in a previous role. For example, if one of the NHS values is that of ‘Respect and Dignity’, be prepared for an interview question such as:

  1. Tell me about a time when you showed respect and dignity whilst at work?

TIP #3 – Confidentiality is a vital part of the NHS Support Worker role. Prior to attending your NHS interview, we recommend you understand what this means and how it applies to your role as an NHS Support Worker.

TIP #4 – During your NHS Support Worker interview, there is a strong likelihood you will be asked questions relating to the competencies required to perform the role professionally. On that basis, we recommend you obtain a copy of the exact person specification for this NHS role you are applying for, and have examples of how you meet every single one of them and how you have already demonstrated them in a previous role. Within the NHS Support Worker Interview Questions and Answers guide, we have provided you with sample answers to a large portion of the possible questions.

TIP #5 – At the end of your NHS Support Worker interview, we recommend you ask the following 3 questions:

  1. If I am successful, what is the first thing you would need me to do in this role to help achieve and maintain the required standards?
  2. Is there the opportunity to work additional hours within this NHS Support Worker role? If so, I would be keen to help out when needed.
  3. What is this particular NHS department team like to work for? I’ve heard some good things about it during my research and was curious as to what it is like from your perspective?

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Question 11,
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Who has created the answers to the interview questions?

Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry.

He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector.

Richard guarantees the answers contained within this product are unique and will help you stand out from the competition.
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