NHS Interview
Questions & Answers

Pass YOUR interview at the first attempt!

Here’s the FULL LIST of interview questions for the NHS INTERVIEW:

Q1. Tell me about yourself and why you think you would excel working in the NHS?

SUGGESTED ANSWER:

“In the build-up to my interview with you today, I have been studying the job description, the competencies required to perform the role, and also the values and ethics of the NHS. Over the years, I have built up lots of experience that I feel would be advantageous in this role. I am someone who is patient-focused, meaning I will always tailor my work to their needs. I am someone who can follow rules, procedures and operational practices at all times, and will never put myself, patients or other staff in danger. I am loyal, flexible and can be relied upon to maintain confidentiality. I am also someone who can work under pressure and will always remain calm whilst doing so, and finally, I am also someone who can deliver on each of the core values the NHS expects from its staff.”

SUGGESTED ANSWER

“I understand the NHS has many values. These include, working together for patients, respect and dignity, commitment to quality of care, compassion, improving lives and also everyone counts. In a previous role, I consistently met each of the values, but the ‘working together for patients’ value was one that I particularly enjoyed and have lots of experience in. For example, I along with other members of my team were looking after an elderly gentleman who had dementia. Unfortunately, he had no family support and within the team we decided to work together, along with other external stakeholders, to provide him with outstanding care, support and treatment. We held a meeting to create a plan of treatment for him, and to also discuss the support plan we would put in place. By working together collectively, we were able to make the latter stages of his life as comfortable and enjoyable as possible. I understand that, it is only possible to provide the best possible treatment and care by implementing the NHS values in everything you do and I believe strongly I have the skills and attributes to do that.”

Interview Questions And Answers Example 01

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Interview Questions And Answers Example 01

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Interview Questions And Answers Example 01

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Interview Questions And Answers Example 01

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NHS (National Health Service) Job Description


NHS Job Brief:

There are many and varied NHS roles available that form part of the government’s recruitment drive. These include doctors, nurses, medical teams, admin staff, support staff, healthcare workers, driver’s, reception staff and human resources departments to name just a few. However, the core skills and attributes are all very similar, and these include an ability to demonstrate and work towards the NHS values in everything you do. These NHS values focus specifically on working together for patients, showing respect and dignity, being committed to the quality of care, having and showing compassion, doing all you can to improve patient’s lives and also everyone counts. In addition to the NHS values, you are also advised to prepare for the following key qualities and attributes:

NHS-RELATED ROLES Interview Assessable Skills, Qualities & Attributes

  • PATEINT-CENTRED CARE – Everything you do should be focused on providing care and treatment that is focused on the needs of the patient. Understand how your role within the NHS will fit into this approach.
  • REMAINING CALM UNDER PRESSURE – As you can imagine, being able to remain calm under pressure is an important aspect of any patient or customer-facing role. Where you have to deal directly, or indirectly with patient’s or clients, you will need to remain calm under pressure, follow your training and focus on achieving the desired outcomes.
  • CONFIDENTIALITY – Maintaining confidentiality is a vital part of the NHS’s work. Within the NHS role you are applying for, you will need to demonstrate an ability to maintain confidentiality at all times.
  • EVERYONE COUNTS – Whomever you come into contact with within the National Health Service, whether it’s patients, clients, internal staff or external stakeholders, you must treat everyone with dignity, respect and equality. Everyone counts within the NHS and you must demonstrate an ability to do this within the role you are being interviewed for.
  • ADHERE TO RULES, TRAINING, POLICIES & PROCEDURES – The NHS is coming under increasing pressure from external sources and the fantastic work it does is being held more and more accountable as each month passes. It is vitally important you have an ability to follow rules, operational procedures and also your training in everything you do whilst working for the NHS.

5 TIPS FOR PASSING THE NHS INTERVIEW!

TIP #1 – Throughout the NHS interview, we recommend you demonstrate the key competencies required to perform the role. These include an ability to provide patient-centered care and treatment, empowering patients to take control of their lives, working calmly under pressure, following strict rules and procedures, communicating effectively and adapting your communication style, working collectively to provide outstanding care and also being flexible in your approach to work. Before you attend the NHS (National Health Service) interview, have examples for each and every one of these.

TIP #2 – Prior to attending your NHS interview, regardless of the role you are being interviewed for, make sure you understand ‘safeguarding’ and what this means to your particular NHS role. Within the NHS Interview Questions and Answers guide, we have provided you with a sample response.

TIP #3 – Confidentiality forms a large part of your role within the NHS. With the introduction of GDPR and other Data Protection regulations, it is important to not only follow rules and procedures in respect of these laws and regulations, but to also show you can maintain confidentiality.

TIP #4 – Standard behavioural and situational-based interview questions will form part of your NHS job interview. Have answers prepared for competency-based questions such as “When have you worked as part of a team?”, “When have you demonstrated flexibility in a work-related role?”, and also “When have you remained calm under pressure?”.

TIP #5 – Evidence-based answers will get you through your NHS interview. In order to provide evidence-based responses to the interview questions, we recommend you make good use of the STAR interview technique at every stage. Format your answers using SITUATION, TASK, ACTION and RESULT and you are far more likely to excel in your NHS interview!

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12 NHS INTERVIEW QUESTIONS & ANSWERS WORKBOOK

NHS Interview Questions and Answers Guide

GET ALL 12 QUESTIONS AND UNIQUE ANSWERS TO THE NHS INTERVIEW

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Question 1,
Full Suggested Answer & Detailed Response

Interview Question 01

Question 2,
Full Suggested Answer & Detailed Response

Interview Question 02

Question 3,
Full Suggested Answer & Detailed Response

Interview Question 03

Question 4,
Full Suggested Answer & Detailed Response

Interview Question 04

Question 5,
Full Suggested Answer & Detailed Response

Interview Question 05

Question 6,
Full Suggested Answer & Detailed Response

Interview Question 06

Question 7,
Full Suggested Answer & Detailed Response

Interview Question 07

Question 8,
Full Suggested Answer & Detailed Response

Interview Question 08

Question 9,
Full Suggested Answer & Detailed Response

Interview Question 09

Question 10,
Full Suggested Answer & Detailed Response

Interview Question 10

Question 11,
Full Suggested Answer & Detailed Response

Interview Question 11

Question 12,
Full Suggested Answer & Detailed Response

Interview Question 12

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Full list of interview questions and answers

The answers to the FULL LIST of interview questions featured on this page.

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NHS Interview Questions and Answers Guide
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Who has created the answers to the interview questions?

Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry.

He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector.

Richard guarantees the answers contained within this product are unique and will help you stand out from the competition.
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Expert Interview Advice and Tips from Richard McMunn

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All the questions featured were asked during my interview and on the next day I received a phone call telling me I’m hired. Thanks a lot!

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NHS Interview Questions and Answers Guide

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