NHS Interview
Questions & Answers
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NHS Interview
Here’s the FULL LIST of interview questions for the NHS INTERVIEW:
Q1. Tell me about yourself and why you think you would excel working in the NHS?
SUGGESTED ANSWER:
“In the build-up to my interview with you today, I have been studying the job description, the competencies required to perform the role, and also the values and ethics of the NHS. Over the years, I have built up lots of experience that I feel would be advantageous in this role. I am someone who is patient-focused, meaning I will always tailor my work to their needs. I am someone who can follow rules, procedures and operational practices at all times, and will never put myself, patients or other staff in danger. I am loyal, flexible and can be relied upon to maintain confidentiality. I am also someone who can work under pressure and will always remain calm whilst doing so, and finally, I am also someone who can deliver on each of the core values the NHS expects from its staff.”
Q2. Describe a time when you provided treatment or care which was focused on one of the NHS values?
SUGGESTED ANSWER
“I understand the NHS has many values. These include, working together for patients, respect and dignity, commitment to quality of care, compassion, improving lives and also everyone counts. In a previous role, I consistently met each of the values, but the ‘working together for patients’ value was one that I particularly enjoyed and have lots of experience in. For example, I along with other members of my team were looking after an elderly gentleman who had dementia. Unfortunately, he had no family support and within the team we decided to work together, along with other external stakeholders, to provide him with outstanding care, support and treatment. We held a meeting to create a plan of treatment for him, and to also discuss the support plan we would put in place. By working together collectively, we were able to make the latter stages of his life as comfortable and enjoyable as possible. I understand that, it is only possible to provide the best possible treatment and care by implementing the NHS values in everything you do and I believe strongly I have the skills and attributes to do that.”
Q3. Why do you want to work for the NHS?
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Q4. What can you tell me about safeguarding?
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Q5. Have you ever cared for anyone before, either a loved one or in a voluntary capacity?
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Q6. What qualities and attributes do you have that would be a good fit for the NHS?
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Q7. Do you have any knowledge of NHS systems or processes?
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Q8. Tell me a time when you had to adapt your style of communication to get your message across?
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Q9. Tell me a time when you demonstrated one of the NHS values in your career?
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Q10. How would you handle an upset or confused patient who was in your care?
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Q11. What qualities do you have that would be a good fit for our organization?
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Q12. What are your strengths?
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Q13. What’s your biggest weakness?
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Q14. What would you do if you didn’t get on with someone in your team?
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Q15. When have you worked as part of a team to complete a difficult task?
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Q16. Describe a stressful situation at work and how you handled it?
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Q17. What are the greatest challenges facing the NHS?
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Q18. Working in the NHS can be stressful. What’s your approach to dealing with workplace stress?
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Q19. If you saw another member of the NHS team treating a patient badly, what you do?
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Q20. What is patient confidentiality?
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Q21. If a patient was being confrontational or aggressive, what would you do?
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Q22. What is Clinical Governance?
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Q23. Where do you see yourself in 5 years?
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Q24. That’s the end of your NHS interview. Do you have any questions for us?
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Yes! I Want To Pass My Interview!NHS (National Health Service) Job Description
NHS Job Brief:
There are many and varied NHS roles available that form part of the government’s recruitment drive. These include doctors, nurses, medical teams, admin staff, support staff, healthcare workers, driver’s, reception staff and human resources departments to name just a few. However, the core skills and attributes are all very similar, and these include an ability to demonstrate and work towards the NHS values in everything you do. These NHS values focus specifically on working together for patients, showing respect and dignity, being committed to the quality of care, having and showing compassion, doing all you can to improve patient’s lives and also everyone counts. In addition to the NHS values, you are also advised to prepare for the following key qualities and attributes:
NHS-RELATED ROLES Interview Assessable Skills, Qualities & Attributes
- PATEINT-CENTRED CARE – Everything you do should be focused on providing care and treatment that is focused on the needs of the patient. Understand how your role within the NHS will fit into this approach.
- REMAINING CALM UNDER PRESSURE – As you can imagine, being able to remain calm under pressure is an important aspect of any patient or customer-facing role. Where you have to deal directly, or indirectly with patient’s or clients, you will need to remain calm under pressure, follow your training and focus on achieving the desired outcomes.
- CONFIDENTIALITY – Maintaining confidentiality is a vital part of the NHS’s work. Within the NHS role you are applying for, you will need to demonstrate an ability to maintain confidentiality at all times.
- EVERYONE COUNTS – Whomever you come into contact with within the National Health Service, whether it’s patients, clients, internal staff or external stakeholders, you must treat everyone with dignity, respect and equality. Everyone counts within the NHS and you must demonstrate an ability to do this within the role you are being interviewed for.
- ADHERE TO RULES, TRAINING, POLICIES & PROCEDURES – The NHS is coming under increasing pressure from external sources and the fantastic work it does is being held more and more accountable as each month passes. It is vitally important you have an ability to follow rules, operational procedures and also your training in everything you do whilst working for the NHS.
5 TIPS FOR PASSING THE NHS INTERVIEW!
TIP #1 – Throughout the NHS interview, we recommend you demonstrate the key competencies required to perform the role. These include an ability to provide patient-centered care and treatment, empowering patients to take control of their lives, working calmly under pressure, following strict rules and procedures, communicating effectively and adapting your communication style, working collectively to provide outstanding care and also being flexible in your approach to work. Before you attend the NHS (National Health Service) interview, have examples for each and every one of these.
TIP #2 – Prior to attending your NHS interview, regardless of the role you are being interviewed for, make sure you understand ‘safeguarding’ and what this means to your particular NHS role. Within the NHS Interview Questions and Answers guide, we have provided you with a sample response.
TIP #3 – Confidentiality forms a large part of your role within the NHS. With the introduction of GDPR and other Data Protection regulations, it is important to not only follow rules and procedures in respect of these laws and regulations, but to also show you can maintain confidentiality.
TIP #4 – Standard behavioural and situational-based interview questions will form part of your NHS job interview. Have answers prepared for competency-based questions such as “When have you worked as part of a team?”, “When have you demonstrated flexibility in a work-related role?”, and also “When have you remained calm under pressure?”.
TIP #5 – Evidence-based answers will get you through your NHS interview. In order to provide evidence-based responses to the interview questions, we recommend you make good use of the STAR interview technique at every stage. Format your answers using SITUATION, TASK, ACTION and RESULT and you are far more likely to excel in your NHS interview!
Here's What People Are Saying...
(worldwide success stories from our YouTube community!)
2 weeks ago (edited)
Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills.
1 month ago
I have an interview I'm so nervous 😭
Update: I GOT THE JOB
3 months ago (edited)
Thank you so much! I went today and got the job on the spot!
3 weeks ago
THANK YOU SO MUCH! VERY INSIGHTFUL ✨
7 months ago
Im on step two ! So many notes already, would have went into this interview the wrong way. God bless u mate and taking the time to help a lad out like mw who is in over his head
3 months ago
Thank you so much..i have an interview later...it helped a lot to boost my confidence.
1 week ago
I have an interview today ill update you on how i do :).
UPDATE: I GOT THE JOB THANK YOU!
5 days ago
The complaint steps literally saved me for my interview earlier, thank you!!:)
2 months ago
This is excellent !!
1 month ago
This is so helpful. Thank you so much for the tips and advice!
1 month ago
I got the job! Thank you!!
2 months ago
12 NHS INTERVIEW QUESTIONS & ANSWERS WORKBOOK
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Question 1,
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Question 2,
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Who has created the answers to the interview questions?
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Richard guarantees the answers contained within this product are unique and will help you stand out from the competition.
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MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS
All the questions featured were asked during my interview and on the next day I received a phone call telling me I’m hired. Thanks a lot!
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