26 NHS Band 9 Job Interview Questions & Answers

(Suitable for ALL NHS Band 9 Jobs and Roles)

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Here’s the FULL LIST of BAND 9 (NHS) JOB INTERVIEW QUESTIONS AND ANSWERS:

Q1. Tell me about yourself.

SUGGESTED ANSWER:

“Over the years I have worked in numerous positions that have allowed me to develop my skills, qualities, and managerial capabilities that are applicable for this NHS Band 9 position. I consider myself to be a strategic-thinker; someone who will always start with the organisation’s core objectives, and then work backward. I have a proven track record of achievement and of delivering outstanding patient care. I always complete my responsibilities promptly whilst ensuring they are completed to a high standard. For example, in my last role, I was part of a working group whose responsibility was to create and implement a new staff training and development system. This project took eight months to develop and it was a huge task in terms of the level of collaboration required, the processes we would need to use to deliver the right level of training, and the ability to use strong negotiation, influencing, and delegation skills. The project was delivered as planned, on time, and to specification. The abundance of skills and qualities I have guarantee I will be effective in this role. I have the knowledge and expertise needed; I am a strong advocate of the need for change; I remain calm and unphased by challenging situations, and I will always build strong, professional relationships with everyone I come into contact with, including work colleagues, stakeholders, and patients.”

Q2. What has attracted you to this NHS Band 9 position?

SUGGESTED ANSWER

“The main thing that has attracted me to this position is the opportunity to make a positive impact on the level of service that is provided, and to help the NHS drive forward the continuing change it wants to see happen. As we all know, the NHS is constantly under pressure and the unprecedented demand for its services in recent years has meant its staff has had to adapt in ways they have never experienced before. I want to be a part of an organization that is driving forward change, and I want to put my experience to good use in an environment that is going to be challenging. At this senior level, you must demonstrate a different standard of commitment and skill, and I believe I will thrive in such an environment. I am a strategic thinker, a strong collaborator, and I never take my eye off the objectives the organization wants to implement. I believe I am a safe pair of hands and you will see a massive difference in how things are run, managed and how I drive forward change smartly and effectively.”

Q3. What are the most important skills and qualities needed in this NHS Band 9 job role?
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Q4. How do you plan to ensure the health, safety, and security of yourself, your patients, and your colleagues in this NHS Band 9 position?
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Q5. How would you measure performance and progress within this NHS Band 9 position?
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Q6. What are your strengths and weaknesses?
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Q7. How will you support the strategy and mission of this NHS Trust in this Band 9 position?
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Q8. Describe a situation when you had to manage a complex equality or diversity issue.
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Q9. Why should we hire you in this NHS Band 9 job position?
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Q10. Why do you want to work for the NHS in this Band 9 role?
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Q11. How do you demonstrate confidence and resilience during difficult and challenging times?
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Q12. What do you understand about the NHS values and how you will apply them within this Band 9 job role?
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Q13. Describe a situation when you identified an opportunity to improve service levels within an organisation. What was the opportunity and what did you do to drive it forward?
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Q14. Tell me about a time when you took responsibility for ensuring your team or department followed strict patient quality service standards.
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Q15. What equality and diversity values are the most important to have working in the NHS?
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Q16. Describe a situation when you had to work with a team of people and convince them to do something they didn’t want to do.
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Q17. Explain the principles of change management within the NHS.
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Q18. Tell me about a time when you had a positive influence on a senior management decision.
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Q19. Explain a situation when you persuaded someone to see your vision.
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Q20. What’s your leadership style?
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Q21. What is your understanding of confidentiality in the NHS?
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Q22. Tell me about a time when you had to overcome a major obstacle at work to achieve your objectives.
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Q23. If you are successful, what changes will you make in this NHS Band 9 role?
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Q24. Why do you want to leave your job?
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Q25. Where do you see yourself in five years?
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Q26. That’s the end of your NHS Band 9 interview, do you have any questions for us?
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The Skills and Qualities Needed in all NHS Band 9 Job Positions


Before applying for any NHS Band 9 position, it is essential you consider carefully the skills and qualities needed to excel in the role. You are applying for a strategic-level position and therefore will need to demonstrate a high level of management and leadership capabilities. The following skills and qualities are essential in all NHS Band 9 job roles.

PROJECT MANAGEMENT SKILLS

To be an outstanding performer in all NHS band 9 job roles, you will need project management skills, and the ability to complete projects on time and to the required standard. Strong people management capabilities will also be required.

BUDGETING AND FINANCE SKILLS

You will need budgeting and finance skills, in-depth knowledge of your area of healthcare specialism, and a strategic mindset that is entirely focused on the aims and objectives of the NHS Trust you are working for within the band 9 position you occupy.

LEADERSHIP QUALITIES

All NHS Band 9 jobs are leadership-based. You must demonstrate strong leadership skills at all times and be able to show direction, motivation skills, and the ability to adapt to difficult and challenging situations as and when they occur.

CHANGE MANAGEMENT CAPABILITIES
You will need change management capabilities and an understanding of the NHS change agenda.  You must possess a passion for continuous improvement and dedicate time to your own personal and professional development. Taking time to read scientific and research papers is also essential.

CONFIDENCE, DECISION-MAKING & PROBLEM-SOLVING SKILLS

Proven leadership skills and the confidence to make unpopular decisions are other imperative skills and qualities needed in all NHS Band 9 job roles. You will need to make difficult decisions when needed that are focused on the NHS Trusts objectives and be able to quickly and decisively solve challenging problems as and when they occur.

INFLUENCING, NEGOTIATING AND DELEGATION SKILLS

You must be a good influencer, negotiator, and delegator because, without these qualities, you will not be able to perform to the standards expected. It is imperative in all NHS Band 9 job roles you can influence people to share your vision and delegate tasks to the people within your team or department who are best placed to complete them.

COMMUNICATION AND INTERPERSONAL SKILLS

You must possess excellent communication and interpersonal skills, be capable of responding quickly to unforeseen or unplanned events, and have strong presentation skills. You will need to build strong relationships with staff and stakeholders to meet the objectives of your role.

NHS BAND 9 INTERVIEW TIPS – HOW TO PASS A BAND 9 JOB INTERVIEW!

Band 9 job roles are some of the highest strategic leadership and management positions available within the National Health Service. With salaries that are in excess of £100,000, the band 9 position comes with a huge amount of responsibility. To help you prepare fully for your NHS Band 9 job interview, we have provided you with some essential interview tips that will help you stand out above the competition.

NHS BAND 9 INTERVIEW TIP #1

Two of the most important documents that will help you to prepare fully for your NHS band 9 interview are the person specification and the job description. Whilst preparing for your Band 9 interview, download these important documents, read them carefully, and think of situations you have previously been in where you have demonstrated the core skills needed within the role. You will get asked a series of challenging behavioural interview questions that are focused purely on the person specification document.

NHS BAND 9 INTERVIEW TIP #2

Equality and diversity are important aspects of working in all NHS job roles. However, within Band 9 strategic positions they are even more important, and you will be responsible for ensuring they are implemented within your department. Think carefully before your interview about what equality and diversity mean to you and how you will ensure they are implemented and adhered to within the NHS Trust you are working for.

NHS BAND 9 INTERVIEW TIP #3

The following eight key competency areas are likely to be assessed during your NHS band 9 interview. In preparation for your interview, think of situations you have been in where you have demonstrated each skill in brackets below:

  • Care and Compassion (Managed effective patient care and treatment within a healthcare organisation.)
  • Technical / Role Specific Skills (Taken responsibility for your continuous professional development.)
  • Communication (Communicated difficult messages to groups of people or conveyed important messages accurately.)
  • Personal and People Development (Assessed the training needs of members of staff, provided appropriate training, or conducted performance reviews.)
  • Health, Safety, and Security (Taken responsibility for the health, safety, and security of work colleagues, stakeholders, and/or patients.)
  • Service Improvement (Taken the initiative to improve service delivery.)
  • Quality (Taken steps to ensure of improve the quality of patient care or treatment.)
  • Equality and Diversity (Implemented or managed equality and diversity within a healthcare organisation.)

NHS BAND 9 INTERVIEW TIP #4

Be aware of the following important policies at strategic level within the NHS before you attend your interview. Whilst you do not need to know these policies inside out, you should be aware of their existence and their relevance to your role: Corporate governance documents, health, and safety policy, addressing concerns voiced by staff, freedom of information, corporate document and records management policy, information security policy, information sharing policy, confidentiality policy, safeguarding policy, equality delivery system (EDS), complaints policy, and the patient and public participation policy.

NHS BAND 9 INTERVIEW TIP #5

At the end of your NHS Band 9 interview, you will have the opportunity to ask a series of questions of your own. Here are three smart questions to consider asking the interview panel:

QUESTION: What is the process of strategic decision-making within this NHS Trust and how often would I meet with the senior management team?

QUESTION: What are the major challenges you are currently facing within this NHS Trust?

QUESTION: What are your future plans for the hospital/department in the next few years?

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