21 Medical Receptionist Interview
Questions & Answers

Pass YOUR interview at the first attempt!

Here’s the FULL LIST of MEDICAL RECEPTIONIST INTERVIEW QUESTIONS:

Q1. Tell me about yourself and why you have applied to become a Medical Receptionist?

SUGGESTED ANSWER:

“I am someone who thrives in a busy environment where attention to detail and an ability to work under pressure are paramount. Although I am perfectly capable of working alone and unsupervised, I feel I would thrive working as part of a close knit team that forms part of the medical organization. I have a mature and positive attitude, can remain calm under pressure and would always treat your patients and visitors with the utmost respect and professionalism. I am applying for the position of Medical Receptionist because I feel the person specification and job advert are a solid match for my own skills, qualities and attributes.”

SUGGESTED ANSWER

“I possess numerous skills, qualities and attributes that would be a strong match for this role. I am highly organized, conscientious and can manage multiple tasks all at one. I have a positive attitude to my work and can be relied upon to learn the role quickly and will fit into your medical team seamlessly and without fuss. I enjoy dealing with people on a face-to-face basis and understand that it is very important within the role of Medical Receptionist to provide exceptional service whilst also showing empathy and a caring approach when needed. I am also confident in my own abilities and can be relied upon to meet the requirements of the role consistently and professionally. Finally, I am loyal, trustworthy and will maintain confidentiality at all times.”

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Now INSTANTLY download the suggested ANSWERS to all the MEDICAL RECEPTIONIST INTERVIEW QUESTIONS and PASS your interview!

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Medical Receptionist Job Description & Person Specification


As a Medical Receptionist you will need to carry out a large number of tasks and responsibilities on a daily basis. These include, but are not limited to, welcoming and checking in patients and visitors to the hospital or medical centre, directing patients to the correct medical department, arranging medical appointments with doctors and nursing staff, managing and taking care of appointments, responding to requests for personal medical information, responding to requests and tasks made by the medical centre staff including doctors and nurses, keeping and maintaining accurate data and information, maintaining inventory records, protecting patent’s rights, responding to emergencies, maintaining confidentiality, adhering to GDPR and other data best practices, following the hospital or medical centres rules, procedures and code of conduct and also comforting patients as and the situation arises.

5 TIPS FOR PASSING THE MEDICAL RECEPTIONIST INTERVIEW!

TIP #1 – Your ability to remain calm, composed and follow strict rules and procedures will be assessed during the Medical Receptionist interview. On that basis, we recommend you prepare answers to specific behavioural interview questions that may arise assessing your competence in these areas.

TIP #2 – An ability to multi-task and deal with people who are under pressure and anxiety will also be assessed during your Medical Receptionist interview. Once again, make sure you provide evidence-based answer to interview questions such as: “Can you give an example when you dealt with a difficult customer or client?”, and also: “Can you tell me about a time when you completed multiple tasks whilst at work?”

TIP #3 – Prioritizing work-related tasks is a very important aspect of being a competent Medical Receptionist. Be prepared for a hypothetical interview question that assesses your ability to decide which tasks to carry out first whilst in this role.

TIP #4 – Confidentiality, GDPR best practices and also following rules, procedures/medical centre protocol are all competencies that will be assessed during the Medical Receptionist interview. Within the ‘21 Medical Receptionist Interview Questions & Answer’ guide, which is available to download directly on this page, we have provided you with the perfect answers to these and other competency-based interview questions.

TIP #5 – An ability to work well as part of a team, communicate effectively and also maintain accurate records are also other important aspects of this sought-after role. We recommend you have specific examples of where you have previously carried out similar tasks to draw upon when answering the interview questions. Finally, we also recommend you use the STAR technique when responding to situational-type interview questions. 

Download a copy of our 21 Medical Receptionist Interview Questions & Answer guide and make sure you are fully prepared for your interview!

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Interview Question 01

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Interview Question 02

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Interview Question 03

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Interview Question 04

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Question 11,
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Interview Question 11

Question 12,
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Interview Question 12

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