McDonald’s Interview
Questions & Answers

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Here’s the FULL LIST of interview questions for the MCDONALD’S INTERVIEW:

Q1. Why do you want to work for McDonald's and what can you specifically bring to the role?

SUGGESTED ANSWER:

“I want to work for McDonald’s because you have a reputation for being a great company to work for, everyone loves McDonald’s and you are clearly a responsible and energetic employer. I am looking for stable employment with a company who has ambitious plans for the future, which you clearly do. The hours, benefits and salary are all what I am looking for, and my core skill of being able to deliver great customer service makes me believe I am a perfect match for this job with McDonald’s.”

Q2. Tell me what you know about McDonald's in terms of our values and ethics?

SUGGESTED ANSWER

“You create and supply fantastic food that people of all ages and backgrounds can enjoy. Having studied your company in detail prior to my interview today, I loved the fact that you pride yourself on inclusiveness, progressiveness and also local integration. You cater for everyone and you also employ everyone, clearly recognizing the fact that the world we live in is diverse in nature. You are progressive and are always looking to make what you do responsible and sustainable, and you also typically employ local people, which means you care about giving back to the people in the community. Those reasons make you an attractive employer and someone I want to work for.”

Q3. In 3 words, how would your previous work colleagues describe you?
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Q4. What would you do if you were given something challenging to do?
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Q5. At McDonald’s, we pride ourselves on great service. What would you describe as great customer service?
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Q6. Why do you think it's good to come to work at McDonald’s looking smart and clean?
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Q7. What is more important, fast or friendly service?
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Q8. Why have you chosen to work for McDonald’s over our competitors?
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Q9. What skills, qualities and attributes do you have that are a match for a job with McDonald’s?
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Q10. Describe a time when you were flexible in a work-related situation.
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Q11. Describe the steps you would go through when dealing with a customer complaint.
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Q12. Describe a time when you successfully worked on a project with a team of people. What role did you play in making the project a success?
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McDonald’s Job Description


McDonald’s Job Brief:

The key requirements of any role whilst working for McDonald’s restaurants include an ability to provide exceptional customer service, being able to provide a fast and friendly service, being able to dress smart whilst being a positive role model for the McDonald’s brand, having a flexible approach to work, being able to work unsociable hours and potentially at weekends, working as part of a team and also being able to get on with everyone within the team environment.

McDonald’s Interview Assessable Areas:

During your preparation for the interview, focus on the following key areas:

  • Examples of when you have provided good customer service;
  • An understanding of what good customer service is;
  • A brief understanding, and knowledge of, the McDonald’s brand and their history;
  • The food products and services they offer;
  • Why you specifically have chosen McDonald’s to work for, as opposed to Burger King and KFC;
  • How you propose to work under pressure whilst at McDonald’s;
  • Why it is important to wear the McDonald’s uniform with pride;
  • What your former colleagues think of you as a worker and team member;
  • The hours you are prepared to work (your commitment to the role);
  • Examples of when you have been reliable and flexible in a previous work-related role.

5 TIPS FOR PASSING THE MCDONALD’S INTERVIEW!

TIP #1 – Think carefully about the strengths you currently have that will enable you to excel in the role. One of the key strengths we recommend you include is your ability to provide outstanding customer service and care.

TIP #2 – Quality service, working as part of a team, being able to work under pressure and also having a positive and cheery outlook are all qualities and attributes that will serve you well whilst working at McDonald’s. We recommend you integrate these attributes into your answers to the McDonald’s interview questions.

TIP #3 – Be prepared for situational interview questions based on your ability to provide great customer service and care.

TIP #4 – At the end of, or even during your McDonald’s interview, you will most probably be asked if you would like to ask the interview panel any questions. Here are 3 questions we recommend you ask the job interview panel to make yourself stand out:

QUESTION – If I am successful in my application to join McDonald’s, what is the first thing you would need me to do in the role for you?

QUESTION – What are the plans for McDonald’s over the next few years? Are you opening more stores?

QUESTION – Do you have any new products coming out this year?

TIP #5 – We strongly recommend you dress smart and formal for your McDonald’s interview. After all, you will be required to wear a uniform whilst at work in a McDonald’s restaurant 

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Question 1,
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Interview Question 01

Question 2,
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Interview Question 02

Question 3,
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Interview Question 03

Question 4,
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Interview Question 04

Question 5,
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Interview Question 05

Question 6,
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Interview Question 06

Question 7,
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Interview Question 07

Question 8,
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Interview Question 08

Question 9,
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Interview Question 09

Question 10,
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Interview Question 10

Question 11,
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Interview Question 11

Question 12,
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Interview Question 12

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The answers to the FULL LIST of interview questions featured on this page.

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Who has created the answers to the interview questions?

Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry.

He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector.

Richard guarantees the answers contained within this product are unique and will help you stand out from the competition.
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All the questions featured were asked during my interview and on the next day I received a phone call telling me I’m hired. Thanks a lot!

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