KFC Interview
Questions & Answers

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Here’s the FULL LIST of interview questions for the KFC INTERVIEW:

Q1. Why do you want to work for KFC and what can you specifically bring to the role?

SUGGESTED ANSWER:

“From what I understand, working at KFC is a great experience. Whilst I am attracted to the flexible working, the benefits and the competitive salary, I so want to work for an employer where I feel valued and I am happy. Whilst reading up on the ‘Colonel’s Way’ in respect of grit, authenticity, generosity, hard work, integrity and hospitality, it all just made me want to work for you even more. I know someone who works in another KFC store, and they love their job. In terms of what I can bring to the role, I am able to provide excellent customer service, a hard-working attitude, a determination to develop in the role and also, I will come to work with a smile on my face each day and always have a positive attitude in everything I do.”

Q2. Whilst working for KFC in this role, what do you think are the most important elements of the role?

SUGGESTED ANSWER

“Within this specific KFC role I am applying for, I understand I will need to provide outstanding customer service by being warm, friendly and welcoming to everyone. After all, I will be one of the first people your customers see as soon as they come into the store. I will also need to demonstrate effective team working skills and work alongside my teammates to make sure the service and food are to the high standards required. I will also need to focus on cleanliness, health and safety and also abide by the stringent regulations that are required within the food industry.”

Q3. At KFC, we pride ourselves on delivering an outstanding customer service experience. What would you describe as outstanding customer service?
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Q4. Why do you think it's good to come to work at KFC looking smart and clean?
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Q5. In 3 words, how would your previous work colleagues describe you?
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Q6. What would you do if you were given something challenging to do?
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Q7. What is more important, fast or friendly service?
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Q8. Why have you chosen to work for KFC over our competitors?
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Q9. What skills, qualities and attributes do you have that are a match for a job with KFC?
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Q10. Describe a time when you were flexible in a work-related situation.
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Q11. When have you worked as part of a team to complete a difficult task?
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Q12. Where do you see yourself in 5 years' time?
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KFC (Kentucky Fried Chicken) Job Description


KFC Job Brief:

KFC is a fantastic British High Street brand that first set up shop in England back in 1965. The brand has been built on solid values, great customer service and even better chicken based on the Colonel’s secret recipe. To work for KFC, you will need a unique set of skills, all designed to help you deliver great customer service whilst adhering to the relevant standards that are set by this icon and family-favourite brand. We have compiled the following list of eight areas we recommend you concentrate on during your interview preparation to help you pass your KFC interview.

The PassMyInterview.com Top 8 recommended KFC interview assessable attributes:

  1. Be able to work with a positive attitude and happy demeanour, consistently providing great customer service;
  2. Capable of basic numerical calculations and an ability to handle money and take payments;
  3. Demonstrating a flexible approach to work and being able to work unsociable hours if the KFC vacancy you are applying for requires it;
  4. Following all food safety standards, hygiene regulations and health and safety rules and procedures;
  5. Treating everyone fairly and with respect, including work colleagues, suppliers and stakeholders;
  6. Being a positive role model for the Kentucky Fried Chicken brand and wearing your uniform with pride;
  7. Showing strong attention to detail and working hard to learn your role as quickly and professionally as possible;
  8. Having strong attention to detail skills and being able to follow operational procedures within your daily working routine.

4 TIPS FOR PASSING THE KFC INTERVIEW!

TIP #1 – One of the simple ways you can stand out at your KFC interview is to dress smart and smile. When you carry out your pre-interview research, you will notice on the KFC website they want their staff to smile and be happy. Being happy and positive from a customer service perspective is very important, and this will help the customers to feel they have had a genuinely positive experience when they visit the KFC store.

TIP #2 – Prior to attending your KFC interview, learn a little bit about the history of the Kentucky Fried Chicken brand and the journey they have been on. Here are 4 facts you can mention during your KFC interview:

FACT #1 – The first KFC store was opened in Preston in 1965.

FACT #2 – All Kentucky Fried Chicken is freshly prepared in each restaurant every day! The chicken is then breaded by hand whilst under supervision, so this means the quality is outstanding, and all food is fresh.

FACT #3 – KFC has promised to introduce, by 2020, more dishes under 600 calories. This is in response to Public Health England’s recent guidelines.

FACT #4 – KFC is transparent in terms of their nutritional information. That is, with the exception of, the all-important secret Colonel recipe!

TIP #3 – It’s a very simple tip, but don’t forget to be able to talk about yourself at the interview and why you think you are suited to the role. It is also a good idea to read your resume/CV and be able to talk about the skills, qualities and attributes you have earned in life so far that are applicable to the KFC role you are applying for.

TIP #4 – At the end of the KFC interview, think about the types of questions you want to ask the panel. Don’t forget, an interview is a two-way process, so this is your chance to find out more about the role, the benefits and the hours you will be required to work. However, if you are struggling to think of pertinent interview questions to ask, here are two suggestions:

QUESTION – What type of training will I undergo to get me ready for working within a KFC restaurant, if I pass the interview?

QUESTION – I understand you will be introducing some new meals under 600 calories in the not too distant future. What will these be and when do you foresee them being available?

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Interview Question 01

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Interview Question 03

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Interview Question 11

Question 12,
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Interview Question 12

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The answers to the FULL LIST of interview questions featured on this page.

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Who has created the answers to the interview questions?

Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry.

He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector.

Richard guarantees the answers contained within this product are unique and will help you stand out from the competition.
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All the questions featured were asked during my interview and on the next day I received a phone call telling me I’m hired. Thanks a lot!

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