20 INSURANCE Interview
Questions & Answers

(Applicable for the roles of Insurance Clerk, Insurance Broker, Insurance Sales Agent and Insurance Manager)

Pass YOUR interview at the first attempt!

Here’s the FULL LIST of INSURANCE INTERVIEW QUESTIONS:

Q1. Tell me about yourself and why you want to work within insurance?

SUGGESTED ANSWER:

I am a conscientious, detailed and reliable employee who wants to work within insurance because the qualities and skills required are a close match for my own attributes. Not only do I possess the right interpersonal skills to build relationships with customers and clients, but I would take the time to get to know their insurance needs whilst also researching the appropriate products that are most suitable to them. Other skills I possess include an ability to keep and maintain accurate records, an ability to prepare reports for the underwriters, advise customers on the clear steps they need to take and also, use effective sales and marketing techniques to draw in new business. If you employ me within this insurance position, I will perform the role to a very high standard and will never let you down.

SUGGESTED ANSWER

“I want to work for your insurance company for three main reasons. The first reason is, you have a fantastic reputation online which means I have the peace of mind I will be working for a company that always puts its customers and clients first. The second reason is, the ‘NEWS SECTION’ on your website shows me you are a forward-thinking and innovative insurance company who works hard to stay at the top of the industry. Finally, I had a look at some of the employee reviews on the website GlassDoor.com and every review I read was positive in nature and I got the impression you support your employees within their work to enable them to be the best they can be.”

Interview Questions And Answers Example 01

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Now INSTANTLY download the suggested ANSWERS to all the INSURANCE INTERVIEW QUESTIONS and PASS your interview!

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Insurance Job Description And Main Responsibilities


There are a variety of different roles within insurance, including Insurance Clerk, Insurance Broker, Insurance Sales Agent and Insurance Manager. Working within insurance requires an ability to provide outstanding customer and client service. You will also be required to select the right policy or product for each customer based on their needs, apply sales techniques to draw in new business and also follow important rules and regulations whilst maintaining accurate records and documents.

Key duties and responsibilities within insurance roles

  • Being able to create and maintain robust relationships with clients and customers to increase recurring revenue and income;
  • Provide outstanding customer and client service and respond to each individuals’ queries, questions and complaints that are focused on insurance;
  • Schedule and attend insurance meetings with clients and internal department members;
  • Assess each customer and client’s insurance needs based on organizational protocol and risk scoring criteria;
  • Research the various insurance policies and products that are available for your customers and clients.
  • Negotiate insurance policy payment terms for customers and clients and also discuss renewal fees for existing customers and clients;
  • Keep and maintain accurate insurance document records in line with company rules and procedures.
  • Advise customers and clients on how to make insurance claims;
  • Undertake all administrative and relevant duties in line with the specific insurance role or position.

To ensure you are fully prepared for your insurance job interview, we strongly recommend you download our top 20 INSURANCE INTERVIEW QUESTIONS AND ANSWERS guide!

3 IMPORTANT TIPS FOR PASSING AN INSURANCE INTERVIEW
(Suitable for the roles of Insurance Clerk, Insurance Broker, Insurance Sales Agent and Insurance Manager)

TIP #1 – Being able to follow strict rules and procedures, and also maintain accurate records are both vital aspects of working within the insurance industry. Prior to attending your insurance interview, we recommend you think carefully about how you would answer the interview questions detailed on this page, as they are likely to be asked during your insurance job interview.

TIP #2 – Working within insurance requires an ability to provide outstanding customer service whilst also applying relevant, legitimate and ethical sales techniques to draw in new business. If you have experience of, or knowledge of how to attract new sales business for the insurance company you are working for, this will be to your advantage.

TIP #3 – There is a strong possibility you will get asked a series of behavioral or situational interview questions during your insurance interview. These questions require an ability to provide specific situations you have previously been in where you have matched the key requirement of the insurance role you are applying for. Once again, we advise you download the full set of answers to the 20 insurance interview questions featured on this page!

Download your copy of Richard McMunn’s 20 INSURANCE INTERVIEW QUESTIONS & ANSWERS guide directly on this page.

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GET ALL 20 QUESTIONS AND UNIQUE ANSWERS FOR INSURANCE INTERVIEWS

(Applicable for the roles of Insurance Clerk, Insurance Broker, Insurance Sales Agent and Insurance Manager)

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Question 1,
Full Suggested Answer & Detailed Response

Interview Question 01

Question 2,
Full Suggested Answer & Detailed Response

Interview Question 02

Question 3,
Full Suggested Answer & Detailed Response

Interview Question 03

Question 4,
Full Suggested Answer & Detailed Response

Interview Question 04

Question 5,
Full Suggested Answer & Detailed Response

Interview Question 05

Question 6,
Full Suggested Answer & Detailed Response

Interview Question 06

Question 7,
Full Suggested Answer & Detailed Response

Interview Question 07

Question 8,
Full Suggested Answer & Detailed Response

Interview Question 08

Question 9,
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Interview Question 09

Question 10,
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Interview Question 10

Question 11,
Full Suggested Answer & Detailed Response

Interview Question 11

Question 12,
Full Suggested Answer & Detailed Response

Interview Question 12

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The answers to the FULL LIST of interview questions featured on this page.

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(Applicable for the roles of Insurance Clerk, Insurance Broker, Insurance Sales Agent and Insurance Manager)
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Who has created the answers to the interview questions?

Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry.

He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector.

Richard guarantees the answers contained within this product are unique and will help you stand out from the competition.
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