22 Fast-Food
Questions & Answers

Pass YOUR interview at the first attempt!

Here’s the FULL LIST of FAST-FOOD INTERVIEW QUESTIONS:

Q1. Tell me about yourself.

SUGGESTED ANSWER:

“I am a very positive person who enjoys interacting with other people. Over the years, I have worked hard to improve my skills and qualities so I can achieve my personal goals and become a productive and reliable employee. Outside of work I keep myself fit and active which helps me to maintain a positive attitude. I believe I am a good team worker, I would make a supportive co-worker, and I am also the type of person who wants to learn and continually grow from a professional perspective. I read the job advert before applying for this fast-food position, and I genuinely think I will be a good asset to your team.”

Q2. Why do you want to work for us in this fast-food position?

SUGGESTED ANSWER

“I want to work for you because I have heard nothing but good things about your company from the people I have spoken to, you offer a variety of different shifts which will suit my personal life, and I am attracted to the fact there will be opportunities within your company for to progress if ever I want to. I am also attracted to work for you because I love the food you offer, and I have always been a big fan of your brand.”

Q3. What strengths do you have that would make you a good fit for a job in the fast-food industry?
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Q4. Why do you want to work in the fast-food industry?
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Q5. How would you deal with a customer who was dissatisfied with their food order and they wanted you to remake their meal?
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Q6. What would you do if a customer gave you a money-off coupon that had expired?
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Q7. How would you respond to a negative online review that wasn’t true about the service you had given to a customer?
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Q8. Is the customer always right?
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Q9. How would you deal with an angry customer?
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Q10. What does good customer service mean to you?
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Q11. What’s your biggest weakness?
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Q12. What hours are you available to work?
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Q13. Why do you think it's important to come to work looking smart, clean, and presentable?
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Q14. How would your previous work colleagues describe you in three words?
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Q15. What is more important, fast or friendly service?
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Q16. Tell me about a time when you were flexible at work.
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Q17. Tell me about a time when you provided excellent customer service.
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Q18. How would you deal with a customer complaint in our fast-food restaurant?
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Q19. Can you describe a time when you worked as part of a team?
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Q20. How would you deal with a co-worker who was not doing their fair share of work?
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Q21. Where do you see yourself in 5 years?
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Q22. That’s the end of your fast-food job interview. Do you have any questions for us?
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THE DIFFERENT SKILLS AND QUALITIES NEEDED TO WORK IN THE FAST-FOOD INDUSTRY


You will need various skills and qualities to work to the standards expected in the fast-food industry. Whether you are being interviewed to work at Subway, Starbucks, Wendy’s, Burger King, Taco Bell, Pizza Hut, Dunkin’ or McDonald’s, you will need seven important skills and qualities which have been outlined below for you:

#1. Good team working skills and the understanding of the need to work together with your co-workers to provide fast and efficient customer service.

#2. The ability to follow rules and procedures, and carry out your duties in a safe manner.

#3. Have a level of commercial awareness. Being commercially-aware means you understand the fast-food restaurant you are working for is a business. For that business to succeed, you must provide great customer service which in turn will encourage customers to come back to the business time and time again in the future.

#4. Exceptional communication skills are needed to be able to deal with a variety of situations. Whether you are communicating with customers, your team leader, or your co-workers, accurate and concise communication is essential to the smooth running of a fast-food restaurant.

#5. Flexibility and adaptability. The fast-food restaurant or outlet you are working for will expect you to be available to cover shifts as and when required and potentially work unsociable hours and weekends.

#6. Be able to deal with irate or unhappy customers. To work in the fast-food industry you must possess a good working knowledge of the company complaints procedures.

#7. Outstanding customer service skills. Being able to provide timely, efficient, and friendly service is crucial to work for any of the large fast-food chains or restaurants.

5 FAST-FOOD JOB INTERVIEW TIPS! (HOW TO PREPARE FOR A FAST-FOOD INTERVIEW!)

The following five interview tips are perfect for all fast-food restaurant chains and outlets, including McDonald’s, Burger King, Wendy’s, Subway, Starbucks, Taco Bell, KFC (Kentucky Fried Chicken, Pizza Hut, and Dunkin’. Read each of the five tips carefully and use them when you are preparing for your fast-food job interview.

FAST-FOOD JOB INTERVIEW TIP #1

This simple yet highly important tip is often overlooked by interview candidates. Regardless of the position you are applying for at your local fast-food restaurant, make sure you dress professionally! How you dress says a lot about your standards and professionalism. 

FAST-FOOD JOB INTERVIEW TIP #2

Whilst preparing for your fast-food interview, learn something about customer service and how to deal with a customer complaint. Customer service is crucial in this type of work, and having an understanding of how to deal with a customer complaint will give you the edge!

FAST-FOOD JOB INTERVIEW TIP #3

The more hours you can work, the more chance you have of passing your fast-food interview! Flexibility and adaptability are two of the most important qualities the hiring manager will look for. Think carefully about the hours you can commit to before you attend your fast-food job interview.

FAST-FOOD JOB INTERVIEW TIP #4

At the end of your fast-food job interview, the hiring manager will probably give you the opportunity to ask some questions of your own. Here are 3 smart questions we recommend asking:

QUESTION. If I am successful, what type of training would I undergo?

QUESTION. What are the plans for the company over the next few years? Are you opening more fast-food restaurants?

QUESTION. Do you have any new food products or drinks coming out this year?

FAST-FOOD JOB INTERVIEW TIP #5

A great way to put yourself ahead of the competition at your fast-food interview is to think about your strengths and weakness. Write down a list of 5 strengths you have that match the job description and have one weakness ready that is not a requirement of the role! 

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Interview Question 04

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Question 11,
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Question 12,
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Interview Question 12

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