21 EMOTIONAL INTELLIGENCE (EQ) Interview
Questions & Answers

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Here’s the FULL LIST of EMOTIONAL INTELLIGENCE (EQ) INTERVIEW QUESTIONS:

Q1. How do you respond to failure?

SUGGESTED ANSWER:

“I view failure as an opportunity to learn and improve. I respond to failure by first of all asking why I failed, the specific actions I took that contributed to the failure, and then what positive steps I can take to improve and prevent the same situation from reoccurring. By being positive and proactive about failure I can maintain peak performance and continually grow and develop in the role. Finally, whatever I have learned from my experience of failure I will share with other people in my team so they can improve too.”

SUGGESTED ANSWER

“I rarely get angry. However, if I do it is generally because I’ve let myself down or I am frustrated with dishonest people.For example, I remember getting annoyed with a supplier in a previous role who promised to deliver some goods to our company on a certain day. When the day came for the goods to arrive, they didn’t turn up and this had a negative knock-on effect for our loyal customers who were waiting for their orders. I decided to turn my anger into positive action, and I started searching for a new supplier who could provide a better service at a cheaper price. Within an hour I had found a new supplier who went on to provide exceptional service which in turn helped to improve customer service standards.”

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About Emotional Intelligence (EQ) Interview Questions and How to Answer Them!


Emotional Intelligence interview questions are being used more and more by Hiring Managers because they enable them to quickly find out more about a candidates true personality and values.

Emotional intelligence is your ability to manage your emotions whilst dealing with situations you are likely to face on a daily basis. Situations such as overcoming difficult challenges, responding to feedback, communicating effectively, and defusing conflict with other people are all examples when you would need to utilize effective emotional intelligence skills.

With Emotional Intelligence interview questions, there are no defined right or wrong answers. However, your answers will have a significant impact on whether or not the hiring manager takes you on in the role. The following tips will give you some useful ideas how to answer the 8 most common EQ interview questions!

Q. How do you respond to failure?

TIP: This emotional intelligence interview question is assessing your mindset. Are you a victim when things don’t go your way, or do you see failure as a chance to learn and improve? 

Q. What makes you angry or annoyed?

TIP: You cannot answer this emotional intelligence interview question by saying you never get angry. We all get angry from time to time. Anger is a natural human emotion, but the things that trigger our anger could be an indication as to the type of employee we will be. Don’t say you get angry by ineffective co-workers, or drivers who go below the speed limit. Instead, give a smart answer that shows the interviewer your anger could be an asset to their team! 

Q. How would your previous co-workers describe you?

TIP: The trick to answering this emotional intelligence interview question is to give three positive things they would say about you, and one area of improvement. 

Q. Tell me about a time when you had to work closely with someone you didn’t like.

TIP: The truth is, we all dislike people from time to time; it’s normal, especially in the workplace. However, this emotional intelligence interview question is assessing whether we can put our differences aside for the sake of the wider team.

Q. How do you respond to feedback or criticism?

TIP: Feedback is the breakfast of champions! Without feedback, it is difficult to improve. Therefore, in your answer, tell the interviewer you are someone who is open to constructive feedback and that you use it as a tool to help you develop, grow and develop.

Q. What does success mean to you?

TIP: Some people view success as having an expensive car, or a big house! In my opinion, none of these things represent success. This emotional intelligence interview question is assessing your values and what you are striving to achieve in your life. Be careful how you answer it!

Q. How do your greatest strengths benefit you both at work and in your personal life?

TIP: This emotional intelligence interview question is assessing your awareness of your strengths, and more importantly, how they impact your daily life, both inside and outside of work. In your answer, demonstrate an awareness of your strengths and how these can work to your and your employer’s advantage.

Q. What areas do you need to improve on right now?

TIP: Do not say you don’t have any areas that you need to improve on. By being aware of the areas you need to develop means you will always be the type of employee who moves forward in their role and who can help the business to thrive. The key here is to give improvement areas that won’t affect your ability in the position.

HOW TO PASS AN EMOTIONAL INTELLIGENCE (EQ) INTERVIEW (5 TOP TIPS FOR SUCCESS!)

The following 5 short and but punchy tips will give you some useful insights into how to pass an interview that includes emotional intelligence (EQ) interview questions. Read and implement the tips that follow to significantly increase your chances of passing your job interview.

EMOTIONAL INTELLIGENCE (EQ) INTERVIEW TIP #1

Put yourself in the shoes of the interviewer. What do they want to hear from your answers to common emotional intelligence (EQ) interview questions? They want to hear you are a smart and considered person who deals with difficult situations professionally and who always seeks to improve and develop in their work.

EMOTIONAL INTELLIGENCE (EQ) INTERVIEW TIP #2

A great way to impress during your interview is to utilize ACTIVE LISTENING skills. This means using facial expressions to demonstrate you are paying attention and that you are totally immersed in the interview process.

EMOTIONAL INTELLIGENCE (EQ) INTERVIEW TIP #3

The American psychologist, Daniel Goleman, who helped develop EQ states there are five important aspects to it as follows:

  • Self-awareness.
  • Self-regulation.
  • Motivation.
  • Empathy.
  • Social skills.

Before you attend your job interview, consider each of the above aspects individually. Being self-aware means you understand your strengths and weakness and what you need to do to improve. Self-regulation means you take responsibility for your actions. Being motivated means you want to improve, achieve good things at work, and that you have a passion for life and everything it has to offer. Empathy is the understanding of the feelings of others, and social skills mean you can confidently interact and build relationships with others.

EMOTIONAL INTELLIGENCE (EQ) INTERVIEW TIP #4

In addition to the 21 emotional intelligence interview questions listed on this page, be prepared for the question: what’s been your greatest achievement?

These interview questions features often during interviews where the hiring manager wants to assess your motivations for the job. If you have examples of where you have achieved great things at work you are more likely to replicate that success in your new role.

EMOTIONAL INTELLIGENCE (EQ) INTERVIEW TIP #5

At the end of your interview, ask three questions that show you are the type of person the hiring manager would want to hire. The following questions will go a long way to proving to the hiring manager that you genuinely care about the success of their company and that you can fit into any team environment:

  1. How has the company evolved over the years?
  2. What’s the culture like within the company?
  3. What would you need me to concentrate on in the first 30 days of starting work in the role?

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