24 Border Force Officer Interview
Questions & Answers

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Here’s the FULL LIST of BORDER FORCE OFFICER INTERVIEW QUESTIONS:

Q1. Tell me about yourself and the skills and qualities you have that are a match for a Border Force Officer?

SUGGESTED ANSWER:

“I am someone who takes great pride in their work, and the professional standards that I always make sure I work to. I am hard-working, I have strong values, and I am confident and resilient in difficult and challenging situations. Outside of work, I keep myself fit and active and I like to lead a relatively healthy lifestyle. As a Border Force Officer, I understand you need to be vigilant, resilient, remain calm in difficult situations and also be capable following strict rules and procedures. I believe the skills, the attributes and the experience I have gained in life so far would enable me to be a competent Border Force Officer. I am given the opportunity to undertake this role, which has been an ambition of mine for some time now, I will be a great team worker, I will learn the role quickly, and I will always perform my duties to the highest standards possible.”

Q2. What is the role of a Border Force Officer and in particular, what are the priorities of the Border Force Team within this country?

SUGGESTED ANSWER

“The primary role of a Border Force Officer is to ensure the safety and the integrity of the border. In addition to this priority, they also work as part of a team to promote the economy by ensuring legitimate passage of individuals and trade across the border. In relation to the priorities of the Border Force Team, these include acting as a visible presence to prevent and deter the movement of individuals and goods that would otherwise affect the national interests, provide value for money in terms of the work they undertake, provide excellent service to those whom they are serving, and also protect and collect revenue from customs for trade moving across the border. It is a highly responsible job that requires a unique set of skills and standards to perform to the necessary standards.”

Q3. We assume you have read the job description. What are the 7 most important attributes needed to become a competent Border Force Officer?
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Q4. As a Border Force Officer, you will need to be vigilant. Describe a time when you demonstrated vigilance either at work or in your personal life?
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Q5. We are interviewing many people for the position of Border Force Officer. What makes you the stand out candidate?
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Q6. We are looking for someone who is resilient in their approach to tasks. Give me a situation you were in recently where you demonstrated confidence and resilience?
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Q7. Tell me about a situation at work when you utilized an inquisitive approach to solving a problem or challenge?
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Q8. When have you been flexible in your approach to work?
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Q9. What are the most important qualities of an effective team member?
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Q10. Explain a situation you were in when you were a supportive team player?
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Q11. Describe a time when you maintained confidentiality at work?
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Q12. Describe a situation when you went above and beyond the call of duty?
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Q13. Describe a time when you used skillful communication to resolve a difficult situation?
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Q14. What rules and regulations do you expect to have to adhere to as a Border Force Officer?
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Q15. Remaining calm and being considered in your approach to tasks is an essential part of the Border Officer role. Tell me about a time when you have used these attributes previously?
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Q16. Tell me about a time when you followed rules and procedures?
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Q17. Describe a time when you acted professionally in an emergency situation?
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Q18. As a Border Force Officer, you will need to provide excellent customer service. Tell me about a time at work when you delivered excellent customer service?
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Q19. As a Border Force Officer, you will need to have numerous strengths in order to carry out your duties effectively. What are your top 3 strengths?
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Q20. What are your hobbies and interest outside of work and what do they say about you as a person?
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Q21. When have you utilized a disciplined approach whilst completing a task?
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Q22. What are your career plans for the next 5 to 10 years?
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Q23. What are your weaknesses?
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Q24. Do you have any questions for the panel?
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Border Force Officer Job Description & Person Specification


The role of a Border Force Officer is to work towards the mission and priorities of the Border Force/Customs team for the country they are employed within. The key priorities of the role include: ensuring a visible presence is maintained to deter and prevent unauthorized individuals and goods making their way across the border, collecting customs revenue as and when deemed necessary, and also providing value for money in terms of the work they undertake whilst delivering excellent service.

The key attributes required to become a Border Force Officer

  • An ability to remain calm under pressure at all times;
  • Be confident and resilient in your approach to all tasks and duties;
  • Be able to follow rules, procedures, laws and training protocol;
  • Work in collaboration with other members of the Border Force Team and airport/border security staff;
  • Have a vigilant approach to all duties;
  • Develop an inquisitive mind in order to ask appropriate questions when dealing with passengers and travellers making their way across the border;
  • Provide excellent customer service;
  • Make effective and measured decisions and carry out all duties in the best interest of the country you are serving.

Download a copy of our 24 BORDER FORCE INTERVIEW QUESTIONS & ANSWERS guide today and make sure you PASS your Border Force Interview!

3 TIPS FOR PASSING THE BORDER FORCE OFFICER INTERVIEW!

TIP #1 – The most effective way to prepare for your Border Force Officer interview is to provide details of how you match the job description. The skills and qualities needed to become a Border Force Officer include being vigilant, inquisitive, using skillful communication skills, remaining calm under pressure and also following rules and procedures. During your answers to the interview questions, provide solid evidence of how you are able to match each and every one of these assessable areas.

TIP #2 – Most people who attend a Border Force Officer believe you need to be forceful in your approach whilst performing your duties – this could not be further from the truth! Whilst it is important to be resilient and confident in your approach to all tasks, you will need to use effective interpersonal skills to deal with each situation whilst also providing excellent customer service skills. Remember, it is only a very small number of individuals who attempt to break or flout the law, and the majority of people are, in fact, law-abiding citizens.

TIP #3 – Prior to attending the Border Force Officer interview, we strongly recommend you learn and understand both the mission of your country’s Border Force organization and also their key priorities. Be prepared for the interview question: “What do you know about the goals and objectives of the Border Force Team?” and make sure your answer is in line with what is stated on their website.

To ensure you have the best possible chance of passing the Border Force Officer interview, download a copy of our comprehensive 24 BORDER FORCE INTERVIEW QUESTIONS & ANSWERS guide.

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Question 1,
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Interview Question 01

Question 2,
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Interview Question 02

Question 3,
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Interview Question 03

Question 4,
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Interview Question 04

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Interview Question 05

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Interview Question 06

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Interview Question 07

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Interview Question 08

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Interview Question 09

Question 10,
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Interview Question 10

Question 11,
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Interview Question 11

Question 12,
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Interview Question 12

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