Behavioral Interview
Questions & Answers

Pass YOUR interview at the first attempt!

Here’s the FULL LIST of BEHAVIORAL INTERVIEW QUESTIONS:

Q1. Tell me about a difficult work challenge you had to overcome?

SUGGESTED ANSWER:

“I was working on a time-sensitive project at work with three other team members. We were two months into the project when our manager decided she wanted us to start the project again from scratch, whilst still sticking to the same timeframe for completion. Although it was disappointing, I put myself in her shoes and tried to understand why the project needed to change. I embraced the challenge that was presented and encouraged the other team members to do the same. We created a new plan of action, taking into consideration the restricted timescale and moved forward with a positive attitude. To ensure the project completed on time, we also recruited an additional team member. The end result was that we managed to complete the project on time, to the required standard and more importantly, to the satisfaction of my manager.”

Q2. Give an example of when you have worked with other people to complete a difficult task?

SUGGESTED ANSWER

“I love working as part of a team and I can recall a recent situation when we all came together in the office to complete a difficult task. One day, the Internet went down, and we were unable to access the computers to deal with customer queries and also complete and fulfil the customer orders from the previous day. I volunteered to go home in my car to access the Internet, so I could print off the customer orders and then bring them back to the office. We could all then work together as a team to make them up and get them dispatched in time for when the postal van arrived at the end of the day. Another member of the team used his smartphone to access and answer the customer emails to make sure they didn’t get missed and our customers didn’t experience a drop in service. Despite the difficulties of the Internet going down, we all worked together as part of a team to maintain a smooth operation for our company.”

Q3. Tell me about a stressful situation you were in at work and how you handled it?
Interview Questions And Answers Example 01

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Q4. Describe a time when you delivered excellent customer care?
Interview Questions And Answers Example 02

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Q5. Describe a time when you disagreed with your supervisor on how to accomplish something?
Interview Questions And Answers Example 03

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Q6. Have you ever gone out of your way to help an employer? If so, what did you do?
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Q7. Give an example of a goal you reached and tell me how you achieved it?
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Q8. Tell me about a time your co-workers had a conflict. How did you handle it?
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Q9. Tell me about a time when you had to adapt to significant changes at work?
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Q10. Tell me about a major setback you’ve had and how you dealt with it?
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Q11. What’s your biggest failure to date and how did you deal with it?
Interview Questions And Answers Example 02

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Q12. Give an example when you disagreed with a decision your manager made and how you handled it?
Interview Questions And Answers Example 03

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Q13. Give an example of when you have met a tight deadline?
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Q14. Describe a time when you went above and beyond the call of duty?
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Q15. Give an example of when you didn’t meet a goal and how you handled it?
Interview Questions And Answers Example 01

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Q16. Describe a stressful work situation you were in and how you handled it?
Interview Questions And Answers Example 03

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Q17. Tell me about a time when you acted on your own initiative to solve a problem?
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Q18. Tell me about a time when you sought to improve the way that you do things following feedback from someone else?
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Q19. Tell me about a time when you have taken it upon yourself to learn a new skill or develop an existing one?
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Q20. Explain a situation you were in where you dealt with conflict at work?
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WHAT ARE BEHAVIORAL INTERVIEW QUESTIONS BY RICHARD MCMUNN


What Are Behavioral Interview Questions and How Can You Answer Them?

Behavioral interview questions are designed to assess how you have behaved or acted in the past, based on a specific competency. How you have behaved previously is a positive indication of how you might behave in the future, and therefore perform within the role you are being interviewed for. Therefore, it is important to provide the interview panel with ‘evidence’ of how you have matched the behaviour being assessed during the interview questions being posed.

Behavioral interview questions usually start with:

“Tell me about a time when you…”

“Describe a time when you…”

“Explain a situation you were in where you…”

As you can see from above, it is very important that you provide ‘EVIDENCE’ of how you match the competency, and the only way to achieve this is to use the STAR technique. This is:

SITUATION: Explain the situation you were in.

TASK: Explain the task that needed to be completed.

ACTION: Explain what action you and others took.

RESULT: Explain the outcome of yours and others actions.

Within the Behavioral Interview Questions and Answers guide, we have provided you with sample answers to a whole host of questions that are likely to come up during your interview.

5 TIPS FOR PASSING BEHAVIORAL INTERVIEWS!

TIP #1 – The most important thing to remember when preparing for any type of behavioural interview, is to concentrate on providing evidence of how you match the assessable competencies. For example, if you are asked a question centred on your ability to deliver excellent customer service, make sure you give a specific situation you were in where you actually went above and beyond what was required to provide exceptional service. Interviewees who give in-depth, specific answers will score highly during their behavioral interview.

TIP #2 – The most effective way to answer any type of behavioural interview question is to utilize the STAR technique: Situation, Task, Action and Result. We also advise that you incorporate the REFLECTION aspect at the end of STAR, to show the panel you are capable of continuous improvement upon reflection of your performance in any given situation.

TIP #3 – Behavioral type questions can be posed in many different ways. During your interview, listen out for questions that start with “Can you give an example…”, “Tell me about a situation you were in..” and also “Explain a scenario…” These are all prompts to provide a specific answer to the question based on the competencies being assessed.

TIP #4 – Believe it or not, there is actually a way you can predict the behavioral interview questions for your specific role. Simply read the job description for the role you are being interviewed for and look out for competencies such as ‘able to work under pressure’, ‘capable of delivering excellent customer service’, problem-solving and using initiate’ etc. These are all the behaviors you are going to be assessed against at your interview.

TIP #5 – Anyone who attends a bahvioral-type interview is going to have to provide ‘specific’ responses to the questions. If you provide generalized answers, that explain what you would do in a given situation, you are less likely to pass. On that basis, we strongly recommend you download a copy of our Behavioral Interview Questions and Answers guide as this will provide you with a whole list of sample questions, and more importantly, evidence-based answers.

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20 BEHAVIORAL INTERVIEW QUESTIONS & ANSWERS WORKBOOK

20 Behavioural Interview Questions and Answers Guide

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Question 1,
Full Suggested Answer & Detailed Response

Interview Question 01

Question 2,
Full Suggested Answer & Detailed Response

Interview Question 02

Question 3,
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Interview Question 03

Question 4,
Full Suggested Answer & Detailed Response

Interview Question 04

Question 5,
Full Suggested Answer & Detailed Response

Interview Question 05

Question 6,
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Interview Question 06

Question 7,
Full Suggested Answer & Detailed Response

Interview Question 07

Question 8,
Full Suggested Answer & Detailed Response

Interview Question 08

Question 9,
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Interview Question 09

Question 10,
Full Suggested Answer & Detailed Response

Interview Question 10

Question 11,
Full Suggested Answer & Detailed Response

Interview Question 11

Question 12,
Full Suggested Answer & Detailed Response

Interview Question 12

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Full list of interview questions and answers

The answers to the FULL LIST of interview questions featured on this page.

Expert interview responses

Expert responses that you can use during your interview.

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Who has created the answers to the interview questions?

Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry.

He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector.

Richard guarantees the answers contained within this product are unique and will help you stand out from the competition.
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Thirdly, our interview guides and training just work. Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview).

Finally, we have eliminated all risk for you. All of our products and resources are protected by our 30-day no questions asked money back guarantee. Whatever the reason…or no reason at all…you can have a full refund if this training isn’t right for you. So there is no risk.

MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS

All the questions featured were asked during my interview and on the next day I received a phone call telling me I’m hired. Thanks a lot!

- Bren Hermosura

Wow, you give by far the best advice. You are the tops!

- Ricky Parr

I just wanted to thank you so very much. Your questions and answers helped me tremendously to land my first Tech job. Thanks so much for making these

- Mariam Lee

This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. Thank you for sharing.

- Mike Oxon

I had my interview yesterday, and I did great! Thank you so much for this, extremely helpful!

- Marcos Fuentes

You got me a second interview thank you

- Emily Cranborn

20 BEHAVIOURAL INTERVIEW QUESTIONS & ANSWERS WORKBOOK

20 Behavioural Interview Questions and Answers Guide

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