Barista Interview
Questions & Answers

Barista Job Description

Barista Job Brief:

The role of a Barista is extremely varied, and you will be required to utilize a large number of key skills and attributes to perform the role to the required standard. Although you will receive comprehensive on-the-job training as a Barista, it is important that you can provide great customer service, act as a positive role model for the coffee and drinks company you are employed by, be flexible in your role, potentially work unsociable hours, be reliable and trustworthy, have a basic understanding of numerical calculations and also follow strict food, hygiene and safety standards at all times.

Here is a comprehensive list of the key skills, qualities and attributes needed to be a Barista.

Barista Interview Assessable Key Skills, Qualities & Attributes:

During your preparation for the interview, focus on the following key areas:

• Provide exceptional customer service at all times and adhere to the company ethics and values in respect of customer service;
• Open up the store as and when required and work unsociable and long hours if required;
• Work with other members of the Barista team to make drinks, prepare food and serve customers;
• Keep the coffee shop or store clean, tidy and in line with the company guidelines in respect of branding and presentation;
• Wear your Barista uniform with pride;
• Prepare for pre-planned inspections by Health and Safety inspectors and Food Hygiene organizations;
• Grind coffee beans and serve drinks in line with your initial Barista training;
• Take payments, including cash and card;
• Operate the till and service customers in a quick and efficient manner;
• Deal with customer complaints in a positive manner by following your Barista training;
• Serve hot and cold food whilst adhering to strict food safety standards;
• Be prepared to cover additional shifts as and when required;
• Prepare food displays in line with company banding.