23 Amazon Transportation Specialist Interview
Questions & Answers

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Here’s the FULL LIST of AMAZON TRANSPORTATION SPECIALIST INTERVIEW QUESTIONS:

Q1. Tell me about yourself.

SUGGESTED ANSWER:

“Thank you for giving me the opportunity to be interviewed for this position with Amazon today. I would describe myself as a detail-orientated, safety-driven, and fast and diligent worker who has a track record in previous roles of being able to quickly solve problems whilst adhering to strict rules and procedures. Over the years, I have worked in various positions where the need to provide exceptional service has been the norm and where people are depending on you make difficult decisions that keep the business running smoothly. For example, in my last role, we had a situation where our regular supplier had let us down and this had the potential to impact on operations and customer service. However, because I already had a system in place to find a new suitable supplier quickly, it meant there was no downtime. If you hire me as an Amazon Transportation Specialist, I will ensure the 16 leadership principles are at the core of all my work, and I will collaborate closely with internal managers and external contractors and stakeholders to ensure the highest levels of customer service Amazon is renowned for are always maintained.”

SUGGESTED ANSWER

“I want to be a Transportation Specialist for Amazon because the skills and qualities needed in the role are a strong match for my natural abilities, and my previous experience. I excel in roles where I have ultimate responsibility for smooth operations, and I enjoy the challenge of having to quickly find solutions to problems that have the potential to impact on the performance of an organization. For example, in my last role, I noticed some customers were complaining about the lack of information available to them about their online orders. I carried out some research and put forward a proposal to my manager about how we could make this type of information readily available to our customers via an online portal. Once my proposal was implemented, customer service standards and customer retention rates increased significantly. I am a natural problem solver, I thrive whilst working under pressure, and I enjoy having the responsibility that comes with a safety and operational critical role such as the Amazon Transportation Specialist.”

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THE ROLE OF AN AMAZON TRANSPORTATION SPECIALIST


An Amazon Transportation Specialist ensures the smooth flow of information between various stakeholders including warehouse staff, freight carriers, transport hubs and drivers. They are primarily responsible for resolving issues as and when they arise that have the potential to impact the Amazon customer service experience and overall operational capability.

THE SKILLS AND QUALITIES NEEDED TO BE AN AMAZON TRANSPORTATION SPECIALIST

To be a competent and effective Transportation Specialist for Amazon you need a background in transportation, possess outstanding data-driven problem-solving skills, be able to quickly pull and analyse data from various sources, and seek ways to make improvements to the transportation and logistical processes that are utilized by Amazon.

You need outstanding critical thinking skills, be able to identify the root cause of problems whilst working under extreme pressure and have excellent working knowledge of all Amazon transportation tools, apps, online resources, and operational procedures.

Other essential skills and qualities include being safety focused on all your work, being able to conduct dynamic risk assessments, possess exceptional communication skills, and take ownership of your ongoing professional development.

Finally, you must have a good working knowledge of, and be able to demonstrate in your work, the 16 Amazon Leadership Principles, and be a totally focused collaborator who can work closely with internal and external freight operators, drivers, suppliers, and contractors.

AMAZON TRANSPORTATION SPECIALIST INTERVIEW TIPS!

The following 4 tips will help you prepare effectively for your upcoming Amazon Transportation Specialist job interview!

Amazon only hires the best candidates. Therefore, it is important that you take the time to read the following four tips carefully and implement them before you attend the interview.

AMAZON INTERVIEW TIP #1

We strongly recommend that you take the time to read and learn the 16 Amazon Leadership Principles.

The leadership principles are the foundations of Amazon’s business, and all staff are expected to demonstrate them in their daily work. You will be asked several interview questions relating to the leadership principles during your interview, so it is important to understand how Amazon uses them in their business.

A useful training tutorial on YouTube about the 16 Amazon Leadership Principles can be found here:

AMAZON INTERVIEW TIP #2

Why do you want to work for Amazon? This interview question will most probably come up during your Transportation Specialist interview. Before you attend your interview, write down a list that contains all the positives of working for this great ecommerce organization.

When answering this tough interview question, it is important to give genuine reasons for wanting to work for Amazon and to also demonstrate that you have thought carefully about the responsibility it brings.

AMAZON INTERVIEW TIP #3

At the end of your Amazon interview, you will have the opportunity to ask the hiring manager some questions of your own. We suggest asking three or four smart questions that show you have a genuine interest in the Amazon brand and what the plans are for the future.

AMAZON INTERVIEW TIP #4

During your interview you will have to answer what are called ‘behavioural interview questions’. When answering any type of Amazon behavioural interview question, we recommend using the STAR techniqueto structure your response.

STAR stands for situation, task, action, and result.

  • Start off and tell the interviewer the SITUATION you were faced with.
  • Then move on and explain the TASK that needed doing.
  • Next, give specific details about the ACTION you took to achieve the task.
  • Finally, finish off your answer and reveal the RESULTS following your actions.

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