Amazon (DSP) Delivery Service Partner Interview
Questions & Answers

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Here’s the FULL LIST of interview questions for the AMAZON (DSP) DELIVERY SERVICE PARTNER INTERVIEW:

Q1. Tell me about yourself?

SUGGESTED ANSWER:

“I am a positive, resilient and hard-working person who can work very well either on my own or as part of a wider team. I am have applied for the Amazon DSP position because I feel it suits my goals and the fact that I like driving and having difficult delivery targets to meet. I have worked in previous situations where I have had to handle stress and pressure and I am very comfortable with it. I would also consider myself to be a people person and I can be trusted to deliver excellent customer service. If I am successful, I will take my responsibilities seriously, I will always act in a safe manner and I will work the hours needed to meet the expectations Amazon has of its delivery service partners.”

Q2. Why Amazon?

SUGGESTED ANSWER

“For the main reason that Amazon is the future of online shopping and because I am seeking an opportunity with a great organization, this is a position that suits my personal aspirations and my long-term objectives. Amazon is a highly trusted brand so there will always be plenty of work for me in the years to come. I have used Amazon many times myself when shopping online, and I believe the customer service is outstanding. From what I also hear from other people who have worked for Amazon, it is a great company to be a part of and the support you receive on the Delivery Service Partner program, is outstanding.”

Q3. What team culture would you create at Amazon as a Delivery Service Partner?
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Q4. How would you promote safety within your team?
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Q5. What experience do you have of running a business?
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Q6. What makes a great leader?
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Q7. Tell me about a time when you coached someone to improve?
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Q8. How do you handle stressful situations?
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Q9. How will you be an asset to Amazon in this DSP role?
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Q10. Can you work well by yourself?
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Q11. Would you say anything to your boss if you disagreed with a new rule?
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Q12. Describe a time when you provided excellent customer service.
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Q13. How would you deal with an irate or difficult customer?
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Q14. You are running late for a delivery. What would you do?
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Q15. Tell me about a time you had to overcome a difficult problem.
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Q16. Where do you see yourself in 5 years?
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Q17. Name a time you disagreed with a co-worker or manager and what was the outcome?
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Q18. Have you ever made an error and if so, what did you do about it?
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Q19. What’s your biggest weakness?
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Q20. Tell me about a time when you managed multiple tasks all at once?
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Q21. When did you have to complete a difficult task whilst under pressure?
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Q22. What are your strengths?
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Q23. That’s the end of your Amazon Delivery Service Partner (DSP) interview. Do you have any questions for us?
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About the Amazon DSP Delivery Service Partner Program and How to Apply


Within this section of our page, we have provided you with answers to some of the more common questions asked about Amazon’s outstanding Delivery Service Partner opportunity.

WHAT IS THE AMAZON DSP OPPORTUNITY?

Amazon DSP is a parcel delivery service where you develop a team of people who deliver Amazon’s parcels to customers in your chosen area. The Amazon DSP is a great way for you to start up your own business with the peace of mind you have a support network behind you and access to Amazon’s brilliant resources.

WHAT ARE THE BENEFITS OF THE AMAZON DSP?

There are many benefits of Amazon’s DSP opportunity including:

  • Relatively low start-up costs;
  • A constant supply of customers meaning you do not need to focus on sales;
  • A brilliant support network behind you.
  • An outstanding income if you are prepared to work hard and build your business;
  • The chance to expand and grow your business.

HOW MUCH DOES AN AMAZON DSP MAKE?

The amount you will make as an Amazon DSP depends on your commitment to the opportunity and the demand within your area. However, you can make anywhere between approximately £50,000 a year based on 20 delivery vans, or £150,000 a year with 40 vans. As you can see, the Amazon DSP is potentially a great opportunity to earn a solid income over many years to come!

IS AMAZON DSP PROFITABLE?

Yes, the Amazon DSP is profitable providing you work hard make it work, you build a reliable and trustworthy team of delivery drivers around you and you work hard to provide outstanding customer service. By tapping into Amazon’s resources and support it is possible to make the Amazon DSP opportunity profitable.

HOW DO I BECOME A DSP FOR AMAZON?

You can apply to become a DSP for Amazon at the website: https://logistics.amazon.co.uk/

To apply, you will need to go through an online application that includes the following 6 steps:

STEP 1: Submit your expression of interest.

STEP 2: Complete an online application form.

STEP 3: Assess whether the Amazon DSP is suitable for you.

STEP 4: Complete multi-week training.

STEP 5: Set up your Amazon DSP business and recruit your delivery drivers.

STEP 6: Get delivering the parcels to Amazon customers!

AMAZON DSP (DELIVERY SERVICE PARTNER) INTERVIEW TIPS!

When you make your application to become an Amazon Delivery Service Partner you will need to answer a number of interview questions. Generally, the interview questions will assess your motivations for wanting to join the Amazon Delivery Service Partner program, your eligibility and suitability, and your commitment to this great opportunity.

Below, we have provided you with four important tips for answering some of the more common questions asked during the Amazon DSP Delivery Service Partner interview to help you prepare effectively and ultimately succeed!

AMAZON DSP INTERVIEW QUESTION TIP #1

(What team culture would you create at Amazon as a Delivery Service Partner?)

Amazon prides itself on its great culture! Afterall, without such a great culture and a team of outstanding Amazonians behind it, it may not have achieved so much success in a relatively short period of time.

When answering this common Amazon DSP interview question, consider that some of the more important culture values include diversity and inclusiveness, opportunity for all, hard work and continuous improvement, a safe working environment, and customer obsession. 

AMAZON DSP INTERVIEW QUESTION TIP #2

(How would you promote safety within your team?)

As an Amazon (DSP) Delivery Service Partner, you will be leading a team of people who will be required to follow Amazon’s operational policies, rules and procedures. One of the most important aspects of Amazon’s operations is safety. You must promote safety to your team at all times and make sure you insist that everyone drives safely, their delivery vans are safe and serviceable, and everyone keeps abreast of Amazon’s safety procedures and changes as and when they come into force.

AMAZON DSP INTERVIEW QUESTION TIP #3

(What experience do you have of running a business?)

It is understandable that most people who apply to join Amazon’s Delivery Service Partner program will not have had any experience of running a business. However, in your answer you should talk about how it is down to you to make the Amazon DSP business opportunity a success, how you will always focus on delivering great customer service, by ensuring you recruit a team of people who will deliver on their promises, and how you will always ensure the parcels and packages are delivered to Amazon’s valued customers safely and on time.

AMAZON DSP INTERVIEW QUESTION TIP #4

(Tell me about a time when you coached someone to improve?)

This is another common Amazon DSP interview question that is assessing your ability to help the people within your team (Amazonians) to improve and develop. You must ensure that you provide an example of when you have encouraged someone to improve, learn or develop.

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