21 Amazon Delivery Driver Interview
Questions & Answers

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Here’s the FULL LIST of AMAZON DELIVERY DRIVER INTERVIEW QUESTIONS:

Q1. Tell me about yourself?

SUGGESTED ANSWER:

“I would describe myself as conscientious, hardworking, professional, and loyal. I am seeking employment with Amazon as a delivery driver because I want a long-term position with the same company, I enjoy working alone, and I thrive whenever I have difficult targets to meet. I have lots of life and work experience that will help me to be a competent, safe, and professional delivery driver. I will always follow rules and procedures, I will provide excellent service, I am punctual, and I can be left alone to carry out a job to a very high standard. If you hire me as an Amazon Delivery Driver, you will be getting someone totally committed to the role, someone who can work the hours required, and someone who will represent the Amazon brand in a positive manner.”

Q2. Why do you want to work for Amazon?

SUGGESTED ANSWER

“I have personal goals outside of work and the only way I will achieve these is if I have steady employment with the same company for many years to come. Amazon is a brilliant company with a great reputation. Your customers love you and having personally used Amazon myself for several years now, it is clear your operations are professional and seamless. I want to work for Amazon because not only will I have employment as a delivery driver long into the future, but I will be part of a wider team that is constantly growing, improving, and developing. As an Amazon Delivery Driver, there will never be a shortage of work, and that’s very important to me.”

Q3. How would you deal with problems as an Amazon Delivery Driver?
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Q4. What hours are you available to work?
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Q5. What past experience do you have that will help you in the role of an Amazon Delivery Driver?
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Q6. How can you be an asset to Amazon in the role of a delivery driver?
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Q7. How would you deal with a difficult customer?
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Q8. Tell me about a time when you provided excellent customer service.
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Q9. Why do you want to leave your job?
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Q10. You are running late for a delivery. What would you do?
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Q11. What’s your biggest weakness?
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Q12. Tell me about a time when you managed multiple tasks all at once.
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Q13. Describe a situation when you had to complete a difficult task whilst under pressure.
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Q14. How do you perform within a team?
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Q15. Describe a time you disagreed with a co-worker or manager and what was the outcome?
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Q16. Tell me about a time when you demonstrated flexibility at work.
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Q17. Tell me about a time you made a mistake at work. What was the mistake and how did you respond?
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Q18. Describe a time when you worked alone on a project or task for a long period of time?
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Q19. Where do you see yourself in 5 years' time?
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Q20. Why should we hire you?
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Q21. That’s the end of your Amazon Delivery Driver interview. Do you have any questions?
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Amazon Delivery Driver Job Description & the Skills and Qualities Needed!


The role of an Amazon Delivery Driver is to ensure parcels and packages ordered by customers online are delivered safely and promptly to their intended location. Whilst the role appears to be a simple one, it comes with a huge amount of responsibility. To become an Amazon Delivery Driver you will need a variety of different skills, qualities, and attributes to meet the demands of the role.

There are two options for becoming a delivery driver with Amazon. You can either opt for the Amazon Flex driver position, or you can work as part of an Amazon Delivery Service Partner network. 

TYPICAL AMAZON DELIVERY DRIVER DUTIES INCLUDE:

Once you become an Amazon Delivery Driver, either on the Flex program or as part of an Amazon Delivery Partner network, you will be responsible for delivering packages to customers’ homes, to retail drop-off locations, and also to other pre-determined drop-off points.

You will be responsible for sorting your packages for the day’s deliveries and for determining your delivery route. As time goes by, you will become highly familiar with your chosen route.

You will receive a handheld technological device from Amazon that enables you to manage your deliveries and navigate obstacles.

SKILLS AND QUALITIES NEEDED TO BECOME AN AMAZON DELIVERY DRIVER

  • The ability to follow rules and procedures and operate safely at all times whilst observing the rules of the road.
  • Punctuality and flexibility – you must work the minimum hours required.
  • A strong team worker because you will be a part of the wider Amazon logistics department.
  • The ability to work alone and concentrate for long periods.
  • Exceptional customer service skills.
  • Being able to respond positively to problems and issues as and when they occur.
  • Ensuring your delivery van or transport is serviceable and roadworthy.
  • Be willing to represent the Amazon brand positively whilst dealing with customers.
  • Use handheld technology to manage your deliveries.

5 TIPS FOR PASSING YOUR AMAZON DELIVERY DRIVER INTERVIEW!

Although the Amazon Delivery Driver interview is a relatively straightforward process, it is vital you take the time to study the following five important tips. They have been put together for you by interview expert Richard McMunn, in order to make it easier to pass your interview. Read each of the following 5 Amazon Delivery Driver interview tips carefully and utilize them during your preparation.

AMAZON DELIVERY DRIVER INTERVIEW TIP #1

During your responses to the interview questions, make sure you talk about the importance of safety. Safety as an Amazon Delivery Driver relates to ensuring your van is serviceable and that you adhere to the rules whilst on route to your customers. Your ability to follow strict rules and procedures is likely to be assessed during the interview.

AMAZON DELIVERY DRIVER INTERVIEW TIP #2

Why do you want to work for Amazon is an interview question that is going to feature early on during your interview. Amazon has a formidable reputation as being customer-focused and they treat their staff well. Before you attend your delivery driver interview, write down a list of things that you find appealing about working for Amazon. 

AMAZON DELIVERY DRIVER INTERVIEW TIP #3

The list of 21 interview questions featured on this page are the ones that come up most often during Amazon Delivery Driver interviews. Therefore, we strongly recommend you take the time to prepare answers to all of them before your interview!

AMAZON DELIVERY DRIVER INTERVIEW TIP #4

The number of hours you can work will be a critical factor in your success at the interview. Before you attend the interview, consider carefully the hours you can commit to. If you can work weekends and holidays, this will work in your favor! Basically, the more hours you can work, the greater chance you have of succeeding!

AMAZON DELIVERY DRIVER INTERVIEW TIP #5

At the end of your Amazon Delivery Driver interview, you will have the opportunity to ask the interviewer several questions of your own. Here are three smart questions you can ask:

  1. What advice would you give to the successful candidate who wants to do a great job as an Amazon Delivery Driver?
  2. What has frustrated you about people who have held this position previously?
  3. What training would I receive when I start as an Amazon Delivery Driver?

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