Administrative Assistant Interview
Questions & Answers

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Here’s the FULL LIST of interview questions for ADMINISTRATIVE ASSISTANT INTERVIEW:

Q1. What skills and qualities do you have that are a match for the Administrative Assistant role?

SUGGESTED ANSWER:

“In particular, I have 7 key skills and qualities that I feel are a perfect match for the role of Administrative Assistant. I am able to handle and complete multiple tasks concurrently, which means you can put as much work my way as you need to. I can work calmly and effectively under pressure, and whenever any problems or issues arise, I can be left alone to resolve them. I am competent in all forms of computer software that need to be utilized within the Admin Assistant role, including Microsoft Word, Excel and PowerPoint. I have exceptional attention to detail and will not make mistakes or cross bookings. I am able to deliver consistent great customer or client service and care, and will always act as a positive role model for your company. I am also extremely loyal to my employer and will be available to work extra hours as and when needed. Finally, I will continue to grow and develop within the role for many years to come and I always take onboard feedback and criticism positively and constructively.”

Q2. Why do you want to leave your job and come to work for us as an Administrative Assistant?

SUGGESTED ANSWER

“I have thoroughly enjoyed working for my employer and I have developed and grown significantly since I have been with them. They have supported me in my role and the team have all been great to work with. However, I am now ready to find a new, fresh and challenging role where I can develop even further, and having researched your organization in detail, I very much want to work for you and help you grow as a company. From what I can see online, you are an innovative and forward-thinking company who are going places. I would like to join you on that journey and contribute positively in the role of Admin Assistant.”

Q3. Describe a time when you managed multiple tasks all at once?
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Q4. Describe a time when you dealt with a difficult customer or client?
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Q5. What are your main strengths?
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Q6. What’s your biggest weakness?
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Q7. What would you do if you didn’t get on with someone in your team?
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Q8. When have you worked as part of a team to complete a difficult task?
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Q9. Describe a time when you completed a difficult, time-sensitive task whilst under pressure.
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Q10. Describe a stressful situation at work and how you handled it?
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Q11. We are looking for someone who is willing to be flexible in their role as Admin Assistant. Describe a situation you were in where you demonstrated flexibility at work?
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Q12. Describe a time when you worked alone on a project or task for a long period of time.
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Administrative Assistant Job Description 


Administrative Assistant Job Brief:

Administrative Assistants play a vital role in the smooth running of any organization, and during the interview, you will need to demonstrate your ability to organize, plan, prioritize and successfully complete all office-related tasks with diligence and professionalism. The type of skills and competencies required to become an Administrative Assistant include planning abilities, being able to use all Microsoft Applications, maintain and keep diaries, take payments and online bookings, liaise with customers, clients and stakeholders, work under pressure to resolve time-sensitive tasks and also work towards achieving the company’s aims and objectives. In order to successfully pass your Admin Assistant interview, including preparing fully for the questions and answers, we advise that you demonstrate the following areas of expertise:

Administrative Assistant Interview Assessable Skills, Qualities & Attributes:

  • MANAGING MULTIPLE TASKS EFFICIENTLY – Attractive skills for all potential Admin Assistant’s to demonstrate during the interview is the ability to work on, and manage, multiple projects or tasks. Be prepared for questions such as “Can you give an example of when you have managed multiple tasks in a previous role?”
  • FLEXIBILITY – Administrative Assistant’s need to be flexible in their role, and this means being willing to cover other team member’s duties and also be free to work extended hours to help out your employer when required.
  • COMMUNICATE EFFECTIVELY – Undoubtedly, as an Admin Assistant, you will need strong communication skills and be able to communicate effectively by email, written letter format and also verbally, either face-to-face with clients and customers and also over the telephone.
  • WORKING UNDER PRESSURE – At times, you will be required to perform administrative tasks under pressure and to strict timescales. You will most probably get asked interview questions such as “Can you give an example of when you worked under pressure to complete a difficult task?” Before you attend the interview, make sure you have at least one example of pressurised working.
  • CUSTOMER AND CLIENT SERVICE – Perhaps the main competency you will need to prove during your interview is that of the ability to provide exceptional customer and client service. Show the panel through evidence-based responses that you can look after their clients and customers reliably and adhere to the company’s policies with respect for customer treatment and care.

5 TIPS FOR PASSING THE ADMIN ASSISTANT INTERVIEW!

TIP #1 – Administrative Assistant interviews focus on assessing competencies such as your ability to manage multiple tasks, be organized in your role, deal effectively with customers and clients, have solid computer skills, be able to plan and prioritize tasks effectively and also work under pressure when required. Make sure you have specific examples for each of these skills and competencies during your Administrative Assistant Interview.

TIP #2 – As an Administrative Assistant, you are an extremely important part of the organization, and as such, you will be required to demonstrate great attention to detail within the role. Be prepared for interview questions that assess your ability to carry out your work accurately and at speed.

TIP #3 – Customer and client service/care will be assessed during the Admin Assistant interview. Before you attend your interview, have at least one example of where you have delivered outstanding customer or client care in a previous work-related role.

TIP #4 – When you answer any situational, behavioral or competency-based questions during the Admin Assistant interview, we strongly recommend you make good use for the STAR technique, which comprises of Situation, Task, Action, and Result. We have provided you will ready-made answers to the types of Administrative Assistant interview questions you are likely to get asked at interview to help you pass.

TIP #5 – We recommend you ask the following questions in your Administrative Assistant interview, as this will demonstrate enthusiasm and the fact that you care about their company:

  1. What future plans do you have for the company?
  2. How can I make a positive difference in the role of Administrative Assistant?
  3. If I am successful at the interview today, what would you need me to concentrate on first of all?

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Who has created the answers to the interview questions?

Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry.

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Richard guarantees the answers contained within this product are unique and will help you stand out from the competition.
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