Admin Assistant Interview Questions and Answers Guide

24 Administrative Assistant Interview
Questions & Answers

(How to PASS an ADMIN ASSISTANT Interview!)

Here’s the FULL LIST of interview questions for ADMINISTRATIVE ASSISTANT INTERVIEW:

Q1. Tell me about yourself.

SUGGESTED ANSWER:

β€œThank you for this opportunity. I am an organized, diligent, supportive, and trustworthy admin assistant with the skills and qualities to meet the role’s demands. In recent years, I have gained experience managing multiple tasks, delivering excellent customer service, working alone on time-sensitive tasks, organizing diaries and work schedules, and supporting co-workers in their duties. I am a high achiever. In my last position, I was praised by my manager for my fast pace of work, how I supported the business in new initiatives, and my calmness during challenging situations. If you hire me as your Admin Assistant, I will act as a positive role model for the business while interacting with customers, clients, stakeholders and contractors, be flexible in my working hours in times of need, and support you to achieve your commercial goals. I look forward to sharing additional details in the interview as to my suitability for the position.”

SUGGESTED ANSWER

β€œI want to be an Admin Assistant because of the job satisfaction and level of responsibility. We spend a lot of time at work, and I like that time to be spent doing something productive and valuable. As an Admin Assistant, I will see how my work positively impacts my employer, and because I am a people person, I enjoy helping others succeed. I take pride in my responsibilities and enjoy controlling my work schedule because I know everything is done to exacting standards and on time. Finally,Β  I want to be an Admin Assistant because no two days are the same, and there is always something new to learn.”

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Interview Questions And Answers Example 01

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Administrative Assistant Job DescriptionΒ 


Administrative Assistant Job Brief:

Administrative Assistants play a vital role in the smooth running of any organization, and during the interview, you will need to demonstrate your ability to organize, plan, prioritize and successfully complete all office-related tasks with diligence and professionalism. The type of skills and competencies required to become an Administrative Assistant include planning abilities, being able to use all Microsoft Applications, maintain and keep diaries, take payments and online bookings, liaise with customers, clients and stakeholders, work under pressure to resolve time-sensitive tasks and also work towards achieving the company’s aims and objectives. In order to successfully pass your Admin Assistant interview, including preparing fully for the questions and answers, we advise that you demonstrate the following areas of expertise:

Administrative Assistant Interview Assessable Skills, Qualities & Attributes:

  • MANAGING MULTIPLE TASKS EFFICIENTLY – Attractive skills for all potential Admin Assistant’s to demonstrate during the interview is the ability to work on, and manage, multiple projects or tasks. Be prepared for questions such as β€œCan you give an example of when you have managed multiple tasks in a previous role?”
  • FLEXIBILITY – Administrative Assistant’s need to be flexible in their role, and this means being willing to cover other team member’s duties and also be free to work extended hours to help out your employer when required.
  • COMMUNICATE EFFECTIVELY – Undoubtedly, as an Admin Assistant, you will need strong communication skills and be able to communicate effectively by email, written letter format and also verbally, either face-to-face with clients and customers and also over the telephone.
  • WORKING UNDER PRESSURE – At times, you will be required to perform administrative tasks under pressure and to strict timescales. You will most probably get asked interview questions such as β€œCan you give an example of when you worked under pressure to complete a difficult task?” Before you attend the interview, make sure you have at least one example of pressurised working.
  • CUSTOMER AND CLIENT SERVICE – Perhaps the main competency you will need to prove during your interview is that of the ability to provide exceptional customer and client service. Show the panel through evidence-based responses that you can look after their clients and customers reliably and adhere to the company’s policies with respect for customer treatment and care.
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5 TIPS FOR PASSING THE ADMIN ASSISTANT INTERVIEW!

TIP #1 – Administrative Assistant interviews focus on assessing competencies such as your ability to manage multiple tasks, be organized in your role, deal effectively with customers and clients, have solid computer skills, be able to plan and prioritize tasks effectively and also work under pressure when required. Make sure you have specific examples for each of these skills and competencies during your Administrative Assistant Interview.

TIP #2 – As an Administrative Assistant, you are an extremely important part of the organization, and as such, you will be required to demonstrate great attention to detail within the role. Be prepared for interview questions that assess your ability to carry out your work accurately and at speed.

TIP #3 – Customer and client service/care will be assessed during the Admin Assistant interview. Before you attend your interview, have at least one example of where you have delivered outstanding customer or client care in a previous work-related role.

TIP #4 – When you answer any situational, behavioral or competency-based questions during the Admin Assistant interview, we strongly recommend you make good use for the STAR technique, which comprises of Situation, Task, Action, and Result. We have provided you will ready-made answers to the types of Administrative Assistant interview questions you are likely to get asked at interview to help you pass.

TIP #5 – We recommend you ask the following questions in your Administrative Assistant interview, as this will demonstrate enthusiasm and the fact that you care about their company:

  1. What future plans do you have for the company?
  2. How can I make a positive difference in the role of Administrative Assistant?
  3. If I am successful at the interview today, what would you need me to concentrate on first of all?

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Question 1,
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Interview Question 01

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Interview Question 02

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Interview Question 03

Question 4,
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Interview Question 04

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Interview Question 05

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Interview Question 06

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Interview Question 07

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Interview Question 08

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Interview Question 09

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Interview Question 10

Question 11,
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Interview Question 11

Question 12,
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Interview Question 12

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Admin Assistant Interview Questions Slide Deck – In addition to the questions listed on this page, you will also get Richard’s bonus guide containing 6 additional Admin Assistant interview questions to prepare for, plus 2 tips for giving a great answer to each question and the you’ll get the top-scoring answers. You will also learn which questions to ask at the end of your interview, plus a β€˜thank you email’ to send the hiring manager!

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Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry.

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