21 Secretary Interview Questions & Answers

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Here’s the FULL LIST of SECRETARY INTERVIEW QUESTIONS AND ANSWERS:

Q1. Tell me about yourself and why you will make a good Secretary?

SUGGESTED ANSWER:

“Thank you for inviting me to be interviewed for the position of secretary today. I am an ambitious, hard-working, positive and professional secretary who has a track record of achievement in all work I undertake. I believe one of the most important skills to possess as a secretary, is that of being able to carry out multiple tasks to a high, consistent standard – this is just one of the many skills I have that makes me the perfect candidate for this position. Outside of work, I have a happy, stable and positive life, which means when I am at work, I am attentive, organized and effective. If you hire me as your secretary, I believe you will be impressed with my ability to complete tasks quickly, and also my strong work ethics and values, as well as my ability to communicate effectively with both internal team members as well as external clients and stakeholders.”

Q2. In your opinion, what are the top 7 qualities needed to excel as a Secretary?

SUGGESTED ANSWER

“As a secretary, you need to possess a multitude of different skills, qualities and attributes in order to be effective. In my opinion, the 7 most important qualities are being ORGANIZED and RELIABLE in all work you undertake – your employer should be able to give you lots of work and expect it to be completed on time, without having to chase you up. You also need to possess excellent COMMUNICATION and INTERPERSONAL SKILLS, especially when dealing with external clients, organizations and stakeholders. As a secretary, you are often the first point of contact, and on that basis, you need to act as a positive role model for your organization in how you communicate. Other top qualities include being having strong ATTENTION TO DETAIL SKILLS, being able to MULTI-TASK, acting with LOYALTY, HONESTY and INTEGRITY in all of your work, and finally, being COMPETENT IN THE USE OF ALL APPLICABLE APPS AND SOFTWARE PACKAGES that will enable you to PERFORM YOUR TASKS TO A HIGH STANDARD.”

Q3. Why do you want to work for our company as a Secretary?
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Q4. What’s your biggest weakness?
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Q5. Describe a time when you completed multiple tasks whilst under pressure?
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Q6. How do you handle stressful days at work?
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Q7. Talk me through a time when you dealt with a difficult customer or client?
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Q8. What are your main strengths that will assist you in the role of secretary?
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Q9. What would you do if you didn’t get on with someone in our team?
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Q10. Describe a time when you worked with others to complete a challenge work-related task or project?
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Q11. Talk me through a situation at work when you were required to work under pressure?
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Q12. Describe a highly stressful situation at work and how you handled it?
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Q13. When have you shown flexibility at work?
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Q14. Tell me about a time when you actively supported change within an organisation?
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Q15. How would you approach a situation at work where you disagreed with your manager on how to approach a secretarial task?
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Q16. Talk me through your approach to taking minutes in a meeting?
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Q17. Describe a time when you worked alone on a project or task for a long period of time?
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Q18. What’s the biggest mistake you have ever made at work?
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Q19. What was the last piece of professional development you under took?
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Q20. Where do you see yourself in 5 years' time?
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Q21. Do you have questions for the panel?
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Secretary Job Description & Key Qualities Needed For The Role


Secretaries form a crucial and fundamental role in the successful operation and running of a business or organisation. They are employed across a wide variety of sectors, including businesses, government organisations, public sector offices and also remotely via outsourcing websites. A unique set of skills and qualities are often needed to perform the role competently, including exceptional planning, organisational and attention to details skills, strong interpersonal and communication capabilities, having a positive and flexible attitude to all work, and also being able to respond to requests from their line manager or company executives in a fast and efficient manner. There are many different types of secretary, including:

Typical duties of a secretary include:

  • Answering and redirecting telephone calls and also taking messages;
  • Prioritising workloads and planning the week’s work in advance;
  • Acting as a personal assistant, when required, to the company Directors;
  • Responding in a timely manner to all email communications and messages;
  • Organizing meetings and informing all attendees of the details;
  • Taking minutes during meetings, preparing notes and also disseminating meeting minutes;
  • Carrying out general office work and projects, as requested by the line manager;
  • Liaising with clients, contractors, suppliers and also external stakeholders when needed;
  • Working with appropriate software systems and Microsoft Word applications;
  • Managing diaries and booking appointments;
  • Prioritising workload of company employees;
  • Acting as a receptionist when needed and meeting clients or visitors to the office, organization or business;
  • Other general duties as deemed appropriate by the line manager.

SECTRETARIAL INTERVIEW ADVICE – 4 TIPS FOR PASSING YOUR SECRETARY INTERVIEW

TIP #1 – One of the most important areas to focus on in the build-up to your secretary interview, is demonstrating your ability to match the core qualities and attributes necessary within the role. Make sure you are able to provide specific examples of where you have already demonstrated an ability to multi-task, work under pressure, use effective communication skills, work to the highest standards possible, and also complete tasks reliably and consistently.

TIP #2 – Following on from secretarial tip number 1, above, we recommend you take the time to structure your answers to the behavioural-type interview questions using the ‘STAR interview method’. This includes creating answers in the format of SITUATION, TASK, ACTION and RESULT. By following this tried-and-tested method for responding to situational interview questions, you are far more likely to pass your secretary interview with the highest scores achievable.

TIP #3 – Honesty, integrity, flexibility and reliability and four key qualities required to become an effective secretary. A survey of 100 company Managing Directors listed at least one of these qualities as the most important to them, when considering hiring a company secretary. When asked to introduce yourself to the interview panel, we strongly advise you mention these important attributes and also go on to expand on the reasons why you believe they are important within the role.

TIP #4 – At the end of your secretary interview, you will be given the opportunity to ask a number of questions. Here are three great questions to ask the panel:

  1. What’s the most important thing I could do for you consistently within the role of secretary?
  2. What are the pans for the company over the next 5 to 10 years?
  3. If I am successful at interview today, what would you need me to focus on within the first four weeks are commencing employment?

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Question 1,
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Interview Question 01

Question 2,
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Interview Question 02

Question 3,
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Interview Question 03

Question 4,
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Interview Question 04

Question 5,
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Interview Question 05

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Interview Question 06

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Interview Question 07

Question 8,
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Interview Question 08

Question 9,
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Interview Question 09

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Interview Question 10

Question 11,
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Interview Question 11

Question 12,
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Interview Question 12

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Who has created the answers to the interview questions?

Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry.

He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector.

Richard guarantees the answers contained within this product are unique and will help you stand out from the competition.
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